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    Scoops Ice Cream Parlor

    4.6 (64 reviews)
    Closed • 12:00 pm - 10:00 PM
    Updated 3 weeks ago

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    Cotton Candy Burrito
    Melissa L.

    Our daughter has been searching for that viral cotton candy ice cream burrito and we found it here! She was so excited. Ordering consist of choosing your 2 cotton candy flavors, 2 flavors for your ice cream, and 2 toppings. I'm not going to lie, the thought of it didn't make me feel too excited about trying it. Our order was ready so we prepared our pallet for a sugar overload/takeover. I have to admit that it was NOT as sweet as I anticipated it to be. The texture of it all was such a cluster of deliciousness - I loved it. You have to eat fast or the ice cream melts and hardens the cotton candy. We ended up eating the ice cream out of the cotton candy. Overall, it was worth a try. It was an expensive $20 dessert, but my kiddo left happy and that's all that matters. It was $20 well spent.

    Denise A.

    Good ice cream with a nice concept. Not overly sweet! Service was quick and kind. Definitely has trendy items that are good. However, they do use AI for their menu, Instagram ads, and more. Would rather have actual photos of their foods.

    Medium pralines and cream
    Daniel S.

    Not quite 4 stars for me. Pretty solid ice cream. I enjoyed their Pralines and Cream.

    Waffle Bowl & Scoop of Ice Cream - Topped with Toasted Marshmallow

    There was a woman in the front who was friendly and respectful when we asked loads of questions about the proportions and options. They give samples so you can try the ice cream which comes from a really popular shop in Santa Cruz. The music isn't too loud or overstimulating and there's lots of seating. We got a waffle bowl w/toasted marshmallow and a single scoop of ice cream. I honestly underestimated how large a single scoop would be and it was a more than decent size scoop so she does you good. I only gave a 4 stars because I wasn't prepared for how much toasted marshmallow there would be but other than that it gets a 5. If you're looking for a nice treat one scoop of ice cream will probably be good enough for you. Nice place to stop in Monterey.

    Esther L.

    The staff at Scoops were very friendly! They offer samples and I got to try a couple before choosing. I got the caramel flavor and it was not too sweet so it was perfect! Also there wasn't a line when I went.

    Marie W.

    Scoops was definitely on our list of places to stop by while traveling to Monterey. This place did not disappoint. The decor is so cute and vibrant . Staff was friendly and patient. My daughter loved her cotton candy cloud!

    Kahlua Coffee with Toasted Marshmallow topping
    Alexis I.

    Cute ice cream parlor with ice cream stools at the front entrance and chocolate dipped waffle cone lights hanging from the ceiling in their cozy corner. Service was amazing since there was only one server and she was doing everything: making the waffle cones, making the cotton candy and she was super nice too. They have a variety of flavors: we opted for the ube, birthday cake, and Kahlua coffee. The ube was nice and light and not overly sweet. And the Kahlua coffee had kopiko bits in it. IYKYK. We got toasted marshmallow on everything because we're obsessed. Everything was yummy and not too sweet which was nice. But I also saw that you could go even further with your sweet tooth and have a cotton candy ring around your ice cream cone too! Not for the faint of heart. But you do you boo!

    Ice Cream Concha
    Devin M.

    8.3/10 We ordered the Ice Cream Concha and paired it with Ube Ice Cream and Walnuts. It was a good dessert and a pairing I had never tried before. The ube ice cream was the highlight, smooth, flavorful, and not overly sweet. It really hit the spot and had a nice creamy texture. The walnuts added a good crunch and some extra texture to the dessert, though the pairing felt a little awkward at times. The concha itself was good and better than many I've had before. It wasn't overly dry, and they warmed it up which helped a lot. That said, conchas tend to be naturally a bit dry and crumbly, so that texture is somewhat unavoidable. Since you can customize the pairing yourself, it's possible we just didn't choose the most complementary combination. Service was amazing, the staff was very friendly and even let us sample flavors, which was a nice touch. The ambiance was good overall with a nice look to the place and cool decor. It did feel like it was starting to look a little worn or slightly dirty in spots, though they also just recently opened so it may just need some upkeep.

    Missy M.

    The building is remarkable! So beautiful, so clean, and has the perfect esthetic! The moment we walked in, we were greeted with energetic smiles and a welcome! The customer service was top tier! I cannot have sugar, and they explained their sugar free options, and when I tell you it is so good!!!!!!!!!!! I am not even kidding! My husband said his Oreo cookies waffle cone was delicious as well! I got a cup and was able to add toppings!! We will be back, and hopefully they'll have their sugar free butter pecan by then!!

    Jen D.

    Finally this place has opened! The place looks bright and pretty, and spacious! They serve Marianne's ice cream. We enjoyed a scoop each of butter pecan and sales caramel. The person behind the counter was pleasant and hardworking. We'll be back for sure.

    Kaneesia Kamil C.

    Scoops is SO fun. We came for the famous cotton candy burrito and it was every bit as wild as it sounds -- three scoops of Marianne's ice cream, two toppings, plus another topping of your choice, all wrapped up in fluffy cotton candy. Total sugar overload, but in the best way possible. Shoutout to the guy working when we went because he was putting in WORK carefully wrapping the burrito so it wouldn't fall apart and making sure it looked good. You can tell he really puts effort into it. Messy, over-the-top, and such a fun dessert experience -- would 100% go back!

