Staff at that office were professional and gave us excellent service a few weeks ago. My husband…read morehad an ultrasound done at that imaging center. The medical technician did a great job of quickly preforming the imaging. I was especially impressed how efficient the office personnel by name of Simone had all the paperwork ready when we arrived. Our experience at that imaging center was a pleasant one.

My husband has been here several times for routine lab work. There has always been a wait, even…read morewith an appointment. My biggest issue though is with how filthy this place is. This is not the type of business you want cleanliness concerns with. I'll let the photos speak for themselves.

Dang....hire more employees ......2 hour wait....it's ridiculous....not right to treat people like…read morecattle....not happy at all....

Nurse's that treated me ! We're really horrible . I had to pee in a cup, they never answered my…read morecall bell ! Was cold ! No blanket... Forced i.v. bash to get me out of emergency room faster ! Called security on me !!! Had them escort me outside.... This hospital, my father passed away on May 30th.2025 .... I don't trust anyone here !!! Please !!!! Go elsewhere for your emergency needs !!!! It could save your life !

ER was amazing with my mother and sister. They were involved in a MVC. My mom had to be admitted…read moreand that became a very unpleasant stay. We had her transferred to the Orlando site. My mom has a complicated medical history. She's a cardiac and renal patient. Waterman's providers didn't address these issues. The orthopedic surgeon only worries about if he could do surgery. She wasn't a candidate and he says to her I'm discharging you since I can't help you with a surgery. At this point we knew she had a fracture in her spine with a possibility of the spinal cord above the fracture having an issue. This was from reading the MRI result which recommended a neurosurgeon review the study. This orthopedic surgeon tried to tell us he was the equivalent to the neurosurgeon at waterman since they didn't have one. Fortunately our family has several RN's from multiple specialities. We talked to the patient advocate and hospitalist that was over seeing care. She said she tried to transfer my mother that night and the orthopedic surgeon stopped it. He has a GOD complex and will hurt someone soon!!

I would give a zero star if they had it. This place is very incompetent and rude. This place should…read morebe shut down. I had an appointment today for an MRI showed up early. They told me they were still trying to verify my insurance and copay and get an authorization. This should have been done weeks ago when the appointment was made. Not when I am standing there in front of them. The manager was supposed to call me on my phone and never did. I called and asked for her and a message was left and she still never called me back

I was scheduled for an MRI last Friday, they canceled me the morning of because the technician…read morecalled off sick. I was rescheduled for Tuesday, 90 minutes after my scheduled appointment, I left. I rescheduled for today ( Friday). An hour and five minutes after my appointment time, I went to the desk to ask why they were taking people who arrived after me. They finally took me 80 minutes past my scheduled appointment time. Very poor scheduling.

Efficient service except for one thing. The automated check in kiosk caused confusion for the…read moreperson in front of me. The person lingered many minutes trying to use the system while a sizable line formed behind us. The receptionist did not take notice and did not come out of the office to help. This resulted in a lot of people who may have been sickly and certainly elderly being in close proximity during the height of COVID.

I was very leery, after ready the reviews of this LapCorp. I was pleasantly surprised. The staff at…read morethis location were very friendly and attentive. Carolyne who drew my blood was very nice and explained everything to me. There was no pain involved, and although I had several vials of blood drawn, it was very quick. I did notice that most of the bad reviews were from over a year ago, and perhaps I he issues were addressed. There was at least 3 lady's working there this morning, and although several people were there getting lap work don the wait was under 15 minutes. I will definitely use this location again for any lap work that I require.

Great customer service. They answered all of my questions and concerns. Will definitely use them…read morefor laboratory services for our DOT drivers.

From the owner: Over 13 years in the medical field training and we saw a need to service patients and clients where…read morethey are. Many people want to be safe, understood, heard, and lastly feel comfortable with speedy Services. When the Pandemic hit many it changed the lives of everyone and at Tru3 Laboratory we are able to make medical support convenient to the masses. We are mobile and go or come anywhere at any time to help make your life easier and smoother between the patient,/ provider, employer/employee.