Very nice place but pretty pricey. At the time I was at this location I noticed few things on sale or moderately priced. REI, which is somewhat comparable, usually has some good sales running. But if you just want to browse, this place is great! read more

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The few short hours that I spent at Scheels in Eden Prairie were truly a delight, although when I left the store I couldn't break the feeling that I had 'found a hair in my food'. The Scheels off of Flying Cloud Drive is brand spankin' new and it absolutely shows. With a beautifully modeled storefront and an elegantly designed interior, it was clear to me that serious thought and effort had gone into the construction of this store. When one thinks of a Scheels, visions of Dick's Sporting Goods or Sports Authority may come to mind; a no-frills athletic store where you could find your new baseball bat, running shoes, or what have you. Scheels in Eden Prairie on the other hand should disrupt all preconceived notions that you've had about sporting goods stores. From the moment you enter the store and find yourself face to face with 'Finding Nemo' characters swimming through the massive overarching aquarium to the hours you may spend trying out new clubs in the golfing simulator, this Scheels is not only a store- it's an experience. They have two sprawling floors complete with everything your heart could desire: arcade machines, athletic simulators, an animatronic Herb Brooks delivering his famous halftime speech in full, a coffee shop, a toy store, and even a giant (relatively speaking) Ferris wheel to cap it all off. Even if you weren't planning on buying anything, spending a little while at this decadent suburban wonder should be on your to-do list. Amidst all of my amazement, I couldn't help but feel as though something were wrong- something that beckoned fault in my perception of grandeur and magnificence. The staff were extremely helpful (I can't speak highly enough of the associates in the men's fashion department), the products were fairly priced, the shoppers were kind and respectful... What was it that was out of place? The music. For whatever reason, whoever is in charge of the playlist at Scheels decided that it would be a good idea to follow God-fearin', easy talkin' country with Carly Rae Jepsen, only to make the transition to Evanescence and then "Happy" by Pharrell Williams- my point being that their music mix is horribly all over the place. When I go to shop I'm not hoping that the store will be playing my favorite tracks, however at the very least I expect some consistency. After spending some time at the store, the rambunctious nature of the music became so difficult to deal with that my girlfriend and I decided we'd rather shop elsewhere. Silence would be an improvement. It's almost a shame- after Scheels goes through all the trouble and expense to create a truly amazing store (I stand by my prior comments), they taint the final product by blaring a horrific mix of genres through the entire establishment. I know I may sound rash and that you may consider music to be a negligible factor in determining where you shop, but the song choices were so appalling that I would recommend going to Dick's to satisfy your athletic needs- at least until a serious change is made. read more

Scheels is a great atmosphere. All the managers will tend to your needs correctly and help whichever way possible. They make everything so easy and I feel like I am at home at this store read more

Looked for items in fishing. Got some help finding exactly what I needed. Luke K. went out of the way helping out and getting what was asked for. Thanks again! 10/5 service. 5/5 store. Kinda bought other things too, hey I needed it! read more

Not enough cashiers on entrances to mall side. Sports merchandise is a mess. Nothing is organized. They should have more sales.

Bad customer service. I bought some open water fishing items and noticed I would get a "free hat" if I bought some Suffix Braid fishing line. I didn't care much about the free hat but while I was checking out my items, I asked the manager about it. (One of my items didn't ring up, so manager had to step in). Dude just told me they didn't have that deal. I told him that there's a sign up in the fishing department and that he can walkie talkie or get a worker to check. But nopes, he was adamant that there was none and didn't want to check for me. What kind of customer is that? He could have easily took a minute to do that and showed he cared about my feelings. In all honestly, I didn't care much about the hat, but the customer service on the other hand, "C'mon man!!!" I should have taken a picture of the deal. Maybe I wasn't "white or Karen" enough to get good customer service. Its, ok though, Scheels is on the other side of town and I can easily just buy items online on other websites with free ship. Their lost not mine!!! read more

Long over due for a review. A good sales person would recognize that every customer is different with different needs and be accommodating to each person in a way that suits them. I feel that 95% of the employees there "get it." For a long time the employees have meet a high standard that isn't seen very much these days...maybe #chick-fil-a. They are available when you need them and they'll ask you if you need help without being annoying like most places, which is not easy to accomplish. So, compliments to the trainers. When walking in you are greeted with a large aquarium. The store is always clean and organized. They have a ferris wheel in the middle of the store for kids. I love that the merchandise is great quality. The hunting and fishing department is my favorite. The staff is very knowledgeable when it comes to reloading ammo, optics and firearms/bow hunting.. There is a big section for camping, kids, clothing etc. Everything for the whole family to enjoy themselves. Pets are allowed in the store. I will say that the store needs some serious employment when it comes to pricing their merchandise. Almost every time I go there, there won't be a price tag on a lot of their items and it gets exhausting trying to find an employee to look up the price. Other than that these guys/gals have earned their stars. Great job!!!!! read more

We returned a present using a gift receipt at Scheels Eden Prairie and was given a gift card in return. Went home, tried to use it a month later and it said it had a $0 balance. Turns out they returned the money to the buyer's credit card and gave us a blank gift card. We called and asked them fix their mistake but they refused and now we are out $376. I reported the issue on the Scheels website and was contacted later by John who fixed the problem. Much better customer service the second time around. read more

Great customer service, many people were there to help us. Friendly and patient workers all around.

I purchased some items off the website yesterday where they offered gift cards along with the purchase. They accepted my payment and told me the items had shipped. Today, I checked my gift card balance and saw it had been zeroed out, even thought I had paid cash for one of the gift cards. I called Scheels, and the service person was astonishingly rude, and informed me that there was a glitch in their system and they have the right to cancel orders due to a glitch. (By the way, a mistake in your website is not actually a 'glitch' that's a cop out because you made a mistake and refuse to honor your commitments). So Scheels still has my money, and they cancelled my gift cards and they refuse to honor the contracts they created when I purchased the items yesterday. So, bottom line, Scheels in an unethical company that I will never return to, and suggest you avoid doing business with them. They take your money and then refuse to honor their commitments. If I could provide negative stars I would do so. read more