Three and a half stars. Spacious lounges, Starbucks coffee bar, shoe buffer machines on every…read morefloor, meh food options from the in-house kitchen, but it's within walking distance to great restaurants. Try not to get an end unit, the noise of the stairway door slamming is audible even if you jam a towel under the door. Their king beds are just two twin beds shoved together, if you're wondering why the sheets fit so loosely. Housekeeping was thoughtful enough to get us a second pair of slippers, and restocked a toiletry they missed the first time around, but left the window open after a cleaning. One front desk agent went above and beyond in troubleshooting why our room's outlets weren't working, and ended up bringing up an extension cord and separate converter to make up for the in-desk faulty outlet. Another agent wasn't able to answer my question about local public transportation, and made no additional effort to find out of the answer or pass along the question to the other person working. Training seems... varied. Our real frustration was the check-in process-- their time estimates for when the room would be ready was off by several hours (and kept changing in-between), which is a huge setback when you're jetlagged and part of a group booking. I think next time we'll opt for an Airbnb for a third of the nightly cost.

Great hotel, Marco at the bar too such great care of us! He always made sure our drinks were full…read moreand we were taken care of!

ABSOLUTELY LOVED this hotel. Location is beyond perfect. Food options everywhere. Mall in walking…read moredistance. Art, museums, churches. The staff here are sweet, attentive, and knowledgeable. They were this way with all guest. I stayed for 5 days and It was my first time to the Netherlands and won't be my last.

I admit I am a fan of holiday inn express, and this one did not disappoint in fact this one is one…read moreof the better ones, great staff amazing location and a great breakfast. They were happy to store our bags when we arrived in very early and when we returned had our room ready and a nice note from the manager in the room. I would highly recommend this location

Stayed here 5 nights for business. Room 1211.Good hotel, wel located. Room is clean, shame mini bar…read morefridge was not filled. Bed was firm. Only down side for me was the shower, you had to stand in a bath tub which was very narrow and slippery. Breakfast and dinner restaurant is on the 1st floor. Breakfast selection is standard. Dinner option I found limited, but still ok. Laundry you need to drop off and pick up at the reception, they don't bring it to your room as most good hotel chains do. Overal, good hotel , would stay here again.

Uptight staff Except…read morefor the rockstars who weren't white and the one girl who looked like Megan fox, those cats were cool a f Room was nice

DO NOT USE THIS HOTEL FOR BUSINESS!…read more Getting on to the WiFi requires a Hilton Honors account. The rooms do not have plugs for phones, only electrical outlets. You must buy a connector for your phone if you didn't bring one. In short, no WiFi was possible and it cost me €20 to plug in my phone and no receipt was provided for the plug purchase. Terrible experience. Not recommended.

Located close the Centrum and the train station, this is a very nice Hilton. It's a great…read morealternative than the expensive hotels in Amsterdam, yet, you're only a 30 minute train ride away! Den Haag has a lot to offer and I recommend this Hilton to people visiting from the United States. The lobby is very nice and the staff are friendly. The rooms have been refreshed recently, new shower products are on the wall as opposed to those little bottles which were difficult to open or read the label in the shower.

Beautiful hotel, perfect location, and a few restaurant hiccups! It's more 4 1/2 stars if I could…read moregive another half I would. Loved this hotel in Den Haag! It's in a fantastic location -- right next to a gorgeous park and literally steps away from the Escher Museum. It's also just a short walk to the Mauritshuis (hello, Girl with a Pearl Earring ) and surrounded by lots of things to do, see, and eat. The hotel itself is beautiful -- elegant lobby, rich-looking dining hall, and we stayed in a junior suite that was spacious, comfortable, and full of thoughtful touches like tons of drawers and cabinet space. Service across the board was excellent -- from the concierge to the doorman to housekeeping, everyone was friendly and professional. Now, about the restaurant... that's where things got a little bumpy. There was one incident early on that I reported to the front desk, and to their credit, they were super apologetic -- even saying, "this isn't the first time this happened and we'll talk to the manager." (Okay... not sure if that was meant to make me feel better, but I appreciated the honesty?) Anyway, after that, they went above and beyond -- our breakfast table was magically reserved for us every morning, and the person who had slipped up before turned into the nicest person ever. I booked four nights through my Amex Platinum and got all the perks that come with it -- totally worth it. The stay overall was wonderful, but again, the restaurant really needs some tightening up. One dinner night, we waited over an hour for our food which's slow even by European standards, and they forgot our fries. When they realized it, they offered to bring us two orders to make up for it -- sweet gesture, but we declined because... well, we love fries, just not that much . They brought out mayo, ketchup, and truffle mayo (yum!) -- but then it got a bit awkward because I overheard an American gentleman behind me earlier asking for ketchup, and the waitress told him they didn't have any. My husband whispered, "He's looking at your ketchup." I wanted to offer him some, but by the time my fries arrived, his were long gone. Oops. Food-wise, everything else was really good -- especially the sea bass, perfectly cooked with crispy skin just the way it should be. All in all, despite a few restaurant quirks, I'd definitely stay here again next time I'm in The Hague. The service, comfort, and location more than make up for it -- just maybe skip dinner downstairs and explore the city's food scene instead!

