Today while I was sat waiting in a room it occurred to me that even though I'd always intended to…read moreleave a review I had not yet done so. So I left a review about how patient, kind, and understanding the staff here has been known to be. I claimed that this was a provider that you cannot go wrong with.. however, after our visit earlier today, my opinion has changed. About the provider herself these things remain true, as well as the younger receptionist. Unfortunately, the other older receptionist and every one of the techs I encountered today have dramatically changed my opinion and will keep me from returning to this place in the future. Snippy attitudes, literal eye rolls, dramatic sighs, and general lack of empathy and decency. One thing after another, tensions rising, and through it all not once did I have as much audacity as they to behave the way the situation most definitely warranted. Charged for services not rendered. Lack of attention to detail. Dismissive behavior. Inaccurate record keeping.. I could honestly go on. I deleted my previous review before I'd even finished checking out. I have referred friends and family to this center for years.. no more. My recommendation to the new owner? Consider the phrase.. out with the old and in with the new. 2 stars instead of 1 for the 2 devoted staff members mentioned previously..(names of which I intend to include later)

The team of veterinarians that came out to help put our sweet boy to rest were absolutely top…read morenotch. They were patient and caring. They explained ever step of the process. If you need services I highly recommend!

Dr Hughes and Dr Baker along with technicians Alyssa and Kayla deserve a huge thank you for helping…read moresave the life of our cat, Raven. He was given a poor prognosis after being seen twice by an emergency vet in Chattanooga due to suspected parvo with low blood counts. They recommended euthanasia. As his labs were so varied and I felt uncomfortable with the rapid and vague assessment, I took him home and booked an eval with scenic city for possible comfort measures vs euthanasia. Raven perked up and the vets made a treatment plan for us at home including medications and fluids. They worked with me (a medical professional) to provide home care with their guidance. After a month he is now thriving! He has put on weight, and is playing and acting like a normal cat! If something doesn't feel right I recommend a second opinion and would completely trust this team of professionals through their mobile service and at their clinic in Soddy Daisy (Sequoyah Animal Hospital). They listen and work with you... they provide fair prices and they are kind. Thank you from the bottom of my heart for all you did for Raven!

Starting with the positive because the vet herself was the only good part of this experience. Dr…read more Davis was great. She was knowledgeable, personable and very calming for our horse. However, trying to schedule the visit was horrible. The office help was not helpful. The scheduler would not make a clear appt not even morning or afternoon and just kept texting that the schedule had not been set. I already knew they were coming on a farm call within 5 miles of us because it was a friend and their appt was set already. They charged us the total mileage from their office even though they were already that close so we paid over $100.00 just for their 45 min. drive when they were already just down the road ."Trip Fee 6/21/2024 (1) $65.00 + Extended Trip, $3/minute after 30 minutes (17) $51.00. Then they didn't have the eye ointment on board that we needed so they had to mail it. We paid $10.00 and were told it should be to us by Monday since this was a Fri. They never mailed it until the following Thursday so we waited a week to get it. When I called to let them know I was told there was nothing they could do about it.

First time here, brought my kitty. Wasn't crazy about the curb service, or losing sight of her for…read morethe time it took. But, everyone was very nice and my kitty seemed pretty mellow about the whole experience. Dr. Crow was great.. Glad I gave them a try, and I have my next appointment set.

Very caring and got me in right away. I would definitely recommend them! They kept me posted and…read moreexplained what they felt was needed and the cost prior which I appreciated very much.

Adopted a small dog from Trooper's Treasures and Chattaneuter is where they scheduled us to get her…read morespayed and microchipped. Everyone there was so nice and our dog is doing great post op. Highly recommend.

Over the summer, I took my dogs for spay and neutering. They sent an email and text reminder before…read morethe appointment. My dogs were brought in within 10-15 of my arrival. I really like the dogs could walk the grass in the back, where the staff come out to you to get the dogs, causing little stress to me and my pet. I find walking my dogs into the vets office waiting area, give my dogs such stress and anxiety. It was a relief being called after the procedures to update me on their recovery and let me know the pickup window. The fee included a rabies shot, which was excellent and convenient. Both my pups came home in good spirits; My dog did not appear to experience any pain or suffering. Thhe pain-calming medication was affordable. My pups incision sites healed perfectly. Chatty-Neuter even offered flea meds available for the year following surgery, which was also very reasonably priced. I would recommend Chatt-neuter to anyone who needs to spay or neuter a cat or dog. An all around very positive experience.

We very much appreciate SMVC!!!…read more Our 18 year old feline has been dealing with Hyperthyroidism for 4-5 years. Recently, all of a sudden, his symptoms got much worse. He was losing weight (not that he has much to lose) and his hair was falling out. He was taking his maximum dose of medication orally without much affectivness. SMVC suggested a cream that is applied to the bare skin of his ear vs a pill. It made a huge difference and while he's still super skinny, he gained a lb or so. Thank you!

They are so patient and kind with our fur babies! Wouldn't trust anyone else with them! I wish I…read morecould give more than 5 stars.

The Lost of our fur son was not only unexpected but it was too sudden and it was pretty tragic,…read moreterrifying and painful for us and too this day still- We Love You Dozer & will miss you deeply forever but this place did inform us of what was going to happen and they were very heartwarming for our Loss. They are a very sweet friendly group of staff with Hugeeeee Hearts.

Great experience make you feel welcome very gentle and caring for the animal love everything about…read morethat place

Dr. Keller came to my house at the beginning stages of the Covid shut-down to put my Cody Carolina…read moredown. He and his staff have the biggest hearts and truly care. Now that I live on a farm in Flintstone, I tried a couple local vets and nothing compared to MHA, so now I drive up the mountain so my Tobias, who turns one year tomorrow (ON THANKSGIVING), has the best of the best veterinarian care. I highly recommend Dr. Keller and team for all your pets needs.

Dr. Keller is wonderful! He was very knowledgeable when I brought in my red tail hawk for a minor…read morefoot injury - this facility also got us in for an appointment right away. He taught me a lot in a short time during the appointment - he truly is such a great resource and has a vast amount of experience with exotic animal care. I highly recommend him and this facility to anyone.