This is the second time we've been to this ER hospital two years apart! They have been fantastic on…read moreboth trips. Immediately, addressing as I walked in and got me to a room and had a doctor in my office in less than five minutes I highly recommend this location.

VRI (Video Relay Interpreter) was not successful for somewhat reason. Communication failed. The…read morepatient is deaf and 91 years old had his skins scrapes off due to falling have to wait for 4 hours because of X-ray send to third party to get examine and results. That place provided 28 rooms for emergency and urgent care is too many for one doctor. Highly technology doesn't help at all. Wasted. Definitely never come here for any reason. Sadly.

Awful, Just Awful, just trying to talk to a real person who will only help you use their login…read moremachine that tells you a 40 min wait with no one in the waiting room is ridiculous, especially when you just want to pick up a sample container. What is this world coming to? Does Quest realize this is a over 55 community where most people are well educated but still would like to talk to a real human who listens and can give you a answer. Please, God help us!

Their check on system is a joke. I checked in, waited in the room for close to an hour not going…read moreanywhere, and then all of a sudden my name disappears off the list. I bring this to their attention and all they say is they can create me a new appointment 2 hours later and they might be able to get to me earlier. Needless to say I walked out and went to a much better lab a little further down the road. 0/10 would recommend.

We got an appointment next day and the doctor was great. We would definitely recommend this place.read more

The website gives hours as closing at 8 pm at the Wildwood Brownwood location. Get there before…read more6 if you want to be seen! The website is wrong and hasn't been updated for months. Also I wondered if my mother had a UTI and needed to begin antibiotics. The office had run out of dipsticks to give some immediate information! Jeff NP treated her according to her symptoms. Can't praise him enough!

my first time not pleasant no personality at all had to go to rest room for Urine sample walked…read moreback to counter w it said oh no leave it over there like where? i said on counter near bathroom never said it to begin with pointed wear to go no personality ever then wait as a walk in dint know where to wait said behind the wall like really hidden area so ya dont know where your going not enough people working there not a good experience at all not friendly!!

We went there this morning and didn't know we had to have an appointment now. We were told it…read morewould be a 2 hour wait and as I am on oxygen I did not have 2 hours. Went home and came back later, no one was there and they would not do it.

Prompt professional service. System works well but was doubtful with my first. Trust the system, it…read moreworks n very efficient with communicating with me and my primary care team back home

Had tests run last last week at a different location. Some missed. This was an amazing experience…read more Cheryl was friendly, friendly, professional and organized, and great with the needle. This location is very organized and friendly and helpful to those who had difficulties in checking in. I'm can't say enough about this location of Quest.

Have been going here for 4 years. Very professional and competent techs. Easy to schedule…read moreappointments. Very short wait times.

People were great. But the process they gave to follow is irritating at the minimum. I went in and…read morewas charged $50 for my co-pay and it was to be adjusted based on insurance filing. Note: this was BEFORE anything was done. I couldn't get a uribe specim so was given a cup to bring back requiring another scheduled appointment. When I brought it back, they demanded more money for the urine test. These test usually cost less than $10 after insurance. Why do they charge me close to $75 upfront? Ridiculous!!!

Efficient way to do testing! Fast friendly! Quick. Results fast!…read more It really helps being so convenient in location!

My husband and I had scheduled appointments at Lab Quest on Heald Way in The Colony. We were having…read morethe same out of pocket test done(pre paid). He had his blood drawnand I waited 15 minutes for me to be called back. When I got to the room I wasn't told they could not draw my blood because this test had to be sent by FedEx and it was too late. I said you just drew my husbands blood for the same test. "We did but we shouldn't have. The supervisor has to take it to FedEx. I said draw mine and send them together. Told they would not do that and I should make another appointment. I was infuriated at this. What stupidity! I demanded my be drawn. They did so under duress. The FedEx truck pulled up as I was leaving the parking lot. I will Never go there again. The stories of this lab other clients told me were terrible.

My phlebotomist was wonderful! Her name was Wisdom. My wait was short, and she was very…read moreprofessional. A huge complaint I have is that the front door was filthy going in and leaving. That doesn't leave me with a very good impression of the cleanliness of the place.

Excellent experience today with knowledgeable, flexible front desk employee! Plus the tech passed…read moreon info of how to make an appt without going online!! Yay I am very thankful!

Talk about a ritzy office!…read more Of all of the 6 (six) Lake Medical Imaging offices in the central florida area...this office is by FAR the fanciest. This is the one that is located next to the Brownwood Hotel and also... just for reference... Wolfgang Puck restaurant. There is also a Starbucks in the very near perimeter. The ladies that work at Lake Medical Imaging (Brownwood location) where extremely attentive to my mother as they got her ready for her CT scan. For the first time ever ... I didn't mind "hanging out" in the office there while I waited for my mother to finish her CT Scan.

We got a bill for $1100+ after they had already been paid by Medicare and by our medical…read moresupplemental insurance. I'm the past they accepted benefits. I don't know what has changed but we were blindsided.

New patient run around, office manager Megan avoids solutions, sends out the wrong referrals and…read moredoesn't check coverages before setting services. Seen on a Monday for slight shoulder pain, and full range of motion but referred to pain management twice (not needed) referred to physical therapy (not covered) Dr. Garcia has zero sense of urgency, office is confused and rude. Out of work for 2-weeks so far, Dr. refuses to do his own assessment in-house created major delays in return to work

I am new to Florida and as a special needs person I needed a good doctor. Dr. García is fabulous…read more I highly recommend him. He's very attentive, smart, knowledgeable and has great bedside manners. As a first time patient, he took time to listen to my concerns and address all my medical needs. He has an in office social worker who was able to provide me with the proper resources I was seeking. His nurse and whole staff are top notch. I am so glad I was able to find such a great doctor who actually cares. Thank you Dr. García. You're the best! Lina Z.