5 stars!!! CARDIAC CATH WITH STENT. All the doctors and staff were professional and…read moreknowledgeable. Care was given above and beyond.

Sometimes they are good, nice and caring and other times they are absolutely NOT. Earlier this…read morespring I came in by squad for severe abdominal pain and instead of giving me medication for the pain, they gave me IV ativan for "anxiety" because I was crying. I was actually crying because I was in so much pain, they asked me if I was feeling anxious, they didn't ask me if I WANTED anything for it. It was incredibly messed up to do this, and after they gave me the ativan through the IV, I lost all memory of the events that came next, they gave me a CT scan WITH CONTRAST (you have to sign something for this, I do not remember signing anything!!) they claimed I was alert and oriented when I made a complaint to their internal team, I may have been, but I have no memory of that or anything else after they gave me that ativan... They made me sign medical papers while I was under the influence of that medication, and it had a really messed up effect on me, I texted my brother "I'm scared, I don't know what they gave me" I spent TWO HOURS in the waiting room lobby after they discharged me unable to get home, I eventually got an uber home, an uber... while I was still under the peak effect of the mind altering medication. They claim in their response to my complaint that the "peak" is 15-30 minutes, but the blackout effect of the drug can last for six hours... When I got home from the hospital, I was so dizzy, lightheaded and confused that I passed out on my living room floor, coming to an hour or so later, barely coming off the meds and really not sure what was wrong with me. The psychological fallout from this happening led me to seek mental health care the next day which I have records of and they know this. No matter what they said in their patronizing response to my complaint, there was no medical justification discussed with me for giving a me a sedative instead of pain relief for the reason I was there, stomach pain. They should be ashamed of themselves for treating me in such an inhumane way, I deserved to be a participant in my own care and instead I do not remember most of what happened, and I had a procedure (CT scan with contrast) done to me that I do not remember and I do not remember providing consent to that procedure... this incident was one of the worst things I have ever experienced, and their response to this has been disgusting, gaslighting and patronizing. Be careful coming here for stomach pain. Instead of addressing my ACTUAL symptoms, I was given Ativan a drug I didn't ask for or need and felt like the doctor just wanted to sedate and brush me off rather than treat me like a human being. Regardless of what they claimed in their response to my complaint, they didn't do enough to make sure I was actually okay, alert and oriented, and they had me sign consent forms while I was under the influence of this medication that I do not remember signing.... Be wary!

I hate it. every time I come I live a nightmare…read more A few years ago selena riordan was my doctor. I was a jackass for ever coming back to see her. My entire time she was my doctor she never did anything to help me. She was bad. I would have a appointment at 10 I would get there early and I wouldn't even leave the waiting area until a hour. I waited in a small room a hour. Before I even see my doctor I waited 2 if not more hours. Chrales smith is not good. because I don't know where else to go I put up with it. I hate this place I hate the doctors

I have been a patient at this hospital several times. A few doctors and nurses have been excellent…read morecaregivers but most are very crude, uncaring and seem like they are there only for a paycheck or to feel as if they have control over people who are at their most vulnerable. At one hospitalization a tube had to be inserted down my esophagus for a procedure, but instead of medicating me first, the nurse and an Aide, tried to put it down my throat without it! Are they trained to do that in order to save money for the Hospital? Absolutely barbaric! If they were the patient, they wouldn't want a tube stuffed down their throat without medication! Incompetent, uncaring, and so hurtful! They should have asked me if I wanted medication, but they did not! I already signed papers allowing them to medicate me as needed and that the only medication I couldn't have was the antibiotic called amoxicillin! I would love to get another insurance, but my husband's work uses this so I have no choice. We tried to find another insurance besides, Aultcare and couldn't find anything less. My husband said he couldn't find anything less and it went up as well! I hope that when I get medicare, I can switch hospitals to Mercy or even be able to go to Union Hospital or Trinity in Denison if I chose to for certain procedures. I would love to go elsewhere now. It was a great hospital for having children there and the Neonatal department is awesome! Psychiatric was not good and it is good that they don't have it anymore! We do, however, need a really good Psychiatric Hospital in the Stark County area. Heartland is heartless in most aspects of their care! The best Physician is Our Lord, of course, but we need people who at least try to be like Jesus by using all of his kind mannerisms when trying to heal while at the same time using all the good knowledge they obtained from their training in medical school. My mother was a Private Duty nurse and the most important care a healthcare giver can give is bedside manners or compassion! Without it, the healing process is less effective and sometimes in some cases, like no healing at all! In Psychiatric, bedside manners or compassion is 90% of the healing process! Most Psychiatric patients need compassion more than anything else. Psychiatric illnesses are no different than other illnesses but they are still treated like a Stigma when a person exhibits behavior stemming from a chemical imbalance, which is the cause of Psychiatric illnesses. A patient who has a Psychiatric illness isn't taken seriously when they have a medical problem other than Psychiatric. I believe that is why they tried to shove the tube down my throat! I think they thought I was faking it so they were trying to scare me away by trying to shove a tube down my throat. After the Doctor had an x-ray done to find out it was tissue wrapped around my small intestines, I received the proper care I needed. Medication was given to me so I would be out when they put the tube down my throat, that way, it didn't gag me or cause any severe discomfort! Why did it take that long to see I wasn't lying! I had thrown up so much but they still didn't think I was telling the truth about what was wrong with me and even if they did, they acted like I was some type of person they could abuse or use! Horrible treatment and I still have dreams of it from time to time! So glad it's over! Dr. Stephen Kelly made up for all of that in so many respects as he genuinely cared about me! One Aide and one nurse also made up for the first crude nurse who didn't care about medicating me and who tried to shove the tube down my esophagus! I should never have had this experience at all! I wrote about it in a review after my hospitalization, but nothing was ever said about it and definitely no apology was ever extended! God will have the last word.

Kind, Caring, top notch Dr! Saved my life! Listened when everyone else thought I was a nervous…read moremiddle age woman. My Heart rate was below 40 he and a pacemaker restored my life!