100% best experience...kind and caring...very pleased with the whole experience. thank you for…read moremaking health care easier

I was told by my doctors office to call them to schedule an MRI. After calling them at 8 am, I was…read moretold no referrals sent by doctor's office. This was after being transferred to someone to see if my insurance was accepted and then back to scheduling who said, "oh ya, we accept your insurance!" Was advised to call back in one hour. I called back 90 minutes later and they took my information and wanted to know if was with or without contrast. I had to hang up and call doctor's office. I called back and they said they still didn't have a referral so I couldn't schedule an appointment. Scheduling department is atrocious. I would rather go to Alaska to get imaging done. Never this place!!!

The staff at SimonMed could not have made my visit any better. I arrived 45 minutes early;…read moreexpecting to have to wait. The two ladies at the front desk were super nice and efficient. My imaging tech, Courtney, turned out to have worked with me at Lake Pharmacy many years ago. We were able to finish the test before I was even scheduled to be there! My wife had a MRI done a few months earlier we the same experience. Thank you all. Pharmacist George W.

Got here at 1:15 for a 1:30 appt. Was asked if I received a call from them. No…read more They said they would have to make a call. Asked me to pay copay. I was told my appt was at 3:00. Not sure if this was a penalty due to them having to make a call. We were called in at 3:30. This was set up over the phone as a rush,for my husband. I am very stressed. If I wasn,t so worried about him I would never have waited this long. I would never suggest this facility for anyone. Too frustrating

Terrific professional care! My husband needed an MRI for his shoulder. The orthopedic surgeon was…read moreable to pull it up in his office to see exactly what was wrong!

After being taken to a back room, a woman entered and stated she was there to take information. She…read morethen informed me she would be inserting an IV and performing a test before administering contrast dye. When she inserted the IV, she was unable to get it to work. Instead of removing and restarting properly, she repeatedly moved the needle in and out of my vein. This was uncomfortable and concerning. Eventually, she removed the IV and wrapped my arm. She called for another woman to assist, but when that person was unavailable, a man nearby stated he could help. She agreed and left the room. The second staff member applied the tourniquet extremely tightly. I told him it was very tight. When he inserted the IV needle, I immediately told him it was very painful and that something did not feel right. Despite this, he continued. When he attempted to inject fluid, it infiltrated into my arm rather than into the vein, and the area around the site visibly swelled. Only then did he remove the needle. I have never had difficulty with IV placement or blood draws in the past, including blood work done just two weeks prior without issue. This experience was painful, distressing, and felt improperly handled. I am especially concerned that my repeated statements about pain and discomfort were not taken seriously.

If I could give them a 0 stars I would. I am a self pay patient and ALWAYS pay at time of service…read more(which is required). I bring cash since I know in advance what the bill will be. Almost 5 months later I receive a bill for the service. When I called an explained I paid in cash on date of service, they said it could take about a month for them to look into it. Never received a call stating the outcome of the research but did get a FINAL BILL notice. They are very unprofessional. NEVER give cash because it might end up in someones pocket. The only upside is that I did receive an MRI just one month prior to the bone scan and paid with cash for this procedue. I gave cash but this payment did go thru. I will never pay for these procedures with cash again.

From the owner: State-of-the-art technology combined with uncompromising professional standards and a total…read morededication to our patients enable us to provide the most modern, safe and accurate diagnostic services available.

Talk about a ritzy office!…read more Of all of the 6 (six) Lake Medical Imaging offices in the central florida area...this office is by FAR the fanciest. This is the one that is located next to the Brownwood Hotel and also... just for reference... Wolfgang Puck restaurant. There is also a Starbucks in the very near perimeter. The ladies that work at Lake Medical Imaging (Brownwood location) where extremely attentive to my mother as they got her ready for her CT scan. For the first time ever ... I didn't mind "hanging out" in the office there while I waited for my mother to finish her CT Scan.

We got a bill for $1100+ after they had already been paid by Medicare and by our medical…read moresupplemental insurance. I'm the past they accepted benefits. I don't know what has changed but we were blindsided.

This is a nice building adjacent to the hospital. They have a large waiting area, which is nice if…read moreyou don't want to sit next to someone who is coughing and blowing their nose excessively. The other thing I like is that they have a charging station that can charge multiple phones at once. The reception staff always give you a warm greeting and are pleasant. The nurses and doctors here are very good. They don't keep you waiting for a long period of time, which is nice when you aren't feeling well and just want to be home in bed. They treat everything from a cold to broken bones and more. I recommend this as a definite alternative to going to the emergency room.

We have just moved to The Villages and had guests with us for the last two weeks. We had three…read moremembers of our group of 4 that needed to go to an urgent care facility last week. Two of the three worked in healthcare before they retired. All three people had the highest compliments for every aspect of their experience. All three went at different times. One during a weekday, one at early evening and the third over the weekend. In all three cases they found every employee to be so helpful, kind and customer focused. The quality of the care they received was excellent. The facility was clean and well maintained. There was simply nothing negative that could be said about their experience! And all three received follow up phone calls to check on them the next day! This is a wonderful urgent care operation. Great quality of care delivered by caring and friendly people. I would go back there every time!!!

Staff & Doc very personable, explains everything ahead of time…read more Highly recommended. A bit of a haul for me (Silver Springs) but worth it!

Been here several times for xrays of back, hips, etc...very thorough, quick service, never waited…read moremore than 10 minutes for appt time, also walked in for an xray, great place, love going here!

I had an appointment and I was in and out within 20 minutes or so. Very sweet staff and the gal…read morethat did the mammography was awesome . Will be there again next time I need something done

I have been here several times and have zero complaints…read more The staff are all friendly and professional. The office is clean and welcoming. Parking is easy, right in front of the building. The services are thorough and done with the patient's comfort in mind. I've had the pleasure of meeting Dr. Mejia and he's wonderful. I definitely recommend this office to everyone.

Came in on a Monday morning before work. I made an appointment online and checked in at the kiosk…read more I brought a book knowing that It'd be busy in there and showed up early anyways. Even though I showed up an hour early (I was ok waiting), I got called at my appointment time. They were quick and attentive to peoples' needs and got people in and out. One my name was called, I went back. My tech was absolutely awesome. She was so kind, gentle, and the needle stick went unnoticed. The only reason I give it 4 stars is because she missed some of the labs that my provider requested and I'll have to go back now. Billing was efficient and quick, too. Overall, good experience and conversation with my tech! Would go back to this location.

I can't even praise this place enough for how they took a nervous nelly like me and made the whole…read moreprocess so easy and painless! My veins are notoriously tricky to find and even though they tried once, they had to bring in the big guns (supervisor) to get it. They told me they were going to use my hand and I was thinking this was gunna be bad. They held my hand (literally), distracted me and I seriously felt zero pain. ZERO. Both sticks. No bruising either! Quick. Easy. Painless. If getting your blood taken is something you really struggle with I highly recommend coming here. Even if you're ok with it, this is still the place to go! Thanks everyone!