It would take me thousands of words to properly review Schroll and how terrible our experience was with this company. I'll try to give you a short version. This was a 25k order for our kitchen remodel.
1) cabinets over a month late on their delivery date
2) many cabinets wrong upon arrival
3) cracked boxes, wrong door fronts, out of square openings etc
4) 2 cabinets were the wrong color paint
5) they promised they could fix them, when they came out to repaint them they couldn't match the color (this is their own custom color)
6) decided to repaint the entire kitchen despite my concerns about the less than clean environment
7) completely destroyed the finish on the cabinets - twice
8) refused to accept responsibility or attempt to fix it
9) refunded our entire order
10) one part of the island has to be re-made 3 times and it was still wrong upon last shipment
11) months later my contractors are trying to adjust the doors and drawers and the openings are not even square
I could go on and on. Please do not use this company. I think my cabinets were a rush job from the beginning and the problems just kept coming and coming. My GC had to hire a restoration company to come out, sand everything down and repaint them for a 3rd time. These were not builders grade cabinets - these were expansive custom cabinets.
I didn't really receive an apology, just a "here's your money back, we want to wash our hands of you".
My GC agreed I was not being a difficult customer - even the designer and manager from Schroll agreed they were terrible. However, they said they didn't think they could please me at that point. Like it was my fault for not accepting a really sub-par job. The communication between all their employees was horrendous and the owner of the company was less than professional or gracious.
Stay away. There are much better choices for cabinet companies in Colorado Springs. read more