Starting with the positive because the vet herself was the only good part of this experience. Dr. Davis was great. She was knowledgeable, personable and very calming for our horse. However, trying to schedule the visit was horrible. The office help was not helpful. The scheduler would not make a clear appt not even morning or afternoon and just kept texting that the schedule had not been set. I already knew they were coming on a farm call within 5 miles of us because it was a friend and their appt was set already. They charged us the total mileage from their office even though they were already that close so we paid over $100.00 just for their 45 min. drive when they were already just down the road ."Trip Fee 6/21/2024 (1) $65.00 + Extended Trip, $3/minute after 30 minutes (17) $51.00. Then they didn't have the eye ointment on board that we needed so they had to mail it. We paid $10.00 and were told it should be to us by Monday since this was a Fri. They never mailed it until the following Thursday so we waited a week to get it. When I called to let them know I was told there was nothing they could do about it. read more