Honestly, prices are competitive and the selection here is very diverse and allows for a lot of…read moreconsumer choice in how you prefer to medicate. Definitely make this a stop if you're looking to purchase some accessories. Not to mention that I overheard a worker saying that they applied for a license to actually sell marijuana which would be very convenient.

Yesterday I bought a vape and it stopped working today, so I twisted It out to use it in a…read moredifferent battery and when I did that a wire came out with the cartridge. So I guess it was from the battery anyhow. So I put the cartridge in a different battery that I have and it still didn't work and I had a few more cartridges that I had bought from the same place and they worked. So it was specifically this one cartridge that wouldn't work. So I'm explaining that to the guy behind the counter and you know he's being very pleasant, but he's almost acting like how unfortunate of a situation it is... Which I was wondering why would he be behaving this way? Isn't he just going to replace it? So I asked him I said so are you going to replace it or what happens from here? And he said oh no we don't replace them and I said but I just bought it yesterday I paid like 40 bucks for it and he said yeah no we don't do that. I was completely beside myself as I literally just paid 40 bucks for it yesterday and clearly it's the battery they gave me or it's the cartridge like it has nothing to do with me and so he gives me a piece of paper with yocan written on it and battery beside it I guess maybe I'm supposed to get hold of yocan and then underneath it it says back 40 cush mint that was the flavor of my cartridge LOL. So I don't know how that is supposed to help me When I'm gone out of your store so I get home anyways and I totally see that there's these random stupid things written on the paper makes no sense. So I call the store to try and find out what's going on because there's no way on Earth that I'm going to get screwed over for my 40 bucks. I literally go shopping there almost every single day of the week like I spend so much money there. It's outrageous!! So yeah I call the store back and the guy that was on the phone seemed really pleasant and I'm not sure what's going to happen from here. If I'm going to get some kind of help with this cartridge of mine or if they're just literally going to just act like it's no big deal because the guy said to me. Yeah that's not our problem like that your vape stopped working or your battery broke. That's not his problem. So whose problem is it? I gave you my $40 for the vape and then I gave you the 20 bucks for the battery. Like whose problem does this become.... There's also a stoked around here amongst a couple of other weed stores that I used before. Friendly stranger came in the neighborhood. See because friendly stranger I've been using since these weed stores came into effect. So once they moved into my neighborhood I naturally went and started using them. Well, that's not going to happen anymore when I use the other place around here. Stoked! If something happens to your vape or anything that you have, they will deal with it. They stand behind their name... So I was you know mortified you know losing with the battery like you know almost 60 bucks right? So I will no longer be using friendly stranger and I don't recommend any of you use it if you value your money because if something happens to anything you buy from them they are not responsible for it. They will not help you. They are just not interested so I'll be going back to stoked where they stand behind their product. They stand behind their name and yeah like a legitimate business should I'm going to give this five stars only because I do not want to give it one star or it will go right to the bottom and people need to read this. Like when you go to their store they should tell you when you first walk in and become a client. Just so you know we do not stand behind our name. We do not stand behind our products. Just know that before you spend your money here!! Signed. Extremely disappointed, that a company such as yourselves "friendly stranger" does not stand behind their product or their name and or take care of your clientelle in a fashion that we deserve. I mean I must spend hundreds of dollars there in a week. Never mind in a month in a month I don't even want to know how much I spend there....

Awesome store with a friendly staff. The friendly stranger is definitely worth checking out as they…read morehave everything you could ask for in a relaxing and aesthetic set up.

Sold me a broken bowl and wouldn't replace it, never even used the thing…read more Do not shop here!! They not one of us! Trying to rip-off hard working customers just trying to smoke a bowl

I bought my Dab rig here and I'm not disappointed. Rahul is the best person for the job He…read moreshould get a raise a nice guy every time I walk in.

