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    Scoops Ice Cream Parlor

    4.9 (43 reviews)
    Open 1:00 pm - 9:00 PM
    Updated 1 month ago

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    Ice Cream Concha
    Devin M.

    8.3/10 We ordered the Ice Cream Concha and paired it with Ube Ice Cream and Walnuts. It was a good dessert and a pairing I had never tried before. The ube ice cream was the highlight, smooth, flavorful, and not overly sweet. It really hit the spot and had a nice creamy texture. The walnuts added a good crunch and some extra texture to the dessert, though the pairing felt a little awkward at times. The concha itself was good and better than many I've had before. It wasn't overly dry, and they warmed it up which helped a lot. That said, conchas tend to be naturally a bit dry and crumbly, so that texture is somewhat unavoidable. Since you can customize the pairing yourself, it's possible we just didn't choose the most complementary combination. Service was amazing, the staff was very friendly and even let us sample flavors, which was a nice touch. The ambiance was good overall with a nice look to the place and cool decor. It did feel like it was starting to look a little worn or slightly dirty in spots, though they also just recently opened so it may just need some upkeep.

    Medium pralines and cream
    Daniel S.

    Not quite 4 stars for me. Pretty solid ice cream. I enjoyed their Pralines and Cream.

    Missy M.

    The building is remarkable! So beautiful, so clean, and has the perfect esthetic! The moment we walked in, we were greeted with energetic smiles and a welcome! The customer service was top tier! I cannot have sugar, and they explained their sugar free options, and when I tell you it is so good!!!!!!!!!!! I am not even kidding! My husband said his Oreo cookies waffle cone was delicious as well! I got a cup and was able to add toppings!! We will be back, and hopefully they'll have their sugar free butter pecan by then!!

    Kaneesia Kamil C.

    Scoops is SO fun. We came for the famous cotton candy burrito and it was every bit as wild as it sounds -- three scoops of Marianne's ice cream, two toppings, plus another topping of your choice, all wrapped up in fluffy cotton candy. Total sugar overload, but in the best way possible. Shoutout to the guy working when we went because he was putting in WORK carefully wrapping the burrito so it wouldn't fall apart and making sure it looked good. You can tell he really puts effort into it. Messy, over-the-top, and such a fun dessert experience -- would 100% go back!

    Menu
    John H.

    Better than the tourist traps on Alvarado Street! Friendly folks, warm and welcoming decor, and delicious ice cream choices - especially the combo choices! I mean, what human with a sweet tooth can resist a huge cotton-candy burrito with ice cream inside? Slightly out of the way, but totally worth the hunt!!!

    Jen D.

    Finally this place has opened! The place looks bright and pretty, and spacious! They serve Marianne's ice cream. We enjoyed a scoop each of butter pecan and sales caramel. The person behind the counter was pleasant and hardworking. We'll be back for sure.

    Holly S.

    Super cute in here, convenient parking and location, tons of space, tons of flavors/options! Friendly and patient staff! They allowed us to samples tons of flavors so much to choose from! Got the scoops toasted marshmallow cone with rasberry ice cream it was sooo good, big size and great prices! What a treat! My daughter and i will Def be back! Def aesthetically pleasing and affordable for large families!

    Cotton candy
    Michael I.

    Had the concha ice cream sandwich with 1020 ice cream for $7.95. It was delicious, concha was warm and fresh, 1020 ice cream was fabulous and tasted so fresh. Had them add toasted marshmallow to it as well. The menu has some fantastic items that I need to go back to try. Got a container of earth cotton candy for $5 for my grandkids. Staff were very helpful and friendly. There was plenty of seating and it was very inviting with lots of cool ice cream decorations. Lots of parking in the lot in back. Definitely recommend stopping by for a sweet treat!

    Heaven in a Waffle Bowl
    Raul M.

    Second time customer Second 5 star review. Why, Because Scoops is the BEST. Tried 2 new flavors, Banana Nut which is my new favorite and a Marble Black Raspberry which was great, Very Berryful.... Staff once again were knowledgeable and friendly. I hate to say it but this places just jumped Revival Ice Cream shop as Scoops ice cream in my opinion has more flavor and way larger portions. You always leave with a full belly and a smile on your face.... No REGERTS....

    Junior ice-cream cup & hot chocolate

    Service was very good! The ice cream was a good mix of vanilla black berry and tootsie roll in the middle The vibes were very cute- I got a kid's scoop in my photo

    toasted marshmallow ice cream cone
    Kiki G.

    Omg you're joking!!! This was totally worth the 20ish minute wait in line! Unfortunately they ran out of one of the special flavors by the time I was able to order, so I ordered the caramel ice cream instead and holy moly it was so yummy! But the best part was the heaping scoop of marshmallow fluff I went last night and am still dreaming of it. The workers were very kinda to me as well! So glad I chose this place over any other ice cream shop in town.

    A welcoming place full of tasty treats!!
    Valerie M.

    So happy to have a bright and friendly ice cream shop in downtown Monterey that carries the incomparable Marianne's ice creams! We will make this our ice cream spot for sure.

    s'mores ice cream cone
    Anne C.

    This is def THE place to get a sweet treat in Monterey!! The interior is so cute and aesthetic with the ice cream theme & pink everywhere. Their menu is soo creative & not only does everything look so cute, it's also actually soo tasty (I feel like usually it's one or the other but not here)!! The prices are soo reasonable too. I've tried a bunch of stuff and my faves are the smores ice cream, hot cocoa in a concha bowl, and cotton candy ice cream burrito. Their stuff is all very shareable too since you get so much food. Also the staff is so so nice!!

    Cotton candy burrito

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    22 days ago

    Services was definitely great :) they were super friendly and the ice cream was delicious

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    Business owner information

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    Wil L.

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    6 months ago

    We love this new ice cream spot and it has such fun items on the menu. The kids can't wait to go back and the staff is so nice!

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    6 months ago

    Very yummy ice cream, and the owners are very friendly! Glad they are open after waiting for a new ice cream place in downtown for years.

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    5 months ago

    Nice selection and super friendly service. We'll be back for sure. Support your local small business, they're worth it

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    4 months ago

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    Ask the Community - Scoops Ice Cream Parlor

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    Scoops Ice Cream Parlor - icecream - Updated May 2026

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