Dennis came out to service our generator twice for the same issue. The issue was not resolved and when we contacted him to come out a third time to remedy the issue and stand behind his work, he gave us the run around on the phone (i.e., "text me" and then never once responded to texts, wouldn't consistently answer the phone, and wouldn't ever schedule anything saying to either text him or call back tomorrow as he didn't have his schedule in front of him). After reaching out to him for a week and getting the run around, he said he wouldn't even have time for 3-4 weeks as we are located a bit further away and he couldn't afford to travel that far. Even at this point he wouldn't actually schedule anything and is no longer responding to communication attempts. Would NOT recommend. read more