On time, actually arrived early, takes the anxiety out of it. A real gentleman driver in an…read moreimpeccable vehicle.

Booked the day before to the airport and had Jerry as a driver in the morning. Pleasant and timely…read moreservice. Got my confirmation email and text messages regarding driver information and location all the way till arrival at the driveway. I truly enjoyed Mt.Pleasant and can't wait to visit again. I'll be calling this shuttle service when I return.

Ease of booking? CHECK Ease of confirmation and follow up…read moreemails and texts closer to the date you need transportation? CHECK Quality of cars? CHECK Professionalism of drivers? CHECK SIDE NOTE: LUIS (08/12/25 CHS pick up) WAS GREAT MARK (08/13/25 FOR CHS DROP OFF) WAS GREAT AS WELL!!! Got us to the airport on time despite many traffic jams en route and he was able to modify the time to sooner. THANK YOU MAK (in Bostonian accent lol)

All I can said dont work for this Company they dont care about the Drivers they pretend you to…read moresurvive on 8 to 10 hours a week or 3 rides a week they have no loyalty only care about them I really look up to the Owner what a disappointment but am a man God I wish them the best I am giving this Jesus Christ he will provide

I am coach a part of a collegiate university and we partner with Coastal Limo during the season as…read moreour chartered traveling company! We send in our schedule for the season to the company and within a week of traveling, we send an itinerary for what the traveling day will look like! Our most recent trip with Coastal Limo was for conference tournament. Our scheduled day was Thursday - Sunday. We had our driver for the time being but then was switched last minute! Our new driver was Mr. Al! Upon arrival, Mr. Al was informed that the schedule would fluctuate due to weather and outcomes of games! He had no issue with being super available and flexible for us! The first day of the tournament was canceled due to inclement weather which caused an additional day to our stay and Mr. Al was on standby for us most of the day. He was excited, patient and happy to do what was asked! He would take us to all the places and help with load/unload the bus. He encouraged our players and ensured we would come out the tournaments as winners! He would come watch the games and celebrate the smalls wins with us! We ended us winning the conference tournament and we want to thank Mr. Al for being our driver! He helped our trip go smoothly and his encouragement was very much felt! I highly recommend Mr. Al for your future trips with this company!

My husband and I had a horrible experience with Coastal for our airport transfers. We wanted our…read moretrip to be as low stress as possible so we planned ahead and booked with coastal. The drive to the hotel was great, until we arrived. We were left on the sidewalk - no better than an Uber. If you pay for an executive car service you expect to be dropped at the front door, not hike it half a block with your bags. I was willing to let that go until our return trip four days later. We never received a confirmation email, text or driver arrival text as we did on our arrival. It didn't occur to me until midnight and I hardly slept. Our car was scheduled for 6am on a Sunday. I was absolutely panicked and thankfully the concierge was able to call a taxi. As we made our way downstairs to catch a cab, a car from coastal shows up for us. At that point I would have rather taken a cab. The driver gave a halfhearted excuse and away we sped (literally). We did eventually receive the confirmation email for the trip... at 7:30am. That same morning I called to let them know how disappointed we were in the transfers. They said perhaps my email address or phone number was entered incorrectly (it was not, I received my other confirmations 4 day prior). I was promised an expedient return call to resolve the issue and never received one. I thought perhaps they would comp me the cost of one transfer but they decided today to charge me for the second trip. Save yourself the stress and money: book and Uber to your hotel, and ask your hotel to book a taxi for the ride to the airport.

I am writing to formally report a complaint about a bus driver, operating Route 10 bus number 4511…read moreon Friday, March 20, 2026. Approximately 1500 hours (3:00 pm), the driver approached bus stop at Rivers Ave/Remount NB where my husband and I were awaiting pickup according to the transit app. The driver's behavior was unprofessional, disrespectful, and discriminatory and caused discomfort to my husband and I. My husband is a Retired VA 100 percent disabled U.S. Veteran. "On 20 March at approximately 1500 hours the driver responded rudely and dismissively: "I am not picking up passengers, only dropping off". I approached the entrance with full busfare in hand. I understood her refusing to allow my husband and I on the transit. Respectfully I greeted the driver and entered our fare into the register. She then sarcastically asks my husband to disassemble our small carryon wagon holding a bag of dogfood for our service dogs at home. As we unloaded before entering fully onto the bus the driver raised her voice at me demanding " help him I'm in a hurry, you should have already taken that out". Several passengers sitting near the back began yelling slanders at my husband and I. The driver took No action to maintain control of her passengers conduct. We, my husband and I took our seat at the front right and continued the route in a composed and respectful manner to reach our destination. We feel the said driver's conduct was rude and unprofessional and even Unconstitutional. We are asking for a formal investigation into the driver's conduct; additional driver training on safety and customer service and an apology or compensation for those effected.

