Tried to make appt and was told I had to make two separate appts, one for glasses and one for…read morecontacts and call another number within the same building. Have never ever heard of such a thing and the scheduler said neither did they. It is ridiculous and they will not be getting my business. This is after a week of trying to get through to them to find out they had a system upgrade and couldn't make or take any calls or get or respond to any emails.

Use to go to Dr. Phohl there. He was wonderful but he retired. They then gave me Dr. Campbell. He…read morewas horrible. He gave me a prescription for glasses that was so way way off. My vision is not great but I'm a far cry from Helen Keller. Doubled the strength I needed. I talked to someone else who went to him and she left them also.

They do run a lot of people through this place every day, but It makes your visit really efficient…read more I've never waited to be seen for more than 5-10 min. I feel pretty good about the care I received there.

Would check less than 1. Saw 3 of their "Drs". Terrible outcome from mis diagnosis and botched…read moreprocedures. Run do not walk away from this practice

Had cataract surgery there on 12/4 & 12/11/25. Office is…read moreclean. Staff is friendly & efficient. Dr is very confident & put me at ease. Vision is great ! No complications. I am very happy with my vision after my surgery.

Although you might see some great reviews...I myself had bad results. I paid a lot for multi lens…read moreimplant... I was told that I would only need glasses for veery small print.Actually even though they told me my tests showed that my sight was better I don't notice any improvemen! I still need glasses for all reading and I don't really notice any improvement in my distance. Now they say I have to read within a certain distance and with bright light which isn't always feasible. & also they say I have to put drops in which I never needed before My eyes are always watering or I feel like there is something in my eye!I would not recommend this procedure to anyone!

Wasn't happy with the anesthesiologist, she so rude with me, I'm a Mitochondrial Patient and can't…read morehave Propofol and she gave me such a hard time about it I almost got up and walked out. I will be taking this matter a step further!! Need to them in check if we can't have something don't give the patients a hard time about it. Hopefully I won't see her ever again!!!

Great experience from start to finish…read more Well, as "great" as an invasive intestinal probe can be, I suppose. I'm a complete medical wimp with - I'm embarrassed to admit - vasovagal tendencies (needles sometimes make me pass out). Fortunately, EVERYONE here with whom I dealt was competent, compassionate, informative, and exceedingly personable/friendly. From the check-in person to the nurses (Julie, Stephanie, Lindsay) to the anesthesiologist to Dr. Diaz, my procedure was thoroughly bearable. [Did I mention how utterly soft I am when it comes to all things medical?] Five stars! Full marks! Thank you!

Stay away from the optical department. They tried to make me glasses 4 times and failed each time…read more I asked for a refund and was refused. The manager is so bad she would not even call me. Take your money elsewhere.

I usually go to Council Opticians in Hamburg for my eye exam and they've always been great there…read more A couple years ago I had an issue that required an ophthalmologist and was recommended to ECVA. I called them and they made a same day appointment for me. I arrived there and checked in and waited TWO HOURS, while sitting right in from of the receptionists, watching people come and go. I thought maybe it was because I made a same day appointment, but there I overheard others talk about making a same day appointment for much later than me and they were called before me. Finally I went to the receptionist and it turns out she LOST my chart and that's why I wasn't called... didn't she wonder why I was sitting there for TWO HOURS (actual time- not an exaggeration). Finally, they brought me back and I saw the ophthalmologist who diagnosed me and treated me and set up a follow-up appointment for the next week. He asked if I wanted to do my regular eye exam then too and I agreed to it. He helped me with my issue and had me reschedule my eye exam with them for the next year so they can make sure everything was still okay with my issue. The next year comes and they have me see the optician, Dr Styn. I brought up the fact that I was there to follow-up on my issue the previous year. The assistant had no idea what I was talking about and didn't even bother to look into it until I kept pushing. When Dr. Styn came in, I brought it up with him too. He was dismissive of my concerns and ended up telling me that it was my own fault for having those issues because of my eye makeup! That's funny, because the previous year when I had it so bad I needed a steroid, I wasn't wearing makeup at ALL. We were still wearing masks at work and I wasn't really going elsewhere, so I just didn't bother. So tired of people in the medical field being dismissive of women when they have an issue. After the appointment, they automatically scheduled me for the next year. However, I called them a week later and cancelled it- and told the person on the phone that it was because of how dismissive Dr. Styn was. Yesterday and today I received an email and a text to "confirm" my appointment. That I cancelled a year ago. So, to sum this up: receptionist lost my chart and didn't notice I was sitting right in front of her for two hours. Receptionist (not necessarily the same one) did NOT cancel my appointment when I called a year ago as requested. Dr. Styn was completely dismissive of me. The only positive experience was the ophthalmologist I originally saw. He actually listened to me and examined me and knew that it was a case of something more than just "makeup". He listened to my needs and actually helped me. I am grateful for his assistance and wish I remembered his name.

I was so lucky to be referred here. After finding out at 24 years old that my retinas were…read moredetaching, my eye doctor sent me immediately to Dr. Lee. His office was closed for the day and he was just working on paperwork, but he happily took me in regardless at around 5pm. The staff here is wonderful and always take good care of me. I have had emergency surgery twice, and quite a few other complications, but Dr. Lee never fails to answer my calls immediately and bring me into the office no matter what time of day or day of the week. If you or a loved one needs a retina specialist, I HIGHLY recommend this office. They recently renovated some of the Williamsville location, which turned out beautifully. There are two locations, and they recently brought on another doctor to help with the large patient load. I have not met him yet, however I have heard great things. I am confident that Dr. Lee wouldn't bring on anyone sub par.

Receiving post-op care today for our most recent surgery. Great location, very convenient from…read moreAntoine the Southtowns. This is a very modern facility, clean and aesthetically attractive. The professional staff is very kind, considerate, and knowledgeable.

I've been coming here for years and so has my family. My primary is Dr Nataro and his Pa Noel,…read more they are fantastic and very compassionate