I have to agree with Eric C.'s 2010 review. I have been seeing Dr. Malcolmson (Tisi) since late…read more2007, and I have had nothing but excellent care from her and her office staff. If you are looking for an M.D. that is knowledgeable, kind, truly concerned with your care and dedicated, then Dr. Michelle Malcolmson is the perfect choice. In fact she goes out of her way to stay on top of things. If I have a blood test, or something else has come back wrong, I either get an immediate phone call or an email via "My Health Online." Folks, I am not joking with that statement. I don't know how she does it, but one day I replied to her email and in less than 5 minutes I got a reply back, and this has occurred multiple times. In my case were most Doc's would throw their hands in the air, Dr. Malcolmson stays on it and solves the issue. She is truly the nicest Physician I have ever had. As to the reviews about knowledge? Those who made those reviews obviously don't get it. I have ton's of issues, and Dr. Malcolmson has never failed, nor even scratched her head. I have read some of these negative reviews, and everything that Jenni C. said back in 2009 was way off, and everything that Dr. Malcolmson did was right on. Now I am just reading the review from her view point, but I have worked in critical care for 25 years. Asking for ones family history is dead on, and just because there is no history that you know of for diabetes in your family obviously something in in Jenni's Grandmother's history put up a red flag. As to the pill, it is common knowledge that old instructions for the pill are not as accurate as we once thought, so a month is better. I think that I'd trust Dr. Malcolmson's advise over my non med school education any day. When I came to Dr. Malcolmson I did not know her from adam, but I was impressed straight away.

I wish I could provide a care review. My primary care doc retired. I waited a couple of months for…read morea new patient appointment with Dr Makcolmsen. Less than 2 weeks before my appointment it was cancelled. Her next one is two months out. No explanation for the cancellation and no guarantee it won't happen again.

I've been coming to Dr. Nickles' office for over a year. I've had a out 4 appointments and not…read moreonce have I actually had the pleasure of an audience with Dr. Nickles. Each time I make an appt., I get his physician's assistant, not "my" doctor. For my last physical, I asked if I could have my appt. with Dr. Nickles, not his physician assistant. Who should walk in? The PA. Also, the women who staff the front desk are not friendly. I hear great things about Dr. Nickles. It would be nice to meet him. The 2 stars are for his PA.

I think Dr. Nickles is one of the most knowledgeable internists in the East Bay. I've seen him for…read moreyears and I would recommend him to anyone. I've also seen his physician assistants and they are excellent as well. I have no problem seeing one of his physician assistants. When I do, there's often a consult with Dr. Nickles before I leave the visit.

Even though I was not accepted as a new patient, I have high respect for Dr, Denis Yun, who chose…read moreto serve only seniors 65 years and older who live in a retirement home. Great doctor!!

Dr. Yun is an excellent primary care physician internist. I am really glad that I found her. Easy…read more to make appointments, and gives time to patients in my experience.

This was my first in person visit to One Medical and WOW was I impressed. I just don't see where…read moreall the negative reviews are coming from. This office is beautiful and modern, and the staff were all a joy (really friendly, welcoming, and helpful). I had to go in for a COVID test appointment because I was traveling internationally back home to Canada. My provider was Angela and she was so sweet and friendly. The entire experience was great and I wouldnt hesitate to go back again. Free WiFi and masks too!

I'm really disappointed with One Medical at the Emeryville location. I was recently charged $60 for…read morea visit back in September 2024, an office visit and a flu shot, when the appointment was supposed to be my annual wellness exam, which is fully covered under my insurance. Turns out the provider miscoded the visit, and I was told they "can't change or correct it." That's incredibly frustrating, especially when the mistake wasn't mine. Because of this, I ended up canceling my membership which I've been paying $200/year for. The kicker? Right after I cancelled, I received an offer to renew my annual membership for $100. So they can offer a $100 discount, but they can't fix a $60 billing error? It makes no sense. It's disappointing to lose trust in a place I've been loyal to, but this whole situation felt avoidable. Unfortunately, they've lost my business over something they could have easily resolved. I'm still actively pleading my case and pushing for this to be fixed, because this was not an error on my part. It's been way more work than it should be for something so straightforward. If they fix this issue, I might reconsider the new membership offer, but at this point, I'm skeptical. This whole experience makes me question whether they value long-term patients at all.

Five days later-- just an update to let people know that this is a real issue for this office. I…read moream on hold again. This time for 15 minutes so far, and counting. I am trying to check on the status of the last call, where I left a message and have not heard anything back in several days. This is not a review of the doctor, but all access to her.

Dr. Gottlieb is the best personal physician I have ever had. She is very focused on me during…read morevisits and I never feel rushed. She does a wonderful job with following up on my questions and any referrals I need. She also sends me my test results to let me know how I'm doing. I really feel that she takes wonderful care of me and I am fortunate to have her as my doctor.

Easily one of the best doctors I have ever seen. She takes time and care with her patients (both…read moremy husband and myself), listens attentively, formulates a plan of action and really looks at the whole body holistically. She really is an amazing physician and I feel so lucky to have her as my primary.

Dr. Larsson is a wonderful physician. She's a great listener and a resourceful practitioner. I…read moreappreciate her more every time I see her. I am so happy that she is my doctor.

I've been seeing Dr Wedderburn for 7 years. she is super competent, warm and wonderful to work…read morewith. great doctor. Answers all questions carefully.

Dr. Wedderburn is an excellent physician! She is very attentive to my concerns and discusses her…read morerecommended treatments so that I can understand what to expect. Our visits are not rushed. The front desk staff are very courteous and professional. Nurse Rose is the best!!

Dr Levinsohn is great. She's warm and personable and knowledgeable. And she takes my concerns and…read morerequests seriously and really listens and gives useful and thoughtful feedback.

Taking one star off because a year ago when I asked for a GI recommendation she told me I didn't…read moreneed a colonoscopy until age 50. That may be the general guideline but I have a family history of colon cancer. The recommendation for colon cancer screenings for people with a family history is every 5 years unless something abnormal like polyps are present. I gave her a document of my medical history that I always bring to new doctors (first saw her in 2016) and I have a section on my family history. When my current PCP referred me to a GI for unexplained abdominal pain, my GI doc said I should be having colonoscopies every 5 years based on my family history. I stopped seeing her in September 2017 because I moved to Fremont and found a great doc at Sunnyvale's One Med location (though sometimes I go to Palo Alto because I work in Menlo Park). Overall I thought Susan was a caring doctor who listened to her patients but maybe needed to review my records more thoroughly before deciding when I needed a colonoscopy. I think she might have been inexperienced so maybe her recommendations will be more accurate as she becomes a seasoned doc.

Dr. Katy Young-Lee is a focused, professional, compassionate doctor. In addition, she's a great…read morecommunicator; answering your emails late at night. I'm not sure how she does it. I trust her instincts and her knowledge. And I'm extremely grateful that my insurance covered her move to Sutter. When you find a good doctor, you follow them... and she's it.

Dr Young-Lee has provided for my wife's and my care for almost 4 years now, and we both value her…read moreprofessional, thorough approach to our health care. She is an attentive listener and takes our own observations, concerns and preferences into account while managing our care. Katy is foundational to our continuing healthcare needs.