Been using Roberts and Company CPA's for 30 years, good people that get their work done timelyread more

The team here is top notch! I contacted Roberts and Co. when I started my Airbnb and I no longer…read morefelt confident that TurboTax was doing the job for me well enough. In fact, they were able to save me $2k on my taxes and got me money back instead of owing! I would highly recommend Roberts and Company to anyone. They were friendly, knowledgeable, listened well and explained my tax issues to me in layman's terms. Also, after shopping around, I found most other firms I contacted had very high minimum fees and went with Roberts & Co. because they took the time to talk to me while also having lower minimum fees.

As I started opening a small business since 2013 in Bellingham, we were referred to this agency…read more It is wonderful team because I can get replied any questions as I need immediately. I also referred my sister -in-law to come with this agency when she wanted to shift her old accounting agency in 2014. it works well until now. The team is professional and Mrs. Tam is on the best at CPA job. 5 stars plus should be scored.

This is my second year working with A+ Tax & Accounting…read more Tam is super friendly and happy to answer all my questions. I felt like she was very knowledgable and she completed my tax return super quickly! I showed up with my parent's taxes as well and she didn't hesitate to help me file them, too. When I had questions after I left, I text her and she returned my call right away. Highly enjoyed working with her and will return next year!

We had been a client of Parker Mooers & Cena for quite a few years. At first, they did our taxes…read morebut over the last 3 to 4 most recent years, they did our monthly taxes, payroll, and bookkeeping for our business. For the first couple of years, things went fairly smoothly. The bookkeepers assigned to us for the first couple of years were fast and efficient and completed our work usually in 2-3 business days each month. However, this year they switched us to Kim who was slow and expensive. They were charging us $100 per hour for her work. Although our business grew over the years the amount of work Parker Mooers & Cena completed has stayed about the same. Although our business grew significantly, retail transactions came over in lump sums every week so taxes and bookkeeping were about the same amount of work, merely larger numbers. I bring this up because this was Dennis's excuse for why our prices had more than doubled. About the only thing that increased was the number of employees so slight increases were to be expected for payroll service but we were quoted by Dennis when we first started bookkeeping services of about $350 a month. This year our base fee was $700 a month and most months were between $750 and $1000. While the pricing increased the service decreased. From the beginning communication with Parker Mooers & Cena has been pretty poor, especially from our accountant Dennis. While there was never a set discussion about the time our bookkeeping would take for the first few years it happened quickly and we had updated books usually the first week of each month. However, this year Kim always had an excuse for why things were taking so long. First, it was "emergencies" then it was "medical issues." While we are sympathetic to life happening there was never any communication and these things were not discovered until we reached out for an update on the work for which we were paying. One week we were told bookkeeping would be done by Friday. The next week rolled around and nothing was done. When I asked about it there were "emergencies." (see emails in images) However, no one from Parker Mooers & Cena reached out or communicated there would be a delay even though we were told things would be completed by a certain time. The first time delays happened I CC'd Dennis in an email and heard no response. When I asked Dennis why he had not responded he said " I get 100's of emails a day you can't expect me to respond to all of them." A couple of months later again we were told our services would be complete. However, medical issues came up which we did not find out about until we followed up. At no time did Kim or Dennis or anyone from Parker Mooers & Cena reach out to us. I directly emailed Dennis about this and he scheduled a time to talk to me the following day. He called the next day and from the beginning of our conversation, Dennis was incredulous at the idea that Parker Mooers & Cena had done anything wrong. When I brought up the medical issues and that we had hired Parker Mooers & Cena and not Kim and we were unaware of her medical issues and that those issues were not our concern as it related to business he said verbatim "those are your issues." Again we hired Parker Mooers & Cena, not Kim the bookkeeper. At no time did Dennis try to see any of our concerns from our perspective. He was angry from the beginning and acted as if we were wasting his time. He cussed at me on the telephone (see attached image emails) and never tried to solve the problem. Finally, Kim was extremely unprofessional. In emails, you would call things the R-word and overall lacked a filter. (see attached image of an email) We are a family business and my father-in-law had previously worked with Dennis. When I took over the financial side of our business Dennis talked to me like I was a child. It was clear he did not want to work with me. Dennis would answer questions if asked but never offered advice. Dennis never reviewed our relationship to explain why prices were increasing. Dennis never touched base to see how their team could improve or make our relationship better. Furthermore, Parker Mooers & Cena knew very little about the specific tax codes for farm businesses and on many occasions, we would have to research them and ask about them. We were clearly not getting the service for which we were paying. There is definitely a communication issue that seems to start from the top and has trickled to bookkeepers like Kim at Parker Mooers & Cena. We are disappointed our relationship ended with Parker Mooers & Cena but they do not seem like a good fit for small businesses.

They've done our business and personal taxes for the last 4 or 5 years and the service has always…read morebeen excellent. The women at the front desk are always friendly, organized and professional. Our questions are promptly answered, and the last time we met with Johnnie, my husband and I left with a much better understanding of recent tax law changes. Highly recommend.

We used Huddleston for the first time last year and we're so glad we did. We like to meet face to…read moreface with the preparer and they were so accommodating and helpful. Our return was prepared in a short period of time and we even got a sizable refund for the first time in years. We highly recommend!

Huddleston CPAs made a grave error on my business taxes in 2022 (not providing or filing a…read morenecessary form) resulting in 5K in penalties that I was then responsible for to the IRS. While the individual employee responsible no longer works at the firm, Huddleston as a business refused to take ANY responsibility for their negligence. When I tried to request a fair settlement from Huddleston--such as receiving a partial refund for the amount I paid for their tax services given that they failed to fulfill their duties--they stopped responding to my messages. When you trust a business with something as important as your financials, you deserve better, and as a fellow small business owner, I am incredibly disappointed in Huddleston CPAs.

