Mercy Hospital has been my most frequently used hospital for emergency care, a few weeks care, and…read morea single day care! The day care are to their many departmens which include: sleep studies, x-rays, blood clot checking, wound care, heart testing, emergency care, and not least surgery! They have valet and parking decks parking! The Center is just off I 77 12th Street exit near Football Hall of Fame and just north of Canton downtown exits. They have some shops inside as well! They are: Subway, gift shop, and Security! Parking is plentiful and elevators and index signs to help fine just what you are looking to find! People are stationed at most enterances to assist visitors as well. Large hallways and wheelchairs and scooters are available for those needing walking help! The staff in all areas are friendly and very helpful! There are two large hospitals in the Canton area! This hospital has a long history and was originally right downtown, but move to its current location to gain more room to grow! Mercy continues to grow and grow. through the years! We highly recommend either hospital as they offer many great medical services!

Do not go to the North Canton stat for lab work!!! When I checked in it said I had a 34 minute…read morewait, in reality I waited for over 2 hours and watched three people that came in 15 minutes to half an hour after me be called back for lab. The woman registering me took two phone calls which allowed the others to jump infront of me as they were registered by a different-very efficient worker. I was told that they were doing the best that they could with one lab when I went up to inquire on if I was indeed registered for labwork. I have never written a bad review in my over 50 years of life but can completely understand why frustration prompts more people to share their experiences. I will avoid returning to using Mercy Cleveland Clinic if I am able to find alternative Care.

literally the worst ER I've ever been to which says alot, because ERs suck ! We waiting for 4 hours…read morewith no help, no answers, and very rude staff, who could care less about you. Which, why are you in health care with no empathy ? We were pressured into signing refusal of care ( after asking how much longer) which I regret doing but was just so out of it at that point. Don't come here if you want help. if I could give -stars I would

Went to the Aultman/Canton ER for concerns of sepsis, a deadly infection. Waited for 4 hours…read morewithout being helped and left with two other families, one of which concerned their loved one was having a heart attack and had been there for 9 hours without attention. Throughout our experience, the Aultman/Canton ER was seemingly run as a mental health crisis center. One woman was screaming about Domestic Violence, cursing at staff and demanding to go to the police, with many security employees surrounding her to attend to her situation. This went on unresolved for 2 hours. Another Patient was begging for attention and mercy, wailing in a geriatric chair from the moment we arrived until we walked out. A third Patient appeared to be without need for emergency services, dancing jumping and singing with obvious motor/sensory impairments-perhaps substance induced (again-security telling him "we can't leave you alone because of the other incident"). He was provided drinks and snacks to remain compliant and cooperative, vitals checked in the common area as the attendant went from one Patient to another without disinfecting any devices. We were told they don't have any rooms open. NO, Aultman-you don't have STAFF TO TRIAGE. YOU HAVE NO PROTOCOLS. Chances are, you also don't PAY well, so you can't GET any staff, and if you want a crisis center, open an effective triage unit for mental health/non-medical crisis. In the meantime, whoever is looking at marketing strategy or business/accounts receivable needs to realize they are losing money (commercially insured Patients) walking out the door and may benefit from hiring the staff to bill out 5 times their salary.

Update: The Medicare decision was in my favor, I won they lost. I do not have to pay for the second…read moreoffice, at the same time and same day as my wellness visit. This greedy office cannot exploit senior citizens, hopefully not without consequences. I filed for an fraud investigation as well, because they know what they are doing. Office manager Holly, NP. Curati, Ms. Gorgonzola and Dr. Chow all seem to be in on it. We pay almost $1,000.00 per month for medicare and supplements. They want to take the few things we get for free, (yearly wellness visit with blood work. They kicked us out of the practice, and we were right and they were wrong, so much for the Hippocratic Oath. SAD!

Sat for over two hours bleeding and they won't even give me a band-aid!! Worst service I've ever…read moreexperienced.. Slow service and a huge waste of time!

