I didn't know this was the service I needed! The scoopers have all been incredible. One in…read moreparticular is the best because he shows no fear when my German Shepherd dogs are out. They actually leave him alone and go back inside. I know...literally watch dogs! Anyway I can review the dogs somewhere else. The scoopers have made my life so easy by doing a task that I dislike Honestly I kept thinking 'really are you going to pay for poop scooping??' YES I AM AND DO! A Scoop Soldiers truck pulled up next to me one day and I thought yup it's a sign! I would and do recommend this service to everyone with a dog. I'd add a photos but it would be just a poop free yard.

My 14yo granddaughter said I was "boujee" for keeping grapes in a glass bowl in the fridge, so I…read morefigured she'd think I was really "boujee" for hiring Scoop Soldiers to pick up the poop. Turns out, she does, but she added, "I totally get it!" I've only had three scoops so far, but I'm thrilled with the service provided by Ian and Aaron. Everything is as promised -- they text ahead, show up on time, clean up the yard, deodorize, and lock the gate afterwards. How did I get along without them?!

Very good people every week same time they call 20 to 30 minutes ahead of time to verify dog is…read morein. They do a good job and walk the whole yard. I cant say enough they are customer friendly people. because of fraud on my credit account they were denied twice but each time they ran it thru and and got paid they called me or asked me any questions I will be with them as long as I have a dog

I signed up for the service via the online portal, which included a free first service. It was…read morescheduled at the time of sign-up. The company missed the first service with no communications. I have now sent no less than 5 emails asking for follow-up and the service to be cancelled. The emails have been sent to multiple franchise branches and the main office based on the emails on the website, with no response. Additionally, there is no way to cancel the service in the online portal, which is unusual given "click-to-cancel" legislation currently under review. I now have to figure out how to get the recurring service cancelled without being billed. I would strongly warn any potential customer that this company....Poop 911....should not be signed up for as recurring service without engaging directly with a human first. ** Update Apr 30, 2026 - Was finally able to get a hold of someone and had the service cancelled. The recommendation if engaging with this service is to utilize telephone numbers versus email to get a response.

Got poop has been great. I get a text message before arrive and after they are done. Very happy…read morewith their work. Garrett keep up the great job. Bruno & Finn says thank you!

They initially reached out by text, and I tried to be as responsive as possible but was out of the…read morecountry with a sick two year old so I responded a bit slow. However I answered all their questions. They stopped responding. When I got back, I reached back out again, they never responded. I waited a couple months then reached back out one more time, and was ignored again. Their customer service is pretty bad, and even their texts felt like they didn't really care.

Cleaned up a pretty messy yard - thank you! Went from pictured to 100% clean. Thanks again!read more

I love this business. Poo Happens keeps my backyard business free, so I don't have to worry about…read morewhere I'm stepping or any of the smellier bits that come with having fur kids. And bonus, no more flies or odors either. Everyone is very professional, and they make a point of getting to know your dog and their patterns so they will let you know if they see something that seems off. Top-notch communication. Text alerts when they are on their way and when they have completed their service. And in nearly four years of service, they have never missed an appointment. I really don't have enough good things to say about this female, vet-owned business.

Always fast, friendly and professional! They consistently do a thorough job and let me know when…read morethey arrive.

Horrible service. Only did half my yard on first 2 visits and didn't deodorize. After first…read morecomplaint they did not show up as promised. Still haven't deodorized and zero response from management after multiple requests. Cancelling service. Use anyone else

We have used Nolan and CrapNappers for about 3 years now, at 2 different houses and he has been…read morenothing but wonderful! Never unexpectedly missed a pick up, notifies you before and after his arrival and just stays in great communication. We mistakenly had tried a different company first and had terrible communication- we were informed it would be too difficult for them to tell us when they wouldn't be able to make it- and we just never knew if they had been there or not. We have been SO happy since switching to Nolan! Highly recommend!!

Nolan and his services have been AMAZING to have for the past 2 years! Very communicative and…read morefriendly towards our squad. Always communicates his arrivals and departures and always locks our gate as requested. Extremely affordable and reliable. Sends us a text when he's about 30 minutes out so we can round up our squad and get them inside. We have NEVER had an issue with Nolan's services and we truly appreciate all his commendable work. We were thinking of other services, but Nolan and CN have been amazingly pleasurable to work with and would love to provide an opportunity to provide referrals. Extremely satisfied...12/10 for all he's provided!!! Thank you Nolan and best wishes on your endeavor, my man!

