I had to bring my daughter in during a vacation trip nearby because she wasn't feeling well. The…read moremedical staff were fantastic: they were sweet, patient, gentle, and very thorough. They also reliably followed-up with the result of tests done. The registration by phone was also simple enough. The one part that was fine but maybe not 100% was the initial reception. For one, not long before we got there, I called ahead and was told the wait time was at least 40 minutes. I get there 20 minutes later and the waiting room is completely empty, which is a good thing but I don't know why they made it seem like they were busy. I parked right in front at a designated spot and text the number on the sign. I completed the registration by phone. But when I went inside I got a cold reception. I said we were there for my daughter's appointment and then got softly reprimanded for having checked into the wrong Atracare location. Except I followed the instructions right on the sign at the designated parking space, so if that went to another location that's Atracare's doing. It's never ideal when you're walking in with a sick kiddo and getting a cold, scoldy reception. Fortunately things picked up from there. I'm not local to any Atracare but I would go back if I needed medical care in the area. I was really happy with the medical staff, the electronic registration procedures, the wait time, and the cleanliness of the clinical area.

Atracare in Ocean View, DE on Rt 26 1st visit with Lenai Austin DNP was very though, diagnostic,…read moreexplained everything and answered all our questions without hesitation. Lenai was extremely knowledgeable and sincerely cared about our wellbeing! The Type of Care given by Lenai and the staff was above and beyond our expectations! A1C test was given with immediate results New prescriptions were electronically sent to our provider We are excited to have found Lenai and Atracare in Ocean View Make an appointment if you are looking for a new PCP, you will be glad you did!

Staff was very professional and kind. Diagnosed my husband with pneumonia after questioning and…read moreX-Ray. Ordered antibiotics and kindly answered our questions. Would highly recommend. August 2026

Waited over 2 hours and there was 2 people ahead of me! Doc not very friendly and of course wrote a…read morescript for antibiotics I didn't need. Not filling the prescription and never going there again. Front desk girl was nice, big deal.

Brought my 80-year-old mother-in-law to the 424 Savannah Rd. location. They have one entrance for…read moreinfusion patients. My mother-in-law cannot do steps. For a rheumatology office they need to do better.

Dr Aponte is the best doctor ever. She saved my husband life ,by sending him the best heart dr…read more Saved my life by sending me back to the er had a ruptured gallbladder. Takes good care of my son who has Scleroderma. We love her

We highly recommend this urgent care! We visited twice today. My daughter with infected finger, and…read morethen my granddaughter fell off her scooter. They are quick, and very professional, and located a few minutes from Treasure Beach, in Selbyville. Great urgent care!! Thank you for your great service!!

I had a appt today with Lindsey i went in for dizziness. She told me I did not have ear…read moreinfections. I was told to the emergency room for a cst scan bloodwork and ekg. And bloodwork. Just to find out everything wss fine. I had 2 bulging ear infections

I really liked Dr. Albanese. I went in with extremely bad chest congestion. Dr. Albanese after…read morethoroughly understanding all of my symptoms and my co-morbidities she ordered a chest X-ray to determine if I had pneumonia. She provided me with prescriptions to help my symptoms. I highly recommend Dr. Albanese.

Today was my first visit at Atracare and I was very pleased with the entire process. Scheduling a…read morewalk in appointment was painless. The receptionists were polite & kind. I came in for a sick visit on a Sunday and the NP, Brittany, I saw was knowledgeable and took the time to go over any concerns and was generally very pleasant. I would absolutely go back to Atracare and recommend them :)

My expierence with Atracare although brief was long enough to realize they weren't for me. A lack…read moreof privacy at check in. It's crowded at the entrance door and people can easily see your information and the two people at the front desk are preoccupied and barely look up while you're trying to figure out their electronic check in . Many of their elderly patients I'm certain have difficulty with this method of checking in. There is no medical staff that greets you other than the MD himself who performs all the pre appointment checks( BP weight etc) normally done by a nurse or assistant This actually limits the actual time spent discussing your real issues or the reason for your visit,They suggest that it gives them more time with the patient but it does not.They could spend more time doing what the patient is there for by having these things done in advance of there coming in. Bedside manner is lacking as well as thoroughness and timeliness. When having difficulty with a prescription it took 4 days for them to respond, the second time I needed a prescription after two days of not hearing from my pharmacy I called to find out that it had not been submitted but sitting on the MDs desk to review when it was he who suggested the prescription. Now a days I personally do not have enough time left in my life to wait for these people to get a handle on things. I'm certain they will work it out I just don't have the time or patience to wait

We had a very positive experience overall with Bayhealth Emergency Room. The staff--from…read moreregistration to the nurses and doctor--were friendly, professional, and attentive during our visit for an allergic reaction. We truly appreciated the level of care and compassion shown. However, there was an issue afterward that needs improvement. When we went to CVS to pick up the prescribed medication, it wasn't there. After looking into it, we found the prescription had been mistakenly sent to Express Scripts (my long-term mail-order pharmacy) instead of the local CVS. Mistakes happen, and that part was understandable. The frustrating part was the process to fix it. When I called Bayhealth, I was told the correction had to be reviewed by a doctor, even though the prescription had already been approved--just sent to the wrong place. We were sitting in CVS waiting for the medication, running on very little sleep due to our daughter's condition, which made the delay even more difficult. We waited for about 45 minutes with no resolution. When I called back, I was told the doctor was with another serious patient and we would have to wait longer. The concern is not the mistake itself, but the lack of an efficient process to quickly correct something like this. Situations like this directly impact the patient, especially when medication is needed promptly. There should be a faster, more streamlined way to resend a prescription to the correct pharmacy without unnecessary delays. Again, the care we received in person was excellent--but improving this process would make a big difference in the overall patient experience.

The imaging center is very clean. The staff are all friendly and professional. I have never waited…read moremore than 15-20 minutes even when it is crowded. Keep up the good work.

Beebe no longer takes appointments for urgent care or lab work. Go in and sit sometimes for hours…read more Beebe continues to deteriorate healthcare services in slower lower Delaware.