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    SCL Mortgage

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    Services - SCL Mortgage

    Mortgage services

    Mortgage refinancing

    Home purchase

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    4 years ago

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    Wells Fargo Home Mortgage

    Wells Fargo Home Mortgage

    (2 reviews)

    One Star is not low enough for the type of service that you receive from Lisa at Wells Fargo. If…read moreyou apply for a home loan don't count on anything happening. It took 5 1/2 months for Wells Fargo to process the loan and turn me down, because they kept checking my credit line and driving the points down. I missed qualifying by one point. The processing took so long I kept having to resubmit information. Lisa refused to return my calls or my email and kept dragging out the process. Her supervisor Troy was no help and just supported Lisa, saying that Lisa just needed some additional training. If you are smart you will shop for a loan elsewhere. Lots of promises but no results, poor service, and a lot of frustration.

    Only one star because zero isn't an option. They have pushed back the closing date multiple times…read moreover the past three weeks, and it took three months for the underwriters to come back and say they wouldn't write the mortgage a certain way, which is fine, but it shouldn't take that long to say "sorry, can't do it." Once it was agreed to write it up a more conventional way, it's three weeks later and we are STILL getting pushed back. The mortgage/home loan branch is a joke. It took days to get call-backs or even responses via email, and every time I called Lisa, her mailbox is full so I end up having to call the branch (which she is never at) to give her messages. I attempted to move things along by trying to speak with Troy, her manager, but that was a total loss as well. He got back to me a week later and had nothing really to say other than the explanation that he didn't really know much about it. I was supposed to close on another property next week based off of the 4th closing date they gave me, and yet again, I am left utterly disappointed. This is the second property I have missed out on because of their hap-hazard way of going about things. It is a huge company, and I wish we had just gone with someone else, because it just seems like we are just another little house that has no real value to them

    SCL Mortgage - mortgagelenders - Updated May 2026

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