I was transferred to this company through JC Penney design center whom I have used in 3 previous…read morehomes. I have NEVER been so frustrated, disappointed, inconvenienced and disgusted with the lack of communication, trust, customer support, communication or workmanship that this company (Custom Decorators: 8100 SW Nyberg St, Tualatin, OR 97062) has put us through. I am contacting my credit card company to see if there is anything I may do to recoup any money but fear that the time delay tactics they have used may have effectively screwed my chances. DO NOT call JC PENNEY for custom window design services or CUSTOM DECORATORS out of Tualatin, Oregon...I have been fighting with them since May 16, 2025 when I paid the invoice in full (today is September 21, 2025) and the drapery order has still not been completed satisfactorily.

This company is a complete joke and a scam. I bought blinds with installation, but when the…read moreinstaller showed up, he flat-out refused to do the job because the windows were "too high." Seriously? Isn't that something they should check before selling me the service? What followed was two months of pure hell--over 20 calls, dozens of texts, and hours wasted in chats with a completely useless sales rep who lied repeatedly, promising to fix the issue but did absolutely nothing. It was just excuse after excuse while they held onto my money. When I finally had enough and demanded a refund, their so-called "manager"--a coward who refused to take any responsibility--flat-out refused to return my money, despite the fact that they failed to fulfill their contract. Only when I got Home Depot involved did these scam artists finally cave and issue the refund--because they had no choice. This company is a disgrace. They are dishonest, incompetent, and a nightmare to deal with. Avoid them like the plague unless you want to be ripped off!

Bringing in Fox and Fern to help with our basement model was the smartest thing I did when…read moreremodeling our basement. They took a nightmare of a situation and went above and beyond to make it a dream. From the very beginning, Megan and Rachel took on the project with confidence, humor, and professionalism. While Megan and Rachel are wizards at design and listening to client's personal styles, it is important to note that their services go beyond simple aesthetics. They were incredibly involved with the physical design of the space, which included frequent communication with our construction company and subcontractors, ensuring that everything was accomplished according to the plan. This included but was not limited to: designing lighting plans; meticulously designing and measuring cabinetry, and then working with the cabinet maker and subs to ensure a correct fit; swooping in to fix address all the issues, from fixture placements to counter heights to wall lengths. Their attention to detail along the way was truly astounding and their knowledge of home workmanship is unmatched. There was never a problem they couldn't fix or an issue that they couldn't untangle. I know without a doubt that our project would not be as amazing as it is without them. Fox and Fern is an amazing team and I cannot wait until I have another project so I can work with them again. They are the absolute best and would highly recommend their services.

From the owner: At Fox & Fern Interiors we enjoy working with a variety of design styles. From historic traditional…read morehomes to mid-century modern, we will work closely with you to bring your personality into your home. We offer various interior design service options to accommodate your home remodel or home refresh goals, as well as commercial design.

We recently moved from out of state and needed help making our home feel like home. During a trip…read moreout here before the move, Jennifer met with us and we were able to quickly choose paint colors for each room. The process was so painless resulting in rich, warm and inviting wall colors. Jennifer also drew up a plan to create an office space for me. It's so special, like my private clubhouse. Plus, she's creating a warm and unique living area for us by using some of our old furniture and adding new furniture, carpet, and window coverings. Jennifer has a positive attitude that's contagious. Communication is timely. I love her honesty. She has a talent for blending items that were my grandmother's with more contemporary pieces and visa versa by finding antiques that add style and warmth to new purchases. To be honest, I was a little overwhelmed with the thought of creating a home that reflected our tastes without taking years to do it. I wanted Jennifer to kick me out of my rut with fresh ideas yet help create a home that still felt like "me". The result is beautiful. Thanks to Jennifer, my home feels like it's my vision, not someone else's. Our next project: Jennifer will create an office/engineering lab space for my husband. I know it will be both practical and an appealing place to live/work.

I have had the pleasure of working with Jennifer on two projects at my home. The first project was…read morean outdoor patio area that was lacking panache. I did not have a clear design concept in mind when I hired Jennifer to help me. At the start of the project, Jennifer walked the area with me, inquired about my preferred color palette and asked about the budget. Once she had those facts, she quickly pulled together 3 different concepts that leveraged my existing furniture. I was amazed that Jennifer could take the limited information I gave her and turn it into a fabulous concept. Once we agreed on the new pieces, she handled the ordering, delivery and installation like a professional. From start to finish the project was perfect. Jennifer was also instrumental in a redesign of my guest bedroom. Jennifer met with me, toured the room, took measurements and established my budget. She carefully incorporated pieces that I owned and loved and amped up the design with carefully selected linens, furniture and finishing touches. She turned a room that I liked into a room that I love.

FIVE STAR EXPERIENCE…read more What an absolute honor it has been to work with Allison Smith Design again. A few months ago, we purchased a vacation home in Scottsdale, AZ. We knew exactly who we would trust to remodel and transform our dated 1980's home into a modern & inviting sanctuary with an artisan feel. Part of the creative process was sharing my inspiration boards with Allison which allowed her to create a space that reflects and embodies our personality and taste. The architectural revisions she made in the kitchen really opened up the space and provided the open concept we were looking for. Her ability to solve problems when issues arose was quick, effective and intuitive. We absolutely love all the materials, colors, textures and finishes that Allison chose. The combination of the neutral travertine floors against the rich grey cabinets is stunning. The stark white walls allow the dark beams in the ceiling to be the star player. Her attention to detail throughout the home from the paint colors, lighting, window treatments, plumbing fixtures down to the hardware, every detail was meticulously selected to achieve a cohesive, stimulating and inviting space. Allison reinvigorated our home with all new furniture. The combination of supple leathers, textured fabrics, rich woods and unique statement pieces that really give the home an artisan flair. It's not just inside that counts, she also brought life to our outdoor space by creating a serene oasis for us to escape and relax. Allison and her team are incredibly responsive, truly talented, friendly and dedicated to giving their clients not only a beautiful home but a wonderful experience while creating it. I highly recommend Allison Smith Design.