The older gentleman who drove the bus was super nice. During our short trip somehow we got on the…read moresubject of investment strageties: real-estate, buying precious metals, TSP, LLCs, ect. This was his third career and slowing building generational wealth and he had his pensions from his two previous careers. What a gem to have so much knowledge and to share it with me! The four star rating is only because the bus was late. But that is only because the bus was having some mechanical issues. If your traveling, the public bus system is great to use. Your smart phone will help you navigate where to walk, what bus stop to wait at and what bus number you should be on. Save money by using the bus. Fares are only $2.00.

We booked two vintage buses for my daughter's wedding to be used as shuttles for our guests…read more Apparently one of the buses needed a mechanical overhaul, so they substituted it with a charter bus. I told them I didn't want two different kinds of buses b/c that wasn't what we paid for, but they refused to return the $950 deposit for the one vintage bus that wasn't having mechanical issues. We are going with a different company to have two matching trolleys, and LCV refuses to give us a refund despite the fact that they aren't giving us what we paid for. Horrible customer service.

We got married last weekend, and had "Lucy" shuttling guests to the venue, and used "Alice" as our…read moregetaway car. Planning was extremely easy with these guys, they were reliable and not only on-time but early! Of course, that didn't mean they were eager to leave ahead of time, it was all for the sake of preparedness. Alice, driven by Darvin, was magical. We experienced roads we've been on hundreds of times for the first time riding in her backseat. Darvin drove carefully and comfortably from John's Island to Downtown Charleston- about 45 minutes. The whole time we were enchanted by the starry sky, the breeze through our hair, and the era-appropriate jazz music playing through the radio. It truly was a cherry on top one of the greatest days of my life, and writing this review is the least I can do to remember it. While I didn't ride in the shuttle myself, it stuck out to me as unique and many of the guests appreciated both its convenience and the way it set the mood for the evening for our guests, allowing them to also meet one another before the event. Can't say enough good things about our experience with LowCountry Valet. Really hope we can find some reason to use their service again soon!

local resident for 50 years and even with tourist season is in order!!!!!!…read more Cheers!!!!!! Merrill

From the owner: At Twin Tours & Travel, we are dedicated to providing exceptional bus charter services, ensuring…read moreyour journey is as smooth and comfortable as your destination is exciting. Whether you're organizing a corporate outing, a school trip, or a family event, our fleet of modern, spacious buses is equipped to handle all your group travel needs. Are you planning a group outing, corporate event, or special occasion? Twin Tours & Travel is here to provide you with exceptional bus charter services designed to meet all your transportation needs.

Easy to find. It took a minute to figure out the QR code and parking. I signed up for 2 hours and…read morecouldn't sign up for more. There's one restroom that's for both men and women-that's a first for me. The gentlemen working were helpful about the "trolleys" and a narrated bus tour. I took that (although where to catch it wasn't clear). He was very knowledgeable and encouraged questions. 90-minutes well spent.

I wish I had gotten more photos to show you guys how nice this place is. But it's mostly open air,…read morewith lots of benches to rest on. Clean bathrooms. A gift shop with some great historical books and fun Charleston gifts. Two walls full of brochures for places to stay and visit during your time in Charleston. I ended up here because I took Gullah Tours (reviewed separately) and this is where all of the tour busses gather before disembarking (on the back side of the building). It has a lot of Charleston history to check out for free, and again, the gift shop is pretty cool . . . I bought the book written by my tour guide and even got him to autograph it!

I had to cancel my trip when a hurricane was headed to the area and because it was less than 48…read morehours (but was still 24 prior) they would not refund my fee, which was over $200! In addition, it was impossible to reach them as they sub out to other driver services and it seemed they pointed the fingers at each other. I DO NOT RECOMMEND!

I have used GMB Transportation for transport services when in Savannah/Hilton Head. The service is…read moreexemplary. The vehicles are always clean, the GMB team is always on time, incredibly accommodating and friendly. We travel in a big group, it's great to have all of their vehicle options available depending on our needs. I highly recommend GMB.

This service is long overdue on HHI! The nostalgic trolleys take me back to a simpler day and made…read moremy trip so much more fun.