I purchased from these company it took two three weeks for it to arrive but it was packed very well…read moreand I was very happy it had newspaper around the main glass and then wrapped with plastic wrapping and then put in a box with styrofoam pellets so I was very happy with the way they shipped it it does take a little bit of time but it does arrive intact

I bought this Bong expecting it to arrive as advertised to include…read more Cheech and Chong tyedye box, Cheech and Chong sticker, Letter of Authenticity and Cheech and Chong mini glass catalog. I didnt receive any of these products with my bong. I also didnt receive a message regarding any changes in what I purchased. I sent BestBongz a message and was informed they will send the letter of authenticity and the sticker which I appreciate. However was refused the box being sent. This was a large selling point and was one of the reasons i bought the Bong from your company. I was offered a 15% credit on a future order. I do not want to place any further orders with this experience. I was given the reason "that the box is a weird shape to ship." Not really an acceptable reason. The Bong could have been shipped in the box originally. If given the CHOICE to pay more for shipping of the box I would have. I had to wait until arrival of my package to find out about the box not being shipped. This is not fair as a paying customer. First time customer and I am not happy.

A nice clean shop with tons of selection! The lady behind the counter was super nice and really…read morehelped us with the selections and finding the perfect product for us! She even helped with a few details that would help out in the long run! Prices were fair and competitive.

Great establishment. Employee was knowledgable but also very kind. He didn't hound me but instead…read morelet my girlfriend and I wonder the place with ease. Great prices too. The bong I bought was 10 dollars cheaper then another place I previously visited. Honestly, highly recommend it.

Great customer service! Definitely coming back for all my vape needs. Shout out to Cocomelonread more

The store is very clean and well organized. They have everything under the sun, seriously!…read more The staff were really friendly and helped me with the purchase of blunt wraps and a grinder. There were so many to choose from but they explained each one individually which helped me make up my mind at the end. Can't find anything wrong with the store or their staff so I highly recommend it to others.

The staff were super helpful and friendly. They helped me find everything I need and gave me great…read moretips and recommendations. There's street parking nearby and a lot of cool places around to check out too!

I purchased a vape at Vapetime for my trip to The Dominican Republic. I explained this to the…read morecustomer service rep. I noticed he was looking at my odd the whole time and I did not know why. My vape got ceized by security in the Dominican Republic as they are not allowed in your luggage. I believe that the customer service rep (a Russian guy) knew this and that is why he was looking at me odd. I called him when I was back in Toronto and said we could recify this situation if I was able to get a replacement unit at cost. He was unwilling to accomade me. Really, really sad and really disappointed.

Just the best online customer support. I've been buying vapetime brand since one of my friends…read moreintroduced me to Quad berry, and my wife loves Moon. Recently, the supply chain went sideways (yay for pandemics....) and I spoke to Jon several times about it. The first time, he didn't hesitate to release more to the online store, but the second time he was incredibly apologetic. But he was honest and accountable too(which should mean a lot to whoever is reading) in explaining what happened and gave me a timeline of when to expect more. Also, quad berry is the shit. Haven't vaped anything else in like 5 years. If you like sweet/fruity flavor, this is a game changer

I came in for my Birthday today and Miya was so bright and kind she had a big smile wished me a…read morehappy Birthday. I total recommend i have been coming here since I was in my 20s thank you Miya for all your great help.

Used to come here back in the day, loved it then love it now…read more Owner's are Great people you honestly can't get much better people then them running a shop like this, I've been coming here for 10 years almost now & the service has gotten nothing but better The Pricing is Amazing as always & high quality products all around, Selection doesn't end you will find exactly what you are looking for & if you don't I'd be super surprised, always came here & always will!

Love this store, they're always nice & helpful, great selection and the new location is…read moresuper-convenient

I was happy the first few times I visited this store. The first few times there was a lovely lady…read morewho served me. Today, my experience is far from good. It was below 1 star, but that's the least I was able to give. The young man seemed to be bothered to have a customer. Questions were taken as intrusive and not answered politely, he was a bit rude. This was the worst service I've ever received in this kind of store in my life. I couldn't get out of the store fast enough.