We were a party of 10 Who hade booked. A 1 meal course took us over 2,5h due to slow service. Also…read moreThe got all The special allergic orders wrong. And there are only like 5 main dishes on The menu.

The staff here give top-notch service, from check-in to recommendations, all super helpful and…read moreefficient. Breakfast is sumptuous, relaxed and the hours are convenient. Our room was clean, nice and comfortable. Beautiful and modern bathroom. The only possible complaint I can imagine is "low ceiling" in the room, but isn't that part of the charm of staying in an historical building? Thus, zero complaints!

Being woken up in the middle of the night by a stranger opening the hotel room door and entering…read morewas a pretty scary experience. Turned out they had double-booked the room and for some reason that didn't show up in their booking system. We never did get any proper explanation or apology from the staff and obviously a hotel where something like this can even happen is not a place I can recommend. The rather expensive hotel itself is nice enough and so are the rooms, but for above reasons I would never ever stay here again.

From the owner: Das traditionsreiche arcona Hotel Baltic reiht sich harmonisch in die vorherrschende…read moreBacksteinarchitektur der UNESCO-Welterbestadt ein. Nur wenige Schritte sind es vom Hotel bis zum historischen Zentrum und dem Hafen der Hansestadt Stralsund. Maritim Eleganz und freundliche Farben sorgen in allen Bereichen des Hotels für eine wohnliche Atmosphäre. Die großzügige Ausstattung der 127 Zimmer und 5 Apartments ermöglicht einen angenehmen Aufenthalt, ebenso wie ein erstklassiger Service und die hanseatische Gastfreundschaft. Die Gastronomie Weinwirtschaft, die Lobbybar, ein vielfältig nutzbarer Tagungs- und Veranstaltungsbereich und ein Freizeitbereich mit Sauna und Fitness runden das Angebot des Hauses ab. Bedingt durch die sinkende Nachfrage nach Raucherzimmern ist es für uns immer schwieriger geworden die ausgewiesenen Raucherzimmer zu vermarkten. Daher wird das arcona Hotel Baltic ab 2016 zum Nichtraucherhotel. Zurzeit sind wir gerade dabei unsere letzten Raucherzimmer in Nichtraucherzimmer umzuwandeln, um mit Beginn des neuen Jahrs unsere Umstellung abschließen zu können. Für unsere Raucher haben wir eine Raucherlounge vor unserem Haupteingang.

A really good hotel just outside the centre of Stralsund. Very good value for money. Our room was…read morecomfortable, clean and had everything we needed. The breakfast was included in the price and very impressive with everything you'd expect in a much bigger hotel I especially liked having a pot of coffee waiting for me on the table. The staff were friendly and helpful and made us feel very welcome. We'll probably stay here again later this year. 4 stars for this 3 star hotel.

Stayed here for two nights at an impossibly low price (88 euros per night for an einzelzimmer) and…read moreloved it! Stralsund is a gorgeous city - it was a total revelation to discover it! And this hotel is the perfect home base to check out Stralsund, and even on to Rügen and/or Hiddensee. My room was small but I'm small, too, and that's fine with me. The staff were super friendly. I didn't get the breakfast because there were so many restaurants and coffee shops close by. The Ozeaneum is worth visiting, a short walk away, and the whole Hafen area is gorgeous. Of course the town is awesome, too. All very walkable and easy to visit. They had free wifi - I LOVE FREE WIFI! And the price could not be beat. I would definitely stay here again! Great hotel!

From the owner: Das Hotel Kontorhaus Stralsund ist maritim eingerichtet, inhabergeführt und überzeugt durch…read morepersönlichen Charme. Keine Bettenburg, sondern familiärer Flair. Ruhig - und dennoch mittendrin. Blick aufs Wasser, auf die Insel Rügen und auf den Rügendamm - und dennoch zentral. Gastlich, herzlich und individuell.