If you're thinking about going to Oral & Facial Associates, I strongly recommend you take a minute…read moreand read this, because my experience with their practice administrator, Christy Loudermill, was one of the most frustrating and unprofessional encounters I've ever had in a medical setting. I went into this office with a confirmed price -- written, verified, and repeated back to me. I did everything right on my end so there would be no surprises. Unfortunately, the surprise came anyway, and it came in the form of a completely different, significantly higher bill. When I reached out for clarification, Christy Loudermill, who I was told was the "billing manager" (which already confused me, considering her title is practice administrator), handled the situation in a way that was honestly shocking to me. Her response came off cold, dismissive, and completely uninterested in the fact that their mistake had real consequences for me. Instead of taking ownership or offering real help, the explanation was basically a quick brush-off labeled as "human error," as if that magically excused everything. What made it worse was the tone -- like I was the inconvenience for asking why I was suddenly expected to pay far more than what Christy herself had confirmed. There was no sense of accountability, no recognition of the office's own miscommunication, and absolutely zero acknowledgment of the impact this caused. The entire situation left me feeling like accuracy and transparency simply weren't priorities for her. And the fact that someone in the office even referred to her as the "billing manager" just added to the mess. When the people working there can't even get titles straight, it says a lot about how disorganized things are behind the scenes. My opinion? If this is how the practice administrator handles problems -- with confusion, deflection, and an attitude that the patient should just swallow the difference -- then the rest of the office is likely following the same example. This review is based entirely on my experience, but I feel strongly enough about it to warn others. You deserve a medical office that honors its own quotes, communicates clearly, and treats patients with respect -- especially when the mistake is on their end. I won't be returning. And I hope this helps someone else avoid the headache, the runaround, and the dismissiveness I dealt with from Christy Loudermill at Oral & Facial Associates

I flew in from New York to have my wisdom teeth out by Dr. Barber and it was well worth it. I had…read moremany concerns about nerve damage but he was very well-versed and did extensive imaging prior to my surgery to ensure that there was slim to no chance of nerve damage. Was great answering all my questions (many) before the procedure and remained friendly and patient. A few hours later I was worried about excessive bleeding and his office gladly invited me to come back in for a check up immediately, although I was probably just being paranoid. He even called after the surgery to check in on my recovery. Thanks so much, Dr. Barber! In addition, I just received the bill and the pricing was more than affordable compared to many oral surgeons who over charge for simple wisdom teeth procedures. The staff was also very easy to work with. This office definitely acts with integrity and prioritizes quality of care over financial benefit! Kudos to you guys.

I'm so pleased to have found a dentist I truly trust & is so kind, funny, and so personal. He makes…read moreyou feel comfortable & not anxious. He's done wonders for my teeth. His staff is also great,. Would not go anywhere else!!

Awesome staff! Dr Mike is genuine, friendly, professional and does incredible work. My family has…read morebeen in his care for 17 years and wouldn't go anywhere else.

Best Dentist Ever! Dr. John Cope is an amazing dentist,…read morealong with his assistant Joanne. I had a serious fear of going to the dentist, but Joanne put me at ease and the work Dr. John did was not only incredible but it was pain free. All procedures are explained in detail, you are walked through each step. Joanne went above and beyond, I mattered...any concerns were important to them and there goal was to see me smile again. The entire office staff is friendly and welcoming. Without them I couldn't smile, my transplant medication had destroyed me teeth and because of them I am not only happy, but can actually smile to show my happiness! Highly recommend

From the owner: Drs. Susan Paul Cope, John Cope and Lindy Cope have more than 65 years of combined experience…read moreproviding the highest quality dental care to patients of all ages and life stages. From young children to adults, we've dedicated our dental practice to providing exceptional, comfortable care to our patients in a friendly and relaxing environment.

If you have a need for oral surgery, and you probably would only know this if you visited an oral…read moresurgeon for a consultation, then I cannot recommend Dr. Oakley enough. I had a fairly involved procedure done near the end of 2024, removing a cyst from my jaw (hey, too much HIPAA!) and Dr. Oakley was extraordinarily thorough with the process. I have been back for follow-ups several times, getting X-rays and consultation with Dr. Oakley. He is always thorough, explains everything at my level, and is available for me to contact him should I have any issues. Absolutely top-shelf doc! His staff is friendly and helps to accommodate your schedule, they take most insurance, and they work with you during the entire process. While I hope that you don't have to have an oral surgery procedure, just know that if you do, this is one of the best places you can go in the Kansas City area.

If one star even. My girlfriend had THE WORST experience getting wisdom teeth taken out. First they…read moredidn't have the proper equipment on site for original procedure, making her wait an extra hour under anesthesia. Then on her follow up the next day we were informed that they hit an artery on the initial surgery and they are having trouble stopping the bleeding. I was told the doctors friend had something like this happen to him so they are calling around for a solution as we are 2+ hours into the follow up visit. All the while I am not allowed to be back in the room at all for either procedure to talk to doctors or my girlfriend. I would never recommend anyone use this doctor or staff for any procedures.

best dental cleaning i have ever had. got a quote for veneers (8 on top, 8 on bottom) and it seemed…read moreto be pretty expensive (~40k) but it may just be that they are the best in the area.

I had implantation at Gordon Dentistry. It went reasonably okay. But my bite is way off. I made an…read moreappointment and showed up on time. No one came out. No receptionist was there, nor dental assistant (S). I don't recommend this place.