Mr. Freeborne and his staff are very helpful, profession and efficient…read more I ask tons of questions and they are always quick to respond and very clear with their suggestions. Tax questions and dealing with the IRS can be very daunting and causes a lot of anxiety, once I hired Washington Tax Services, I felt at ease and confident that things would be handled promptly and accurately.

Jay and his team at WATAX performed a miracle for a family member who hadn't filed either Federal…read moreor State taxes for over 8 years - and a penalties and interest fine from state of California was $51,000 and climbing. We Googled for tax help in Seattle, found Jay and WATAX, and within 3 months, maybe 4, the taxes were filed, and the $51,000 penalty was gone. Zero. We can't say enough good things about this team!

I've been doing my own taxes for over 30 years. It's a pretty comprehensive return with lots of…read moreschedules, and I've been doing fine with it until my son started working last year, we started contributing to an IRA and 401k for him, college, etc. For the first time in 30+ years, there was a "new thing" to account for. Due to a forced 401k distribution/rollover/tax withholding, etc, I was a little unsure about how to handle it. I had an idea through research on the internet (and multiple LLM conversations), but I wanted to talk to a CPA or Tax person to confirm. I sent out a bunch of requests on Yelp to get quotes for a conversation that I estimated would take no more than 15-30 minutes just to make sure my understanding is correct. I got a bunch of replies ranging from $100-$385. Somebody even said I needed to complete an engagement letter to have the conversation! CBX CPA sent me a message in the middle of the night with a very detailed list of what I needed to file on my taxes and my son's and what to rollover. He also gave me his number and said, "Give me a call any time tomorrow..." No quote. Just good and clear advice on what to do. He even followed up with a second, "Sorry Mike, I forgot to add..." email and an example of what he meant. I currently do not need any other accounting/tax assistance, but if I did, I would call out to Cristian -- not because he's necessarily "any more right" than any other CPA -- that's why they are Certified: so there is consistency across the industry and a minimum knowledge about the rules so any good CPA will give you more or less the same answers, conservatively, even though they may differ depending upon how "creative" they are in interpreting those rules. I would call out to Cristian because he clearly values *MY* time and money -- not just his. I like to do business with good human beings who, to some degree, treat business like it's part of a community and not just a capitalist market. Recognizing that my need "wasn't a big deal," and taking a few minutes to type out the solution (*with detailed instructions and even sending a follow up email because he thought of something after he finished the 1st message*!) with no request for compensation speaks more volumes about him as a person than people who have paid for the service, in my mind. He's giving his expertise to answer what he felt was a simple question (but it wasn't so simple to me) out of the goodness of his own heart after evaluating whether or not he needed to charge for that expertise. This isn't common place -- I sent out 15-20 requests via Yelp describing my problem in detail and 60% of responses said "I'm too busy," and all but 2 of them said, "here's a quote for $100-$380." Two CPAs took time to write me actionable information, and CBX CPA's was the more detailed (though both were thoughtful and good). If he can be this complete in answers for a person who isn't paying him a dime when he has a CPA and it's tax season where he could for every minute, then how complete, thorough and diligent do you think they will be for a paying client? He didn't take my money so the least I could do is take the time write a truthful review and make this recommendation: If you're like me who wants even business relationships to be more than transactional but also with a person with grace who will help you out when the only self benefit being that he knows he did a nice thing for another human being when he could have charged for it and willingly been paid, then if you need a CPA, take the time to give Cristian a call to win your business.

Our former CPA has health issues and we needed to find a CPA soon. I found Newcastle CPA due to…read moregeographic convenience. Karen was able to step in and prepare our taxes. She did a great job and guided us on future planning. I'm a believer in small businesses, they treat average us Average Joes like we're their most important clients. Great Small Business Service.

Terrible service - I contacted them via Yelp (and then email), asking for a quote for an HOA (a…read morenon-profit that files a 1120-H). They first insisted I upload my driver's license and last two years of return first before providing a quote through some secure portal, and until I did so they wouldn't answer questions or provide a rate. AFTER I provide that information, and they take the PII, they then reach out to tell me that they do not file 1120-H. If that's all they needed to tell me and that they cannot do HOA's tax returns; why do they insist on gathering PII first?