January 23rd at Youngstown ER I was assaulted with a needle three times by Alexandra McClug's…read morenurse. Then emasculated by nurse when she whispered I was "yipper". Blaming me for being dehydrated and involuntary twitching. Have a serious infection requiring medical treatment and left with trauma and shock. This created HPA axis damage, Glucocorticoid receptor damage and immune system damage. Today I have all the physical evidence and irreparable damage to all major organs. Breaking blood brain barrier and in my cytoplasm. Also in bone marrow. Was a worker with disability and financially independent before that day. Now unable to work for 15 months draining my father's (Vietnam vet purple heart bronze star 41 years at GM) retirement fund. If Alexandra McClug is your physician run, run, run away. HIPPA violation when revealing blood and urine screen in front of my mother. My father is the only person who has written person period! Ethics violations, malpractice, gross negligence, and Medicare fraud. It continues to happen everyday because health care workers get away with it everyday. Acting with impunity. This is not a conversation, discussion or debate. It's facts with physical evidence and a CALL TO ACTION don't become a victim of No Mercy health

The downtown hospital is filthy, they are understaffed and rude. The staff made me feel like I was…read morea burden and so I was hesitant to use call button for anything. They admitted me and I received medication I could have taken at home and was not even there 24 hours before they discharged me with the same meds I took there and no improvement in how I was feeling and I had pneumonia. The managers treat the employees like they are beneath them, their training is poor and I personally would not take my dog there.

17 hours and counting for a potentially life threatening issue. The woman next to me has been here…read morelonger and has been left with COVID, after tge urgent care sent her here, to sit among everyone else spreading that. I have been here since 9 am Friday and its currently nearly 2 am Saturday. Im in pain and watching others in pain sit with no care, no answers and no compassion. Please do not let your loved one come here.

If you like 4 hr wait times in the ER this is the hospital for you. If not avoid Mercy like the…read moreplague.

I had a friend who was beaten up by his girlfriend's sister. Her family is manipulative and abusive…read moretowards her, her sister as they were leaving the house jumped on his back and started beating him. He still had bruises and cuts as he relayed his story. He was the one who was injured and the hospital was friendly toward him, until they found out that it was domestic violence, he was the actual the victim and they didn't asked the full story and assumed he was at fault, they were rude and even hurt him on purpose. The place has gone down hill since Cleveland took over. I know some of the staff and this is not about the departments, because I know they're good people, but the way they treat the elderly is inhumane. They give them a substandard of care and pretty much experiment on people they believe are dying without informing their family what is going on. My friend's mom passed away in an horrific way because she believed that a Cleveland Clinic would be the best place for her, if she had gone to the smaller hospital she might have been transferred to another place, because they're understaffed, but she would have at least gotten compassionate care.

Fantastic hospital. staff is exceptional, competent, and quick. Everyone from Triage and…read moreRegistration, through the Nurses and Doctors are top notch.

I can say as a healthcare provider that this hospital should be avoided. The complaints are too…read morenumerous to list, and one should consider a hospital with a higher level of care and better services. They also had an infestation of bed bugs that was not passed on, thus exposing countless people to this.

I moved here from out of state where the hospitals were sparkly clean but everything else was…read morelacking. At Affinity, I had very attentive doctors and nurses that knew their stuff. It was such a relief to be in great hands.

The people there are dedicated to the patients!! All of the staff is very compassionate and caring…read more They are also very concerned about the community needs.

STOP find another wound clinic. Poor diagnosis, no supplies, no home nursing, no one knows if they…read moreare coming or going. Dr. Hair hanging over wound, long walk to wound center from parking. Disappointed in care.

Lot shorter of a wait than North Canton and fewer sick people coughing on you. They have a TV…read more Doctors are usually very good. I had Doctor Hudack. Loong walk to the door, especially when it's -12 like today or, surprise, when you're sick or on crutches or just short. They actually usually answer the phone, unlike Whipple (North Canton)

Dr. Batizy is the rudest most condescending jack*** I have ever had. He should not even be licensed…read moreto practice. I have had Dr. Hudak before there and that is why I went in the first place in hopes to see him. He is excellent. But Dr. Batizy I would not even let him treat my dog!

Been there twice and left as soon as I could... Twice. It's dirty, the staff might be overworked or…read morejust the bottom of the barrel. Either way this hospital sucks.

If you want to die then I recommend this miserable hospital but if you want to live and enjoy your…read morehealth then go to a different one. My husband sat in the waiting room in literally shock from a bad pain in his side, they took everyone back that didnt have a emergency while he kept yelling for help they ignored him, then after hours they got him in the back in a bed only to kick him out of the bed and put in a chair in the hall SMH, this is the worse hospital around they truly need to close it down, but after 6 hours of my husband sitting in this chair in the back yelling for help they told him they can't help him and sent to Geauga hospital where he found out he had a kidney stone stuck and needed help. UH in Ravenna needs to shut down asap.