I hired Allison as my interior designer for my new home and am absolutly thrilled with the results…read more She was very professional, creative, and attentive to my needs and preferences. She listened to my ideas and gave me great feedback as well as worked within my budget. She and her team were able to coordinate with our builder and even came up with some changes to the plans that worked even better. Allsion has a great sense of style and color. She managed to turn our home into a cozy and elegant space that reflected the style I requested. She chose the furniture, accessories, appliances, lighting, rugs, knobs, bathroom accessories and other items that matched the theme and mood I wanted. She also added some personal touches, such as a framed print I loved and photos of my husband and me. I would highly recommend Allison to anyone looking for an interior designer. She is talented, reliable, and easy to work and did I mention a dynamite personality. She has a portfolio of her previous work on her website, where you can also find her contact information. She is truly a gem and my husband and I are so thankful we found her!!

I can't say enough good things about Molly -- she's absolutely fantastic! She truly cares about her…read moreclients and takes the time to get to know both you and your space. I'm very particular, and it was hard to find someone who could help me make my space feel like me. I knew what I wanted but didn't know how to bring it all together. Molly listened carefully, worked with my vision, and brought it beautifully to life. Her intuition, warmth, and gentleness were exactly what I needed. Thanks to her, my home and office have been completely transformed into cozy, comfortable spaces that finally feel like my own. I'll be using her for all of my future interior design needs and highly recommend her to anyone looking to transform their space and make it their own.

Molly was an absolute dream to work with. having to work remotely thru texts FaceTimes & emails-I…read morewas a little nervous. but we now have our beautiful custom couch and perfect ottoman here in our new home and we couldnt be happier! already looking forward to working with her again soon on our next project!

Suzanne has done several remodeling and design projects for us including a kitchen makeover,…read morefurniture and color selections for our home, window treatments, carpet selection, and new flooring. In all projects she has listened to what we want and delivered above expectations, very thorough and complete.

From the owner: At LakeShore Design we specialize in one thing-you! It is all about you and taking your sense of…read morestyle and turning it into everything you dreamed your house could be. Our goal is to give you a haven to come home to at the end of a busy day. A place that is uniquely you. Trends are fun, but they come and go quickly and they may not reflect who you are. At LakeShore Design we take what you like and make it truly gorgeous and do it in a way that lasts for years to come.

Terrible woman. Values as human been are minimum. Don't contract with her. Her designs are meh and…read morehas a terrible vibe.

Angela Todd has earned a national reputation as a preeminent design professional. She is…read moreuniversally respected in the design industry. More importantly, Angela is a kind, caring and uber talented individual.

The service is just amazing. They were all very helpful!!! I appreciate the immediate and…read morethoughtful experience.

My daughter talked to Marilou at the Tualatin store and she mentioned that I wanted a chair that…read morecould swivel.Marilou informed her that they could retro fit the recliner I have with a swivel base. I called and talked to her and before I knew it, they were here installing the new base. We noticed that the chair was making a weird sound. I called and within 15 minutes, they sent technicians out and fixed it right on the spot. Now it is like I have a brand new recliner. I am so impressed with the quality and speed of their service. You barely mention what you need and it's there. Marilou is so friendly and knowledgeable and easy to work. The sevice team is prompt and speedy, I couldn't have imagined better service. Thank you all!

Wow! I have been working with Julia and little by little since I bought my very first house about 6…read moremonths ago. She has been extremely patient with my decision making - always finding options that I feel comfortable with. (It's scary when you are a first time buyer- and realize how much it really is to furnish a home). We started off having a bunch of pre calls- where she got the vibe of me and my girlfriend's taste. And let me tell you .... It's not an easy feat when my style is PNW/ midcentury modern and my gf is English country side/ northeast . But we are SOOOOOOO happy. She sent us a doc of exactly what we were looking for- and even did it in phases. Little by little .... Am I right ? My favorite part- she always helps schedule and makes the delivery process up so smooth, I never have to worry about it. She is so responsive and on it. Thank you so much Julia- for making this semi - stressful task .... Fun!

From the owner: Whether you need help bringing your own vision to life, or you have no idea where to start, Little…read moreby Little provides design services to fit your needs including: - 1x1 consultations - inspo boards, design directions, and Pinterest boards - programming and space planning - CAD renderings, demo plans, new construction plan, electrical plans, updated floor plans, and elevations - selection of architectural finishes, fixtures and equipment - selection and purchasing of furnishings, decor and art - design of custom casework, millwork and furnishings - collaboration with architects, engineers and builders - complete interior construction drawing and specification packages

Contract work was sup-par. Still have eye sores and damages our my home and property. Many things…read morehad to be pulled off and re-completed. Owner contractor (James) screamed in my face when asking questions. Was fed up in the end and couldn't get them out of my house fast enough. Had to re-finish and repair many things once done. Many promises were not fulfilled. I will never use again or recommend to anyone. We did like architecture design and interior decoration help. But contractors help left us soured.

I ordered a vase from Vanillawood's online store as my first purchase from this company. The whole…read moreexperience start-to-finish was very pleasant with great customer service! Right after ordering, I received a personal email from Jenny, letting me know the item was going to be delayed a bit and she wanted to keep me in the loop. I received a few more emails from Jenny along the way keeping me updated on my order status. I really appreciated the wonderful customer service, it's hard to find these days, and my vase is beautiful! I will be a returning customer! :)