I got a call back immediately and my questions were answered. The team at Square Up are…read moreknowledgeable and down to earth. Very easy to deal with. Definitely recommend

Tax alternatives does my personal and business taxes. Very professional and gets my taxes done…read moretimely. Highly recommended!! We love their service

Wanted to update: these tax people wanted the review changed and wanted to convince us the irs…read moreletter we received was a hoax. It was not and our new tax person found additional mistakes on the tax return. If we hadn't moved, we already knew we would not be using them again. Worst freaking tax people ever!!!! First we work with a lady who screwed up our initial returnand we caught her thousand dollar mistake and made her fix it. A year later we are getting information from the irs saying that there is a 9000k mistake she made AFTER SHE SUPPOSEDLY FIXED IT!!!!! We took our return to our new tax person and she found a ton of mistakes. Avoid these people at all costs!!!!

If I could give this business less than a one star rating I would. The owner doesn't return calls…read moreor emails. You have to persistently reach out. When by chance you do get her on the phone she doesn't know who you are. She made a mistake on my tax return, in my favor, which the IRS picked up! I asked her for an explanation and she said I had overpaid, which in fact wasn't true. Almost a year later, and I still don't have my refund. I have asked her monthly to contact the IRS as she's my legal representative and can get through. Every time she gives me another blow off reason why she can't get an answer. And we're talking about a lot of money. I finally went to another accountant and got an answer in a day! One day! And again the long delay was because of something Mimi had done and failed to tell me. When pressed about it, again, she said it was my fault. Mimi and her team couldn't care less about your business. Her work is sloppy and she's dishonest. I can't warn you strongly enough not to use her.

Mimi Pangallo is efficient, fair and knowledgeable…read more Rockstar Mimi....she would make recommendations on tax deductions that we were had not realized were available. She did not over-complicate things. She was fair and always took responsibility. Once when we had a little speed-bump issue on her side, she solved it at no charge (the right thing to do ...we didn't even have to ask). I appreciated her accountability. It is confident building when your accountant understands your situation and can make some $ saving suggestions. Isn't this what they all should do?!? Nope, they do not all do that. Some of the big firms we have since worked with make a meal out of simple things and do not have any proactive suggestions. I miss Mimi. We moved on when my new partner brought some global expertise needs, but i miss her and her firm. I refer to her as often as I can. Now that things are simpler again, i will be calling her. You will be lucky to have her on your professional service team.

i had been a client since 2015, mu taxes were mult-state. janella was a life saver. until the…read morepandemic. i remained flexible, i was told we'd be lates and i would have some penaltie. fine, none of us were in a position to go shop for a new accountant. i kept checking in and i was told i was in the next batch but would hear nothing. it got to a point where calls and emails went unanswered. in trusting her and taking her at her word, she's cost me thousands of dollars as a result. i regret ever recommending her.

To be avoided if you want responsiveness, accurate advice, or good service from your tax…read moreprofessional. I run a small business and needed to engage a tax professional. After an initial meeting with me to gain my business, they did not respond to phone calls or emails and I had to work hard to pin them down to find out whether they were even going to work with me. After going to another tax preparer I learned that I had been given offhand and inaccurate advice here. I am so glad I did not let them near my finances.

Well, I'd love to be able to provide a more personal review - but the online screening process they…read morehave to set up an interview rejected me. After answering their questions I was told I wasn't a "fit" for them. Given the fact that I was looking for some pretty complicated S-Corp tax and transition issues (which I expected to pay for), the only reason I could have been rejected was (i) I didn't list enough income, or (ii) the computer automatically rejected it as too complex (?) Hmmmh, not feeling warm and fuzzy about the whole "relationship" vibe they promote. UPDATE: Wow, super fast response to initial review (1/2 hr, maybe). Wish I could do 3.5, or better yet, 4 (if they had actually reached out instead of offering to help via Yelp). Sorry, need to agree to disagree. There weren't that many online questions, and one would hope the purpose was to match you with the right person. But 2 of the few questions were how much my company and I personally made per year. If the firm interests you, I would recommend you call them - not use the online gatekeeper. Other reviewers are certainly positive about their interpersonal skills. I'm was just turned off by the cold "sorry no" at this point.

Kyle was of great help!…read more I had a complex question and when I called, the receptionist patiently listened to my chaotic explanation, helped me decipher and organize what I was trying to ask, then set me up with a free consultation! The next day, Kyle called me and gave great advice for my inquiry! He was well informed from what I told his secretary, so I didn't have to explain everything all over again, and very polite. When I consider starting my business in the future, Nth Degree is who i'm calling.