For 20 years West OC Injury and Illness has taken great care of me and my family. The staff is…read moreawesome, especially Cynthia Randolph and Dr. Crisanti!

no handwashing whastsoever by the initial me assistant. no gloves no anything and I had three…read moredifferent swabs in my mouth. I later told someone they just said that it is not something they have to do just something that they started doing after Covid. I was hoping for a phone call back again after they promised they would tell me what happened. I didn't exactly want someone to get in trouble. It's just that I wanted some sort of communication that that wouldn't happen again. I've waited about three weeks before I posted this. On a good note. I do always like the doctors and the second medical assistant was great. The first one was very nice, but I was just shocked. There was no handwashing no hand sanitizing no nothing and her hands were all in my mouth for swapping. I was honestly too shocked I think and sick to really even say anything at that time.

I've been going to therapy at the BB location for many sessions. I have found each of the…read moretherapists to be very well trained and caring in working with all levels of patients issues. From my own perspective, I have found that if I repeat the exercises that they prescribe when we are in a session, I get much more effective results long-term. All of the therapist are well trained, and interested in making the most impact for each and every patient who visit the site. I have worked with at least four of the therapist and each one is pleasant, caring, and quite knowledgeable on how to help each patient get the maximum value out of each session. There is no doubt that you need to repeat these exercises at home continuously in order to get the maximum benefit from the entire therapy session, I would recommend the Bebee therapy location in Millville has one of the top therapy places to go for injuries.

Very clean facility. Courteous staff. Prompt service. Had stitches removed and they made it a…read morepleasent experience because I was apprehensive. Thanks BeeBe!!!!!!!

I went here for the first time today and got a MRI. I was very nervous. That quickly went away when…read moreI was taken back. The two women that were responsible for my MRI were so sweet they really put all my worries to rest. I would definitely go here again!

It has been 15 days since my scan at Washington Radiology, Salisbury, MD and as of today, the scan…read morehas NOT been read or reviewed. This is delaying a diagnosis as well as treatment for the condition. I've never had such a problem with getting results back from a radiologist. I'm so disappointed that they have become so unreliable in a community with few options for this service.

I am normally DR Vel Natesan patient but just recently had surgery and saw Dr Rajkumar Raja. The…read moreafter surgery with him was an excellent visit and I would consider him to be an asset to the practice. Very knowledgeable and enjoyed my visit with him. Visit took place on 10/03/2025

I think medical service is very good. Excellent staffing, superior customer service, clean things…read moreare completed in a timely fashion. Job well done! Lawrence Tawiah, is great personal family care physician. This entire staff is awesome.

Ok, so I recently moved back to MD from NYC where I had been seeing a great chiropractor for a…read morewhile. I started looking for a new one down here because my symptoms had come back. I should have gone right to Optimal Health-- most people I know in the area whose opinion I trust on the matter go to Dr Jeff or Dr Sarah... but since they didn't take my insurance... I decided to find another doctor. I was sad... because I had heard great things about Optimal, but I didn't want to not use insurance and have to pay a ton of money out of pocket. :-/ So I found a doctor in the Ocean Pines/Berlin area (not Optimal Health) and went to them for about 2 weeks. 6 visits. I swear it was the most drawn out process EVER. The first visit was just talking about it. Then I got xrays and then came back, they assessed the xrays (for a whole different appointment...) told me what I already told them was the problem when I was in NYC and then for 2 more visits did nothing but putting a vibrating pad on my neck and hip and then some weird ultrasound technology. I cannot believe they charged me for 2 full visits where the doctor barely did anything to me AT ALL.... I even asked after the second visit for a manual neck or hip adjustment (which is what I was used to in NYC) and they actually said "No, that's not how I do things"...... I am 31...not 95. I don't need to get prepped for weeks for an adjustment. Finally they started using a machine to adjust which I did not find effective at all (despite their LITERALLY 30 minute lesson on how the machine worked...basically I paid them to talk about their machine for 30 minutes that session...) I was steaming! I wanted to leave but I already paid for the session. Boy did this chiropractor like hearing themselves talk.......... ANYWAY, after I left there that day, I drove to **Optimal Health Chiropractic**. I mean literally from their office to Optimal on my way home. I was seriously considering just forking over whatever it cost to actually get a legit adjustment. As I already knew, they didn't accept my insurance. When I came in to explain what was going on, Dr. Sarah and the office manager were there listening. Dr. Sarah was very helpful in helping me understand the difference at their place...and they even explained that if I came on as a cash patient it would actually be cheaper than me going through my insurance as out of network. I was surprised.... and as it turns out, paying straight cash (not dealing with insurance at all) an appointment here with Dr Jeff is only $5 more than my copay the other chiropractor (which was $35). I was shocked. Well... let's do that. I had my appointment today (all of this took place yesterday!) in the morning. I was impressed with how fast they got me in. Dr. Jeff did a full review of my written information and did some tests about my range of motion, asked me lots of questions about what hurt and when...very thorough. And then....wait for it.....WE STARTED RIGHT AWAY. Like that minute... because he was able to figure out what was wrong with me, which xrays in NYC and from the other chiropractor confirmed, without even using xrays. He literally figured it out in 10 minutes with a little pushing/pressing and examining of my neck, lower back and hips. Like a damn miracle worker. We went into another room and he immediately got to work and did some neck/hip/back adjusting. And just like that, in 30 minutes.... he did what the other chiropractor didn't do in 6 visits. SIX. SIX VISITS. What a huge waste of money going anywhere else was for me. Tomorrow I am breaking up with my old chiropractor.... Dr. Jeff is my new guy.

Dr. Sarah is amazing! Called in this morning with killer pain and I was so pleased to schedule a…read more10am appointment. The receptionist was extremely friendly, she seemed to understand the desperate need when someone is in pain. Dr. Sarah was also mega compassionate, explained everything in detail and went above and beyond to assist me with my pain relief. I am a patient for life! I know it can be frightening when you visit a new chiropractor but if you are in search look no further! You won't be disappointed.

Dr Pillai is very thorough and explains her care and treatment very clearly. Her support staff is…read moreextremely knowledgeable and very friendly. I highly recommend this doctor and her practice!

I was very fortunate to have Dr. Gila Pillai as my trauma surgeon after a femur-neck fracture while…read moreon vacation in Rehobeth Beach. Her surgical skills were outstanding--she was able to perform an internal fixation rather than a hip replacement, which thrilled me. My recovery so far has been smooth, and I'm incredibly grateful for her expertise. Although I only met Dr. Pillai briefly in the hospital, her office has been excellent with follow-up and responsiveness through the patient portal, which I truly appreciate. I do feel Dr. Pillai could have spent more time answering my questions in person, but it is more important that she has excellent surgical skills. A special thank you to Morgan, who has been a wonderful and caring representative for Dr. Pillai's team. Overall, I highly recommend Dr. Pillai for her surgical excellence and the support of her outstanding office staff.

Coastal Care Physical Therapy stands out from the competition! You will enjoy a calming,…read morecomfortable and professional experience. The therapist's have the ability to listen and adapt to your needs, with personalized one on one sessions. Their massage techniques can only be described as "the best ever". The front desk is very friendly and accommodating! You'll definitely receive improvement in your physical and emotional well-being!! Gail Trout

Outstanding service and care. Excellent communication with regards to appointments in home and…read moreprofessionalism rarely seen theses days. I received outstanding PT and support after a full knee replacement. Highly recommend.

Friendly and professional from the front desk to the physical therapists. Very pleased with the…read morecare I received there.