    Menu
    John H.

    Better than the tourist traps on Alvarado Street! Friendly folks, warm and welcoming decor, and delicious ice cream choices - especially the combo choices! I mean, what human with a sweet tooth can resist a huge cotton-candy burrito with ice cream inside? Slightly out of the way, but totally worth the hunt!!!

    Rob D.

    Service is way too slow. They have 30 people in line and only two people working the counter on a Saturday evening during the summer. The manager needs to staff this place better.

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    3 months ago

    They serve Marianne's and First Street (Smart N Final) brand ice creams. Lots of options and a clean environment .

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    2 months ago

    Very busy when i went but the line went quick and was very good ice cream. I liked the look of ice cream parlor.

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    4 months ago

    Good peanut butter ice cream. There were lots of options and cottons candy! Everything sounded good!

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    Ask the Community - Scoops Ice Cream Parlor

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    My local friends shared suggestions on places to visit the next day as I only had a visit to…read moreFisherman's Wharf on the docket. This is one of the mentioned places. First of all, this is a historic bakery in a landmark building in downtown Monterey. As I approached, there was a short line on a Friday around 11 am. After a short wait, I reached the counter and scanned the pastry selection before picking several, asking the kind lady to pack them in two boxes and I brought a couple items back for a friend. After my purchase, I walked to the back area and noticed an outdoor dining area (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=24&select=ykERHL4g-pQklkgNQ0Vrsg) besides the counter area (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=24&select=-ieBhqZ5feBuptEl0S_sNw) and a small dining room inside (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=24&select=TD9doolFBh0oHc9lES_1eQ) (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=24&select=95x2W27l2Ab0PGph3FmdhQ). With meals scheduled for the rest of the day, I didn't start on anything until the next morning with the donut (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=24&select=0MJJ8kT57A1DTm3XZQFJXQ) for breakfast. It was interesting with the colorful topping; I did not ask the flavor but guessing it was raspberry. It was okay as I like my donuts a little less cakey. The next item that I tried was the blondie (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=24&select=XJNQw54ud1nxci3EZF5DXw); I really enjoyed this for dessert a few days later at home. It's been awhile so I really enjoyed this as there was plenty of chocolate pieces to contrast with the dough flavor. Next, I tried the carrot cake cookie (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=96&select=WYgw9_utf096q83PjynR8g) which I enjoyed as it wasn't overly rich. I was only okay with the almond financier (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=48&select=rC2OVgro1o-vIE2rVCNqtg) as the flavors sounded more interesting than they were. I enjoyed the chocolate buckwheat cookie (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=48&select=P6gb3w4hu0CRRQBOPc46jQ) which was very chocolatey. The line was about six deep when I arrived but it moved quickly. The order taker and cashier are efficient. There is coffee and other beverages available as well as meal items and wine and beer after 11 am (https://www.yelp.com/user_local_photos?userid=saJuyv784apZzH--psHZ3Q&start=144&select=6Utt7H0U46KbXamwZoiwrQ). I will return and perhaps have lunch here on another visit. Nice to see more historic places especially for a bakery aptly named.

    They say a line is good for business and this bakery is known to be one of the best in Monterey…read more Location is right downtown and was in walking distance of the hotel. Plentiful sweet and savory baked goodies, coffee and tea options are available. Ended up selecting the ham and cheese croissant, a cinnamon pull apart muffin and a matcha tea with vanilla syrup (other syrups are also available). Ordered a medium matcha but it is totally a small sized one by my measure. Really like the cinnamon muffin and the ham and cheese croissant wasn't bad either. Don't forget the gooey yummy section at the bottom of the cinnamon muffin !!! Would recommend sitting in the nice courtyard tucked away in the back of the bakery. The Cella Restaurant Bar is also located in the courtyard also and I'm sure this would be a cool romantic spot to chill in the evenings. This appears to be a shared space with the bakery, restaurant and the Cooer smokers Adobe Flower Bouquet Bar/Museum. I was seated next to a small garden where lemon thyme, calendula, artichoke and other herbs and vegetables were planted. Would also suggest taking a stroll through the courtyard and take it all in.... Such a nice area to have a private party or event !

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    I was honestly pretty annoyed with this experience. I ordered a matcha with raspberry syrup, and…read morewhen I got it, my matcha was literally white. I asked the employee about it, and he told me it was because of the raspberry syrup, which honestly made absolutely no sense. I went back to the counter and asked if I could just get an iced coffee instead. Rather than making a new drink, he said he could add more matcha powder to the cup I already had. He did that, and somehow my matcha went from being white to gray. At that point, I was already pretty frustrated. I finally just asked for an iced coffee because I was over it. They handed me a completely black iced coffee. So I essentially paid $6 for them to pour coffee and water over ice. By that point, I was genuinely so irritated hearing the two coworkers make jokes about doing better next time etc that I just walked out. I completely understand that mistakes happen, but the entire situation was handled so poorly. I tried multiple times to resolve the issue, and somehow I still ended up with a drink I didn't want, after wasting both my time and my money. $6 might not seem like a lot, but paying for something you didn't order and then having the situation handled this poorly is incredibly frustrating. Definitely not the experience I expected, and unfortunately, not one I'd want to repeat.

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    Scoops Ice Cream Parlor - icecream - Updated October 2026

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