Loved them until they stopped taking my Humana Medicare insurance …read more Love Dr Gunnels & staff. Sorry I had to find another practice Merrill Castle 9 yr resident .

IDK HOW THEY KEEP DELETING MY REVIEW…read more I wrote a whole paragraph before I guess I should just leave it in my notes for when they delete this again. I went in for a cleaning, They saw a "potential" cavity, Doctor tried to fix it, he ended up killing my nerve. Now I had to not only get a root canal for $500 out of pocket, I not have to get a crown for $675 out of pocket. I'm 23 years old and this place will F you from the behind, fs took advantage of me.

Dr. Berry and his staff have been consistently kind, gentle, and responsive while providing…read moreexcellent dental care. I have received both typical and cosmetic dental work from Dr. Berry, and have received exceptional care every time. I highly recommend his practice.

Dr Berry is a good dentist but his practice is not. Everything goes well at first, then once you've…read morespent large amounts of money, it goes bad. I was denied a "simple cleaning"as opposed to the more expensive one that I normally received. No ifs ands or buts. My insurance would cover the whole amount for the,"simple cleaning but no, I'm offered a payment plan. I'm now having to see a different dentist to get my cleaning and to fix the implants that Dr Berry placed as well as a chipped tooth that he repaired. I did reach out to the office through a lengthy letter explaining my situation but to this day I've heard nothing. This shows that the patient isn't important. They have others waiting to replace you.

"Yes, I'll make sure she doesn't leave without paying." Those were the instructions the front desk…read moreassistant repeated in confirmation back to the office manager. Those instructions were phoned to him after I checked in, while sitting near the front desk in mortification, waiting to have my teeth cleaned. Mt family have been patients of the Whitefields since 1979. My daughter is the 3rd generation to be seen by this practice. This long-standing relationship with this practice will most likely come to an end after our past visit a couple of days ago. I was told the prices increased exorbitantly because the practice has expanded. I was offered a payment plan I've never needed in the last 47 years to be able to afford my dentist. I remember Dr. Whitefield kindly bringing my sister in on weekends to work on her teeth when she was down on her luck because that was a day he devoted to helping those without insurance for a low to no cost visit. Now? My daughter was charged twice the cost because she does not have insurance. This is the same little girl who would follow Dr. Mark around in the office as he would show her the various equipment and take the time to be a family dentist. Now that same girl is in college and being charged twice as much as an insured patient because "the practice has grown to more than one doctor and we charge insurance companies less than what we charge self-pay because we have to keep costs low for the insurance companies to pay. But we do offer monthly payment plans now" My parents have already left the practice and found a new dentist who seems to care. My sister, who had been a loyal patient of Dr. Whitefield's (and his father before,) had to look for a different dentist as well. I have resisted leaving because my daughter has special needs and saw Dr. Mark and his hygienist, Meredith, since she was 3 and doesn't want to leave the only dental practice she's known. But after being treated so embarrassingly by the office staff (whose excuse was that the practice has expanded and they have to be tougher on patients and payments), and no longer having Dr. Mark as a dentist, and the chairs and equipment looking run down while the waiting area overflows with too many bodies... I think it's time to go. This was a good practice. I saw them every six months for the last 47 years as a patient through school, college, employment, death, unemployment, and the rigors of life... and that apparently doesn't matter anymore. Only the fact that I'd better pay twice the cost for my uninsured daughter that I paid for myself and I'd better pay it before I leave matters to this practice. it's a shame.

Zero judgement zone!! Incredible dentist - Dr Mark and sweetest gentlest hygienist Holly…read more I have referred family and friends to this practice. They are outstanding!!

From the front office to the exam rooms, Simply Smiles is efficient, professional, and friendly. I…read moream always told exactly what is necessary and what is not. We have been with Dr. Kruger for 15 yrs. and are more than satisfied.

The dental hygienist clearly explained what she was doing during visit! She gave me excellent…read moreservice. The dentist, Dr Kruger, was friendly and well versed in dental and also gave me excellent service.

The team was very kind and efficient, they had me go in right at my scheduled time. They also went…read moreover pricing before service was done.

Worst experience I've ever had. I showed up for my EMERGENCY appointment 20 minutes early, was…read moretaken back 45 minutes after my appointment time, and spent another 50 minutes in a room before anyone came in to see me. 90 seconds of "you need a root canal" without so much as looking at my teeth, then 20 minutes later someone coming to tell me it would be $2300. After complaining, I was told that dental care is expensive and maybe I could find somewhere else cheaper. I cried there and the whole way home

This was literally the best visit I have had. They always have good dentists but the last hygienist…read more really hurt me. Thankfully she moved and Nikki is awesome! I have went to this dentist office for the last 20 Years. Some employees are better than others over the years but they have never given me a reason to leave.

Completely filthy. Bathroom was the first red flag. Dental chair base had dust, dirt and grime…read morethick enough to write your name. They handed me a pair of red goggles to wear with fluid splotches. I couldn't wait to leave without work being done there to go home to take a shower.

I've never ever had a bad experience at Unland Dental. I have had awful experiences in the past at…read moreso many dentists-not fully numb for a wisdom tooth extraction, a dentist not having supplies to complete appointment...so maybe I do not go to the dentist as much as I should. Unland Dental is a safe place for me. The staff is friendly, honest, helpful, and so accommodating. Dr Unland is a class act and very honest. Pricing for those paying out of pocket has always been transparent in my experience-they really work with you. I have gone to dentists closer to me in more convenient locations , but I now realize that Unland Dentistry is worth the 40 minute drive for me. I have a full comprehensive treatment plan in my hand and I'm finally excited to take care of my teeth!

I seen Dr Unland for many years and he has always been professional. The office manager is not. I…read morehave referred 4 people to this practic. I call this morning to schedule a cleaning and was told the office manager deactivated my account die to a $50 cancellation fee that I was not aware of. I do not recommend this practice due to the unprofessionalism from the front office.

Raising my review of this specific branch of Aspen after a manager here was able to help me resolve…read morethe below issue. Would not recommend this dentist chain overall or go again myself but the staff was helpful - thank you!

I had an appointment this morning for a cleaning! I tried to call the office this morning to let…read morethem know I'll be late. No one answered, I walked in at 9:20am at the young lady at the front desk was on edge.. of course she greeted me with the line of how can I help you! All she said it's going to be $125 dollars. I was like wow. I was like I have insurance. She said did you have insurance when you was here the last time?plus she had an attitude like she was pissed that I had it! My appointment was at 930am. She told me that she was going to push my appt at 10:00am . It was the over all experience. She' was the face of ASPEN. Don't go here ! Save your time and go somewhere else. Rude receptionist.

I've been a patient here for a couple of years. The cleanings are different depending on which…read morehygienist you get, but they are all thorough. The dentist visit at the end is not great, usually it feels like an inconvenience. The desk staff are fine, and the space is well maintained and clean.

The dental care here is excellent, truly 5 stars for the dentist and hygienist. However, the…read morereceptionist always makes it feel like helping patients is an inconvenience, and she gives off a surprisingly threatening aura, which really detracts from the overall experience. Although, she's young so maybe that will come with time for her work experience.