Dr Ciatti and his staff were very kind and professional. I had Moh's surgery done on my face,…read morerecommended by DR Jane Lee. I would highly recommend this Dermatology Center.

Yes very good. Had a P A. And she was very helpful. My appointment was scheduled on time .read more

After being a patience at another Skin care group for years and after they cut open my back and…read moreleft a major scar, I found Jennifer Goldberg PA. She's very good as she performs professional accurate care. She did several skin cancer screenings, and remove a few small things she didn't like with a laser. I had skin tags on my neck I asked her about, she removed quickly for a nominal change. I just had a laser treatment to clean some brown aging spots from my face and hands. Everything looks great. Highly recommend her and my wife just starting going to her and loves her too. Pleasant staff. Fair prices.

Wanted a copay to tax my insurance. Female physician spent 4 minutes with me. "Okay yeah we don't…read moreknow how to handle that on your lower legs." Have a nice day. Worst ever in the history of medicine. She said her daughter wanted to be a pilot and asked me for a ref.

I recently went to dr Machler assistant dr. She was great. Will recommend her to family and friends…read more.

What a great experience I had today with Dr. Machler! I have family that have been going to him for…read moreyears, but I had never went because he was out of network. But after trying different doctors, I decided that I would rather go to someone that is trusted; and what a great decision. From start to finish, it was such a comfortable experience; the office staff were friendly and helpful, the nurse that came in was comforting, and Dr. Machler took the time to get to know me as a person, as well as my skin. Such a smooth sailing, and good experience.

Dr. Ehrenreich was very gentle with treatment and spent time explaining what needed to be done. The…read morereceptionists and staff were friendly and the office was extremely clean and had a soothing atmosphere. I'll be coming back in the future. Betty R

What a complete waste of my time. The intake was smooth and straight to the point. The wait wasn't…read morelong and I'm sure it's because this doctor does the bare minimum. He literally gave me a first bump and told me what he was prescribing me. He only check my scalped concerns after my inquiry and a potential deeper dive into my issue. He was literally in the room for 3 mins before rushing out to just chat wit his staff. Never asked to see the form or go over any other concerns. To top of it, there were two people behind the desk. They asked me what my pharmacy was , and he clearly stated the scripts would be sent and they'd be ready in the latest a few hours. To no surprise THEY DIDNT EVEN CALL THEM IN!!!! I went Friday and Sunday and nothing was called in. While it may not be an issue for him but my money and time are valuable and from the reviews this is common place for him...not good playing with peoples hard earned money and time. Charging customer for bs service. SMH

I've never felt so disrespected in a medical office. I stepped into the hallway for less than 30…read moreseconds to take an urgent family-emergency call, and the tech immediately declared my 2-minute Xtrac laser session forfeited, then informed the entire waiting room I'd now wait 90 minutes--no compassion shown. Laser patients here are treated like numbers on a conveyor belt, rushed through with zero care or professionalism, and my prior visit included a false $562 billing issue. Very disappointing experience--I will never return!

I feel well taken care of every time we see Dr. Lin and his team. Everyone from the front desk…read moreteam, to the couple docs we have seen at the office have all been amazing. Dr. Lin's credentials and demeanor speak for themselves. Talking with some friends about doctors, of the 12 people in the room, Dr. Lin or Dr. Farley Loftus took care of 10 of us! They are fixtures in the community!

After being a patient of Image Dermatology for over 3 years, I am saddened to write this review. I…read morehave been a patient of Megan and always found her to be a thorough and professional provider. I've had some recent concerns and called the office to schedule an appointment with Dr. Downie as she had closer availability. I received TWO text message confirmations for my appointment prior to and one email confirmation ( all attached below). I arrived to my appointment today and was told they " couldn't find my appointment", that I could be seen however there were 6 people ahead of me which would result in over an hour and a half wait before I was seen. I expressed to the office that while I anticipated a wait, 1.5 hours was well beyond an acceptable wait time. I am an understanding person and have no problem waiting 30 minutes beyond my appointment time, even 45 minutes if there is an emergency however, 1.5 hours is nothing but a reflection of poor office management. Additionally, as my appointment was confirmed but somehow not coming up in the system, I asked for reasonable accommodations from the office. I did everything correct as a patient : I confined my appointment, I arrived early to my appointment and remained respectful in communicating my concerns. I requested, as the error was on the office and not myself, to be seen later today at 3:30. Again, reasonable accommodation request considering I showed the office proof that my appointment was confined by their system. The only options provided to me were to see Megan on another day and time or to see Dr. Downie during her next open appointment which was at 5:00 pm today. When I expressed that 5pm didn't not work as I needed to head to work that time, I was offered to come at my requested 3:30pm time and wait 1.5 hours to be seen... so still 5:00pm. Very unprofessional and quite frankly rude. I'm not sure about this office, but I'm sure in business and healthcare, when a error is made by the practice, it is then their responsibility to fix the error without additional inconvenience to the patron. Late appointments are cancelled and cancelled appointments result in a $100 fee so there is a communicated expectation of respecting the doctors time, however this same expectation of respect for time is not given to patients. I gave this dermatologist office two stars purely for Megan, however this practice has lost me and my future additional referrals as a client.

I have been a patient of Image Dermatology for approximately four years. I had a new skin…read morecondition that had not been treated correctly by other dermatologists. So, a family member had seen Dr. Downie on a talk show and recommended that I check her out. So I did and so far that was a good decision. Every appointment I have had with her has been a pleasant experience. She is a very relatable and kind person. The whole staff is very welcoming. Usually when I go to a doctors office it becomes a hurry up and wait game; but that has not been my experience with image dermatology. They're very thorough but they try hard to get you in and out. I Recently had an emergency appointment for a skin problem that I am having. Although she was done for the day, after explaining the issue, Dr. Downie called me back and asked me to come in and that she would wait for me. She has run all types of test and proven to be very thorough with me, which is something I like. I have no doubt that she will not stop until she has found what my underlying issue is and cured it.

I came in for a yearly screening, pleasant staff, nice office. Dr Rocca removed a suspicious mole…read morepainlessly. Next day she called early am with results and treatment recommendations along with professional assurances not to worry. I liked her calm, caring professional manner and efficient follow up.

My mom, an elderly gal of 83, loves Dr. Rocca. She's had some serious skin issues on her legs, and…read morethe doctor is always just great with her. When my mom needed a specialized surgery for a more advanced skin cancer, Dr. Rocca referred us to another excellent physician, and took pains to explain why this surgeon was better, as opposed to the one a bit closer. Big thumbs up.

No. Just no. Find a dr with better bedside manner. I went in for a consult for an issue that had…read morebeen lingering for six weeks, but because my issue may have been complicated by a recently laser procedure she wanted nothing to do with me. Frustrating when you're just looking for an opinion when we live in a world where we have to be our own advocates.

Dr. Goldfaden was recommended by our neighbors/friends who treated them. My husband, who is a…read moreyoung Senior citizen, went to Dr. Goldfaden in 2022 for a full body dermatological exam. He said that she was very thorough and professional. At his request, she removed many growths on his back that were not cancerous, but had grown larger & darker over the years. Now he's developed more, so he's returning to her. This time I'm going also since I've never had a dermatological exam. There is a parking lot right in front of the building on South Ave in Westfield. I will post an update after my initial appointment.