HORRIBLE service and even worse quality. I called Randy to update plumbing in my house I am…read morerenovating. Originally I had him install a water main shutoff and I liked him so much I had him replace the main stack and rough in plumbing throughout the house. From this point on I realized what a lousy businessman Randy is. During his initial time here giving me an estimate he told me he would get the necessary permits and I don't need to worry. When you call R and R Plumbing you will reach Randy's wife Dawn. If you call there in the morning she will answer the phone, but is always pre occupied talking to her crew and complaining about how busy she is. If you call in the afternoon Dawn may or may not answer and if she does she is "away from her desk" and may or may not return your call. Randy was very quick to say he could find a better toilet that I could buy in store. I said ok great do you have a picture because I don't want just any toilet? Nope. "I will have the guys pull one out of the box and have Dawn send you a pic" That never happened. Even after asking a second and third time, I said the hell with it and found one myself. Moving along, I wanted a washtub installed in the basement and it was the same line as before. "I can find you one way better than you can find in the store" Okay great get me one. That never happened either. Not only did Dawn keep sending me an invoice for $100 or so that I had already paid and previously disputed, I repeatedly asked her for my current invoice. She said I should have gotten it but she would "look into it and get back to me" As you can probably guess by now, that didn't happen either. I had to call her again to request it be sent again AND ask her about the permit Randy said he would get. I had to ask because by this time I was fed up and hired a new plumber. This is where the story takes a nice turn. I have never done a renovation before and it would have been nice to be told that I needed to have an inspection done by the city. I am guessing he didn't mention it because he never got the permits they told me they would. When I called him out on this to Dawn she gave me some lame story about how she rubs elbows with the people that work for the city and its "actually not a big deal" She told me worse case scenario I would get a small fine, no big deal. Obviously she doesn't have an attorney because mine assured me that was NOT the case. Moving along, she LIED to me AGAIN on the phone and said Randy just took care of it. She asked if I would like to schedule more work and I said no thank you. After having a quality plumber look at Randy's crappy work he rolled his eyes and said "this is not good" The main stack had been hacked so many times it looked like a kid took 50 pieces of random pipe and glued them together. After telling the new plumber what I was doing in the bathroom he said he has know idea wtf Randy's plan was but he would have to redo all his work. This included replacing the stack again and properly roughing in the bathroom with the rest of the work I needed finished. He pointed out pipes glued together crooked and even broken fittings. I wouldn't recommend Randy to work on ANYTHING! Call ANYONE besides R and R Plumbing. I wish I had, it cost me THOUSANDS OF DOLLARS!

In the middle of the pandemic we discovered a leaking plumbing connection in our basement. It had…read moreflooded and adjoining room. One call and a plumber was there in about half an hour. He quickly undertone problem and fixed it in under an hour. They also recommended a water damage remediation company that was there in under an hour to repair that damage. We've used R and R plumbing several times over the years. They've been very prompt, efficient, effective and the bills were always reasonable.

Jared did an outstanding job: (a) giving me a call to let me know he would be 15 minutes late; (b)…read moreanswering my questions and advising me on options to address my plumbing issues; (c) working quickly after I shared that I needed to be at an appointment; (d) cleaning up before he left. I consistently receive excellent service from Rausch Plumbing. Barb

Tim Rausch did the plumbing in my new home, which I am very happy with. I'm now finishing my…read morebasement and I hired Tim for the job. They did a great job, coming out to my house during an ice storm. Painting of my basement caused my Water Heater to shut off due to a flammable vapor sensor - I just got done texting back and forth with Tim regarding the issue and he got me back up and running! Excellent customer service and he will be my only plumber from now on!!!

Sammons Plumbing is such a great homeowners resource! I have called, several times. Got wonderful…read moretips and tricks and help with my new house. Wade has come to my house in a timely manner to help reinstall a toilet. He's looked over plumbing. Helped with design ideas. This place is top notch! You won't find any better.

Warning!!!! This company does not stand behind the products they sell. Our 3 year old water heater…read morebroke. We were informed it was under warranty and it was replaced. Later we received a bill for $280 for installation. Seeing as this is a standard fee, we should have been informed of the cost before anyone came out to our house. Received very vague answers about the policy when I stopped in to inquire. No one cared enough to work something out with me. Just a shrug of the shoulders and somebody explaining to me how their products are superior. This is laughable when ours broke after 3 years. I expect this from a big box store, not a smaller company, which usually provide more personal and caring service. You got your money out of us, Sammons, but never again.

I have went through 4 plumbers, and had probably 4 others come to my home for estimates, and Tureks…read moreseemed to be the most knowledgable and fair of all of them. The prices seemed on par with the rest too, but let's be honest, I'd gladly pay a little more if it means I'm getting quality service. Kyle installed a water softener, fixed some of my water shut-offs downstairs, and checked over the hot water heater. He was very nice to talk with and even cleaned up after himself, which is something I'm not used to with tradesmen. I would definitely recommend them!

Professionalism in their response was a 0 out of 10. No costumer service decorum just a flat out…read moreno. They are located only 1 hour from us and do not want our business.

We had enough work done with two total bathroom remodels to see most the staff at Benzschawel…read morePlumbing. We were not disappointed. The bathroom projects were staggered as to not leave us without a bathroom to use. The crews worked around our schedules and the schedules of the many subcontractors and their regular more- lucrative commercial jobs to finish their parts in our home with expertise and professionalism. They also took the time (without complaint or excuses) to add on several minor but time consuming projects that always seem to crop up when a homeowner has time to think about plumbing needs- knowing there is going to be a skilled technician in the house. You cannot go wrong with selecting Benzschawel as your next plumbing project contractor!

Blake appeared on time and professionally dealt with a diy project of the former homeowners. He…read moreworked quietly, quickly and was very neat and tidy. I highly recommend Benzschawel Plumbing! 10 stars!

Shawn's team did a Great job! They had to cut some pipes and move them around and add some new…read morepiping to accommodate a new sink drain. Shawn's team did a neat clean job! They are on my list for any future plumbing needs coming up in the near future.

We had a bowed pipe problem. House is on a slab. Called Shawn, he came to assess the problem, gave…read morean estimate and said he'd start working on problem in a couple days. He & his team were accountable thru all stages of the repair. The work was done professionally & in a timely way. We really like our new bathroom. We definitely recommend D & S Plumbing.

Besch Plumbing provided me with the best plumbing service I have ever experienced. I've used them…read moretwice this year. Both times they provided reliable service with fair pricing and excellent results. The second time I used them they quoted a higher price over the phone based on what I explained needed to be done, but after doing the work they said it was less complicated than what they thought and lowered the price. This amazed me.

Did a nice job and very professional. Actually communicated and was timely. Will keep them for…read moreanything else. Solid company!

We noticed our hot water heater leaking on a Saturday. Called J Cox Plumbing, requesting a visit…read moreon Monday, as it was not an emergency. Justin called back withing a half hour on a Saturday to discuss and schedule a Monday morning visit. Upon inspection, he determined that we needed a new water heater. Over the weekend I researched tankless vs tanked heaters and was undecided. He provided me information that enabled me to make a good choice going forward. He and his assistant, Ryan, were respectful, efficient and clean. They installed a new unit and removed the old one, for a fair price. I would recommend them for all your plumbing/bathroom remodeling needs.

The biggest ripoff artists in the business. Charged $1400 for a water heater installation. The…read moreplumber was at my home about 1-1/2 hours. The bill had no itemization as they would be hard pressed to justify the cost of a water heater and 1-1/2 hours labor for $1400.