We had to utilize their services after my husband accidentally sliced his finger with a very sharp…read moreutility knife requiring stitches. The center luckily was not busy. We were greeted by an un-enthusiastic receptionist, but my husband always has a way of making people laugh, which he got her to. We filled out some paperwork and were called back fairly quickly. Waiting area was comfortable & clean. The treatment rooms were nice size and appeared orderly & clean. The technician that worked with us before the doctor came in was efficient and very personable. She helped alleviate some of the nerves. The doctor came in pretty quickly, examined my husband & confirmed he needed stitches. We were pleased with services and glad we avoided a hospital visit. The only reason I am not giving 5 stars because of the lack of discharge summary & instructions, nor an itemized bill. I asked for instructions because you can't remember everything they tell you. The "excuse" for not giving out paperwork was simply, "we haven't done that since COVID". THAT makes NO sense!!

The health care professionals are wonderful here. However,…read morethe woman who checked me in at the front desk was absolutely rude. There was one person being helped at one window when I arrived, so I stood a good distance back from the other open window, where a worker was sitting. She never bothered to look up. After the person at the other window left, the worker waved me up to the window. Still never made eye contact. I looked at her and said hello, she never looked up, and said nothing. I handed her my info. She gave it back, I said thank you. She said nothing. I went and sat down. She called me back up and asked me for some other info, which I handed her. She gave it back to me without saying a word. Then she said, " that's it." As I was leaving, I stopped by the checkout window. The person sitting there never looked up, but said, "I don't need anything from you." I said that the doctor said I needed a form. She said oh I'll get it and left the chair. She came back and handed it over still not looking at me. I told her to have a nice day and I think she mumbled something. I can't be sure.

It has been 15 days since my scan at Washington Radiology, Salisbury, MD and as of today, the scan…read morehas NOT been read or reviewed. This is delaying a diagnosis as well as treatment for the condition. I've never had such a problem with getting results back from a radiologist. I'm so disappointed that they have become so unreliable in a community with few options for this service.

I went here for the first time today and got a MRI. I was very nervous. That quickly went away when…read moreI was taken back. The two women that were responsible for my MRI were so sweet they really put all my worries to rest. I would definitely go here again!

I had to bring my daughter in during a vacation trip nearby because she wasn't feeling well. The…read moremedical staff were fantastic: they were sweet, patient, gentle, and very thorough. They also reliably followed-up with the result of tests done. The registration by phone was also simple enough. The one part that was fine but maybe not 100% was the initial reception. For one, not long before we got there, I called ahead and was told the wait time was at least 40 minutes. I get there 20 minutes later and the waiting room is completely empty, which is a good thing but I don't know why they made it seem like they were busy. I parked right in front at a designated spot and text the number on the sign. I completed the registration by phone. But when I went inside I got a cold reception. I said we were there for my daughter's appointment and then got softly reprimanded for having checked into the wrong Atracare location. Except I followed the instructions right on the sign at the designated parking space, so if that went to another location that's Atracare's doing. It's never ideal when you're walking in with a sick kiddo and getting a cold, scoldy reception. Fortunately things picked up from there. I'm not local to any Atracare but I would go back if I needed medical care in the area. I was really happy with the medical staff, the electronic registration procedures, the wait time, and the cleanliness of the clinical area.

Atracare in Ocean View, DE on Rt 26 1st visit with Lenai Austin DNP was very though, diagnostic,…read moreexplained everything and answered all our questions without hesitation. Lenai was extremely knowledgeable and sincerely cared about our wellbeing! The Type of Care given by Lenai and the staff was above and beyond our expectations! A1C test was given with immediate results New prescriptions were electronically sent to our provider We are excited to have found Lenai and Atracare in Ocean View Make an appointment if you are looking for a new PCP, you will be glad you did!

3/18/25, had a appointment, I must give AZAR/FILIPOV M.D., P.A. their prompts. Excellent…read moreenvironment, spacious, very clean, very Professional Staff, and the Technician ( Jennifer Giles, O. D. ) that screened me today 'was not only eye examiner' She was a teacher--explaining everything in simple terms --so it could be understood! ( Thank You ). Job well done Azar Eye

I checked in on line and mind you I had never been there before . I was greeted by the receptionist…read morenicely who asked for my insurance and ID . I was way early but Dr Deckard saw me right away . He was very professional and considerate . This is not a Managed Office by a large group but a private practice . I knew up front before I got there what my bill was ! I will be back as long as they will have me . Thank you Dr Deckard . I hope I spelled your name right n.

I went for my 8:15am appointment. I arrived at 8:15am. The receptionist said I needed to sign in. I…read moresaid I did on my phone. She said it was not complete. And that I needed to complete on the tablet. I did and then she said, you are late and needed to reschedule. I begged to let me be seen. She replied I must reschedule you! I said this is unacceptable and I will report you to the better business bureau. Never again will I ever go to them again!!! I will report to the bureau of investigation. Janice Aldridge

After a failed attempt with another orthopedic physical therapy provider I switched to POA in Ocean…read morePines and can't be happier with the results. The front desk is professional and efficient. The physical therapist is very professional and her careful program of therapy for me has greatly improved my situation in a little over 4 weeks of PT. The treatment room is spacious, clean and can handle multiple patients at one time without one feeling crowded during treatment.

Care was not great. Felt very impersonal and my pain was never resolved. Even when I told them this…read moreisn't working they continued with the same measures. It was a complete waste of money.