Wow! Charles Grass is unbelievably unscrupulous. Worse yet, he bullies and discriminates against…read moregood people such as women, colored people, and the disabled. Upon first meeting, he misrepresented himself and his fraudulent services. I should have seen the red flags from the beginning when he spoke rather condescendingly to me. I'm a disabled man so I missed many other initial cues. He took advantage of me as a disabled person. That's discrimination. My sister, who had used him separately, had also been swindled by this man. She too had spoken about his condescending manner. Again, this is bigotry. To our detriment, we trusted him with basic taxes. Keep in mind that I said "basic". What a huge mistake. He "nickel and dimed" us with many unauthorized charges. This "nickel and diming" added up to be in the thousands of dollars. He hadn't attempted any communication during this process. When done, his charge was in the thousands of dollars. He charged more for swindling me than I saved in taxes. This is either bigotry or gross incompetence. Either way, it's unacceptable. When I confronted him over the phone, all he had was a pile of excuses a mile high. He then resorted to verbal bullying and condescension. Can you believe that. Mr Grass resorted to bullying a disabled man when confronted with his fraud. This man is incompetent and a bigot. I cannot recommend this crook for any reason.

UPDATE APRIL 23, 2023:…read more BETTER LATE THAN NEVER/ SELF-EMPLOYMENT SHAFT In my original review, I said "more on that later" re: my original estimate for my 2018 taxes being $1580, but the actual damage was $655 ($925 less!). I failed to say that that's because I had no more "self-employed" paper route. (side note: newspaper delivery is still legally classified as "self-employment", but it's actually "employee without employee rights") The point is, if you are self-employed, the tax prep fee is going to be higher. INVESTMENTS ALSO WILL DING YA In this update, I would like to say that my 2019 tax prep fee was $885. The $230 uptick in fees(from $655 in 2018) was probably because that was the year I did my first investment rollover. If you have investments (IRAs, annuities, 401ks,etc.), your tax prep fee will be higher for that as well (especially if you have a slush fund...;). Therefore pay no attention to these outfits that offer to do your taxes for "free." That's only for people with simple tax returns with no self-employment, no investments, no property holdings, or any other complicated financial scenario that could give your accountant headaches! DID COVID "STAY HOME" ORDER GIVE PEOPLE TIME TO DO THEIR OWN TAXES? My 2020 tax prep fee went down again to $540 (a $345 downtick from 2019) possibly related to the initial two week COVID-19 WA state "stay home" order from March 23, 2020, which was extended to May 31, 2020. The 2021 fee was an identical $540 (COVID lag?) But starting this year with the 2022 taxes the tax prep package recommended sending in 1/2 the amount I paid for the 2021 taxes ($540/2 = $270) as an advance deposit. So I sent them the $270 deposit. But when the taxes were ready, I looked at my 2022 printed copy, which showed their fee charges failed to take into account the $270 deposit I already paid. They corrected that when I brought it to their attention. But the total fee still owing was $405. So $405 plus $270 already paid = $675. Why the $135 uptick from the $540 charged in 2021 and 2020? I was told that that their rates were going up. Perhaps the somewhat improved economy since 2020 took away the luxury of time at home to do one's own taxes, and instead allow people the luxury of paying accountants to do their taxes.

Robert is great to work with. He puts the time in to make sure you understand the process and goes…read morethe extra mile to ensure you're getting the most out of your personal tax situation. Highly recommend!

My business has been utilizing the guys for several months now, and they are awesome. They are…read moreyoung, ambiguous, attentive, and very prompt. They have helped us wade through our chaotic first year in business and have been invaluable resources to us with respect to bookkeeping, accounting, tax preparation, and payroll. We use them for our personal taxes as well, and we won't trust anyone else with what matters most to us. They rock.

He has been absolutely amazing with our questions. Excellent tax advice! We love every minute we…read moreget to spend with him talking about finances because we can actually understand him unlike some tax advisors. Worth every cent!

A friend pointed me here years ago and 20 minutes ago I continued the chain by recommending a…read morefriend use David for their taxes, so I figure its time to write a review. David helped me untangle a mess of taxes from previous years for me and was thorough in the work and clear in the explanation so I had full understanding of things. It had the potential to be really bad (my fault, I basically failed to pay some taxes years back) and David laid out my options and timeline and guided me through it. Since that I've used his office for taxes every year. Each year I get an easy to follow set of instructions to file and everything is ready to go. I've always found it easy to get ahold of David as I have questions (which I do every year)

Bait and switch. The second year I used them and the last. First, they ask you to sign a retainer…read moreand give you a quote of $750 - $1500 for business returns and you must put $500 non-refundable down. Then come back with a pre-defined PowerPoint with a minimum price of $2,500. Next, they will never tell you when your tax returns are completed or give you an estimate. I asked them over 10 emails if they could give me the month and they have yet to say they could. So they actually wait until the very last day to file. This happened to me. I also believe I went through 4 different CPAs from my original chat in March to Now September 2023. Don't believe the hype. Find a local CPA who actually cares. This is a horrible service and company.

I was recommended to speak to Charlene after my taxes were super complicated for 2020, and in turn…read moreI would recommend her to others. I am so grateful for Charlene and her services. She was tremendously helpful; and better yet her price was unbeatable.