We first met with Mindy, who was amazing and made us feel very welcome. She was funny and…read moreinteracted with my daughter the whole time making her comfortable. Dr. Toombs came in and spent quality time asking questions and giving advice with no pressure. Everyone was extremely friendly and I appreciated the open doors everywhere. My daughter loved it! Friendly staff! Highly recommend!

We have had a great experience with Dr. Toombs and his team for my daughter's braces. They are so…read moreflexible, easy to schedule with, and generally just make you feel really welcome and well-cared for anytime you come in. Highly recommend!

Dr. Oliver has completed orthodontic work on all four of our children and has done a fantastic job…read more We couldn't be happier, which is why we kept going back! I even had her replace a retainer for myself so that the work I had done years ago by someone else wouldn't need to be redone. Her staff was always very professional and even fun for the kids. Easy 5 stars in my book!

I was a new patient in November and when scheduling my appointment I told them that I had already…read morehad x-rays taken in June 2023 so would not be eligible for them for my first appointment. I was told by the scheduler that I would not need to get them from my prior dental provider and if any were done, I wouldn't be responsible. This was misleading as that is not the case. It seemed to me that they wanted the more expensive x-rays to sell me Invisalign. I was charged and paid but I didn't realize what I was being charged with in January when I went in for a filling. I have been trying to get this resolved with them ever since and the communication with them is horrible! They tell me they will call me back but after multiple calls and them telling me that they will call me back, I am still waiting for resolution. Frustrated with the service and lack of transparency.

Obviously our experience does not seem to be the norm, but it was horrific nonetheless…read more My husband made an appointment for tooth pain. His appointment was rescheduled the first time because they said they wanted to have time to do a "full evaluation." Okay fine. Made a new appointment. At that point they take a look at his mouth and after five minutes say well it's definitely your wisdom teeth causing this pain. They all need to come out, we can do it as soon as tomorrow. Okay....at this point we should have trusted our guts and gotten a second opinion. They didn't even do a "full evaluation." But my husband was in so much pain, we booked an appointment to have all his wisdom teeth removed. During that appointment they did little to nothing to control his pain, but we were hopeful he would soon feel better. A week after he had his teeth pulled the excruciating pain was back - they offer "emergency services" so we called back after hours, but never received a call back. Okay...finally they get him in and tell him, oh no the real problem is you need a root canal, but sorry you used your allotment of insurance for dental services on the wisdom teeth extraction so it will be $1000 out of pocket. Obviously we won't be having these individuals perform any additional dental services, as they appeared to have committed malpractice in our case. Just a fair warning to those who may be looking for dental care that goes above and beyond a normal cleaning.

This orthodontic business is a mill. They churn patients through and give poor care. I had to…read moreenlist my dentist in advising the orthodontist because the orthodontist was unable to adequately treat my children independently. The orthodontist we initially chose left the group right as we began treatment. The orthodontist we ended up with left before their treatment ended. Now they have changed their retainer policy. There is always some new issue with them. I completely regret using this group. I will be recommending to all the parents I know to avoid using them.

Absolutely the best!!! The best care, the best doctors, the best staff. I did invisaline with Fry…read moreand have been very pleased, especially with follow-up visits for retainers. Dr Don is great!!!

Being new to Prairie Village I received a coupon in the mail for $100 off for services, so I gave…read morethis office try. I went in to have my teeth cleaned. My hygienist's name was Diane, and without a doubt she is the best of the best. When I left they gave me another coupon and I ask if I could use it for my husband? They told me yes. My husband came in and had his teeth cleaned, but then was told they would not apply the coupon since it's one per family not per patient. I have no problem with this policy if I had been told different from the beginning. The office manager was so rude and so abrasive that I would have no desire to ever return to the office even though without a doubt Diane is the best hygienist ever. I can't speak to the quality of the dentist since all they did was examine my teeth during the cleaning.

I have been going to Dr. Smith for about 2 years now. The staff is amazing! They know all of the…read moreright tricks if you don't like going to the dentist. Dr. Smith is such a great dentist! I highly recommend them.

My experience here is better than I could have ever imagined - having adult braces isn't exactly a…read morewalk in the park but working with Dr. Doug made the process much easier. I couldn't recommend him and his work more. Absolutely the best.

From the owner: Specializing in:- Orthodontics Dr. Doug Thompson continues…read moreto pursue advanced studies in orthodontics, and is committed to continuing his education. He has more than ten years of experience as an associate professor at the UMKC Orthodontic Department. In addition, Dr. Thompson serves on several professional boards and committees, and is a clinical advisor for companies that develop new and advanced orthodontic treatment products.

The team at Bulleigh Orthodontics takes great care of my daughter. Everyone that works on her…read morebraces is kind, knowledgeable, and as gentle as can be, considering the difficult job they have to perform. They have three locations in Johnson County making it incredibly easy to get an appointment at all times of the day. Our favorite office is the south Joco location, complete with massage chairs, a Starbucks machine, and full sized video games, although all offices have video games and many coffee options. Braces aren't fun, but this practice makes it so much better. Getting braces tightened isn't so bad when it's at Bulleigh!

Dr. Bulleigh is very kind, knowledgeable and thorough in his treatment. His staff is always…read morefriendly and understanding. Very short wait times. Highly recommend!

The short of it is: Seemed promising initially, but the customer service experience was…read morefrustratingly poor. I was interested in getting Invisalign treatment and visited Dr. Harman's practice as they specialized in it. The initial consultation went well. The staff seemed helpful, and I met Dr. Heidi Harman. The assistant took detailed photos and X-rays, assuring me that they would email my information, pricing, and treatment plan by the next day to help me make an informed decision. However, despite repeated texts and calls over the next FOUR months politely requesting the promised information, I encountered puzzling excuses each time. Such as "Gmail is a tricky guy" Ultimately, they ghosted me completely and refused to release my X-rays to any other office. I'm deeply disappointed and confused. I had hoped to pursue treatment with Dr. Harman, but without the promised information, I couldn't proceed. It's disheartening to think that I could have been four months into the procedure, but instead, I faced runarounds from the staff, and my time was utterly wasted.

So I have been getting ortho work done for the past year with Dr. Harmon. The staff is friendly and…read moreaccommodating and has helped navigate me and my stubborn teeth through the first half of the process. The original estimate was about 12-16 months start to finish, however a snag in progress has drawn that timeframe out. Despite the setback to my ortho treatment (no fault of the doctor or her staff) they have continued to help me keep a positive outlook on the process. I expect to complete my ortho treatment during the upcoming year and so far am pleased with my choice of coming to H2O.