I had a great nights sleep.the room was gorgeous. The bathroom was wonderful. Had a nice tub. The…read moreweight staff was accommodating and there was storage to put everything away. Was a lovely experience. You would recommend staying here anytime you get the chance if your in the area

The hotel is located by the World Forum, close to a tram stop for easy access to public transport…read more Overall, my stay was just fine. The rooms were clean, room service was good, breakfast was of wonderful quality, and wifi worked well. The only gripe I had was that after I arrived, checked-in and made it to my room, a staff member tried to enter my room two or three different times throughout the afternoon. I let the front desk know what was going on, but the intrusion left me feeling quite uncomfortable. Luckily, after the first time I attached the chain lock on the door, or else I would have had some man enter and find me soaking in the bathtub. I must admit, I expected the hotel management to somehow apologize for the intrusion, but no such thing happened.

Stayed here for 3 nights for a work trip. Feels like a conference hotel. No real restaurant, just a…read morebar serving 2 dishes (nothing vegetarian). Room is big, nice and clean and I had a view towards the ICTY, which has a big fountain in front of it. Each floor has a theme, but didn't really get the concept of it. Easy to get to from Den Haag Central Station, tram line 1. Takes about 10-15 minutes, so it's quite far away from the city. Not that much restaurants around, and being picky about food that was quite a problem for me.

Great location and comfortable accommodation during my time in Den Haag!…read more Location: 9/10 Vibe: 6/10 Amenities: 8/10 (breakfast wasn't the absolute best I've ever had in a hotel, but access to the SportCity gym next door made up for it!) Rooms: 5.5/10 - I expect small rooms when traveling in Europe, so this wasn't an issue. However, the bathroom left a lot to be desired. The shower head was very low, to the point where I (a pretty short person) had to squat to be able to wash my hair. Additionally, there was no shampoo and conditioner. Our shower just had inside it a 2 in one body wash/shampoo and hand wash. Additionally, our neighbors were very loud - yelling and screaming at 2am! Overall: 7.1/10 (3.6/5)

This place is an utter disappointment, and a corporate booking that I promise my company will not…read morebook again. First, I'm vegan, and much of my organization and the world also is by now. Not a single option, and even though there was notice in advance my second day, the breakfast staff handed me a slab of fake vegan cheese. I don't want fake - I want vegetables. Or at least fresh fruit instead of slimy old fruit. Second, the room is fine enough but the television technology archaic. There should at least be the option for Netflix streaming in today's world. I've been here three nights, and I've never had my water bottles replenished. They gave me two tiny bottles for the whole week? No thanks. One day, the new bath towels smelled like they'd just dried off a wet dog.

Nice workers great food good hotel good breakfast nice staff and helpful Elisha is such a nice…read moreworker nico not really

Noisy, run down sorry excuse for a hotel that is able to hide its true colours behind the flashy…read morelobby, it convenient location, and friendly staff. Upstairs rooms are throwbacks to the nineties. Bad matrasses, noisy hallways.

Very nice comfortable place. The room was huge and the beds quite a change from what we have…read moreexperienced on our trip in the last 12 days. We got in late, around 10:00pm and were greeted warmly by the person at the front desk. Our room was a short distance away facing the hedge enclosed parking area. It was a nice stay.