This was our first time in Amsterdam and it was fairly easy to go thru customs and claim your bags…read more This airport is the 3rd busiest in Europe and it is connected to the main train station. As of April 2026 they use the new EES system making international travel easier and faster. There are plenty of shops and restaurants in the airport which is a plus especially if you arrive early or have a long layover.

Nearly an hour-and-a-half to get through passport control at Schiphol Airport. The layout of the…read moreairport is incredibly confusing: At pretty much any other modern airport, arriving international passengers are directed straight to immigration, but at Schiphol, they're set free to wander the terminal, shop at duty-free, have a meal, stop at the business class lounge -- whatever. It's chaotic. Then there's the gridlocked passport section itself, with biometric gates only for EU countries, so e-passports from the U.S., UK, Canada, Australia, New Zealand, Japan, etc., get lumped in with all the rest -- unlike at most airports. With only three windows open, it doesn't help that the officials are so darn chatty, either. The place looks rundown, with lots of strange noises akin to someone rolling giant bowling balls upstairs. The climate control is terrible, too. (That might be connected to the weird noises.) Schiphol actually makes Los Angeles International Airport seem not so shambolic -- that's how bad it is.

This is a superb service to use if you need assistance at this airport as a disabled person. You…read moreshould phone ahead to let them know your particular needs and they will do everything they can to assist and make your transition from arrival at the airport to boarding the plane (and vice versa) as easy and stress free as possible. There are special little electric vehicles which the disabled person can board, which will take them where they need to go. The staff are delightful - so friendly and helpful. Highly recommended.

I used the Connexion shuttle service when I went to Netherlands last week…read more Since taxis are too expensive (about 45 -50 Euro) and the Tram would take too long, I decided to use the Connexion shuttle service instead. I paid 25 Euro for a round trip fare and they take you to your hotel in downtown Amsterdam. It was definitely worth it. It's less hassle than the tram and cost less than a cab. They are also very good at picking you up for the return back to the airport. They can pick you up at more than 100 hotels in the city even if you are not staying at those hotel establishments. Just make sure you call them or have the hotel makes reservation for you the day before. The driver that dropped me off to my hotel was very nice and I even took a picture of him. He requested that I send him the picture because he collects the pictures of tourists that takes photos of him. Unfortunately, I lost the email that he gave me. I'm hoping that his boss sees this yelp review and sends him the picture! :)

I have mixed feelings regarding Schiphol Hotel Shuttle. I only used their service from the airport…read moreto the Crowne Plaza Amsterdam City Centre. Overall the ride was fine, but I had some issues with organization at the airport. I decided to purchase my tickets in person instead of online because I wasn't sure of my arrival timing. If I had purchased tickets online before I got to Amsterdam, I would have received a small discount off. Purchasing the tickets from the counter in person though was easy and I was then directed outside to the waiting area. When it came to the waiting area, this is where I felt the service had some issues. There was one man outside running the area, but a mass of people lined up. At times it felt like there was some confusion as to how the lineup worked with some individuals trying to cut. There was no indication if you should check-in with the man in the waiting area. I felt it was strange he never asked to see our tickets or had an organized list of departures. This would have helped with some of the confusion. Schiphol Hotel Shuttle advertises departures at intervals of maximum 30 minutes, with no waits longer than 30 minutes. I found this to not be the case at all. It took around an hour in line before we finally boarded a shuttle. It seemed like they had a shuttle arrive at the airport every 30 minutes instead of taking into account how many people were in line. More shuttles should have arrived for the number of people in line in order to meet the promise of not waiting longer than 30 minutes for a shuttle. The shuttle itself was clean and the drive into Amsterdam was fast. The only major hold up was one of the other passengers in the shuttle did not purchase tickets. This should have been discovered before the van even left the loading area by the man running the line. The driver was the only individual who looked at our tickets. The driver then had to pull over after loading the van to let the couple out so they could run into the airport and purchase tickets. We then had to wait for the couple to come back, which added more time onto our wait. Overall the driving was fine and the drive into Amsterdam didn't take long. The biggest complaints I had with the service was regarding the waiting at the airport for the shuttle and the lineup. If this aspect had been more organized, I would easily add an additional star to this review. I may use Schiphol Hotel Shuttle in the future, but this ultimately depends on who I'm traveling with and to where in Amsterdam.

Zero stars--AWFUL! USE ANOTHER SERVICE Gave flight info as…read morerequested when reserving--our flight info indicated landing 0735--Arrived at the pick up location at 0750 (flight arrived early), checked in and told that our driver had left bc we were late, but another was OTW and would arrive within 30 minutes. NOT true. Had to call the office number twice to find out where the driver was and in fact, no driver was en route. In the end (after an hour+ wait) , a driver arrived and THEN couldnt locate our hotel. So, he dropped us on the street and told us to walk to get there (4 blocks.) Needless to say, we very quickly cancelled our return-to-airport reservation. A HORRIBLE EXPERIENCE in every way.

Schiphol Travel Taxi - Even though you book and pay in advance, this is nothing but a phone service…read morethat calls a taxi when you walk in their door at the airport. Do not believe what they say on their website about the driver waiting for you after passport control when you have given them your flight number. It does not happen. We waited an hour and saw several other groups of travelers frustrated with their similar long wait for a taxi. Refunds were not available and it would have been simpler and quicker to walk out and get a waiting taxi.

From the owner: Zoals de naam Goedkoopnaarschiphol.nl al zegt kunt u bij ons een goedkope taxi naar Schiphol…read morebestellen. Altijd voor een vast tarief, altijd goedkoper dan zomaar in een taxi stappen.