I contacted Poopy Do regarding service in July 2022. Service started either end of July or…read morebeginning of August. For at least the first month I can say they were coming out as scheduled, as I checked my dog run regularly. However, in November, my housemate notified me that it looked like the dog run area had not been cleaned recently. I went out to take a look, and it did appear to me that there was more waste than would accumulate from my one Chihuahua in a week. I cleaned up a bit and decided to give it a couple of weeks; with holidays I thought perhaps services might have gotten delayed. However, by mid-December, it still appeared that I was not receiving service. I emailed the company at the email address listed on their site on December 17. I did not receive a response. 2 weeks later I checked and the dog run was still filthy. I tried to call them and no matter the time of day, I just get asked to leave a voice mail (I believe the mailbox was full) or "sent to a representative" and then disconnected from the call. I emailed again on December 26, asking for a refund for 3-4 weeks' worth of service fees, a confirmation of cancellation of service, and a confirmation that no further funds would be withdraw. I did not receive a reply, and charges continued to my card. At this point, I wrote my initial Yelp review and filed a complaint with the BBB. The BBB closed the complaint, stating they never received a response from the company. One of these two finally triggered a response from them, however. Please note that items in quotes below are taken directly from the email communications I received from their public email address, info@poopydoo.com: The header of the email read "Official Notification to Cease Desist & Remove All Social Media Reviews Posts & Complaints per Libel Slander Defamation Harassment & Extortion Agreement Terms" They claimed that the photos that I provided to the BBB were fraudulent and were "from many months ago." The two photos that I sent with my complaint are still on my phone, and were dated in November (when I was first alerted to the problem) and December 2022. They demanded that I remove all negative complaints by 9pm that day (January 12), and (not or, but AND) agreed to an "upfront $350 Admin Processing Fee". A refusal or failure to do so would be considered "agreement to FULL Financial responsibility, including...an upfront $350 Legal Processing Fee plus a $25 Daily Verification Service Fee until it [the reviews] is removed. They stated that any disputes or chargebacks initiated with my bank or the card processing center would result in a "$50 Credit Card Dispute Processing Fee". Lastly, they stated that a failure to do so would be sent to their attorney and that "any unpaid fees plus interest will be added as an additional lien on any and all properties, vehicles, boats, etc. (owned, rented, leased, etc.) as well as will be reported to all three credit bureaus (Equifax, Transunion and Equifax) and released to our Collection Agencies for collection as current and/or new addresses are transferable." I replied to this message. I offered my opinion on the company's statements, and reiterated that they confirm cancellation of my account and that no further funds would be withdrawn from my card. The following day, after "speaking with counsel", they claimed that what I was doing was "extortion and unlawful", but that were advised to make a one time settlement offer. The terms of that offer were: "1. Immediately Remove All Reviews Posts published on any medium and platform 2. Withdraw in its entirety your BBB Complaint and any other complaint(s) thereof 3. All has been resolved satisfactorily and that no further action of any type is needed or will be taken (including by not limited to social media and so on) 4. Send Email verifying all has been done 5. Amicably both go our separate way agreeing not to bad mouth each other in any form" This was sent to me on Friday, January 13, and received around 2:38 PM MST. They requested that I reply to this by 5:00 PM the same day. Given that this could, according to their own statements, result in a potential lawsuit with me as defendant, I responded and let them know that I would review the offer, and that I would not be able to respond before the requested deadline as I also wanted the offer reviewed by legal counsel. That occurred today. Based on advice from my phone consultation with an attorney, I will not be accepting the offer. Nor will I be removing my review, as I believe wholly that what I have laid out here is truthful to the best of my knowledge, and a large portion of it simply restates the company's own communications to me. If those terms are taken as a negative by the reader, know that you are just reading what the company's policies are, in their own words.

Dont do it! Good luck if you do. Heard every excuse in the book, even blaming us when we have…read morecameras, as to why they don't show up but we hung in there over a year fighting the battle... trust me not worth it!!! Now I'm being threatened of legal means by the company owner to remove my review

When planning an out of town visit we were a bit worried. Our rescue kitty had never been left…read morealone for an extended period of time. We reached out to Nunn Better and set up an in person consultation. We found them to be very compassionate and understanding of our anxiousness about leaving the kitty alone. Additionally the cat, who is comedically aloof, came trotting right over to them and get some pets. We booked them for twice a day visits. We got daily check ins and some pics while we were gone. Nunn Better gave us peace of mind and took great care of our home and pets. We recommend them wholeheartedly.

I have used Nunn Better since I believe 2017. I first had Linda as my babysitter, then Carol, now…read moreOzzie. They were all good sitters though I think Carol was the best. I have never had any problems with them. Of course, I worried the first time I left but all worked well. Thank you for letting us go on our little vacations. I really appreciate your work with my cats.