I've made multiple attempts to communicate with SafeSplash and waited for some sort of…read moreconfirmation, but never received a clear response. I had to keep calling and following up just to get basic information. Because of the lack of timely communication, I missed my opportunity to enroll. On top of that, management was not flexible or understanding about the situation, even though the delay was on their end. Very frustrating experience--I hope they improve their customer service and responsiveness. The swim instructors are pleasant and were very good.

Loved this swim school for my 3y old…read more He naturally likes swimming but Daniella made it even more pleasant by being so sweet and caring. She is a star! Clean pool, clean showers. Kids do like it there and parents too. We were there on Sundays. A little tough during the lunch time since the kid wanted to have his nap, but after 30 min of swimming we would take him straight home for a nice 3hour nap.

We have been coming to this facility for quite some time and have always enjoyed bringing our son…read morehere. However, during a recent swimming class, another parent made a comment to my husband saying that our son was "so rough." My husband does not speak or understand much English, so at the moment he didn't fully understand what she was saying or how rude the comment came across. Once he explained it to me, I was honestly very disappointed. My son is still a young child who is learning, playing, and getting comfortable in the water. If there was a genuine concern, there are much kinder and more respectful ways to communicate it. As parents, I think we should all have a little more patience and understanding with other people's children. Kids are still learning, and comments like that are unnecessary--especially when directed toward a parent who may have difficulty understanding the language.

This is a nice swimming school in the area for those looking to ensure their kids have this…read morecritical life skill. We've been to a few different swim schools in Bergen County, this is one of the more centrally located ones, being right off Rt17 and the GSP. Being fairly new, the facilities are very clean and bright, well equipped with spacious storage and changing rooms, with very friendly staff. Hours are very good so you should be able to find a time that works for you. There's even a small kids play area for those with antsy little ones. Price seems to be a bit higher than a few other places, but not surprising considering how new and clean it is here. But good overall.

NJSG is probably one of the best aquatic groups out there. All the coaches are highly qualified and…read morehave a love for teaching. My two kids both went there since they were young and had a lovely experience throughout the years. The coaches truly became like family. My son also was able to become a life guard with their lessons and certification.

From the owner: Swim School, Swim Lessons, Group Lessons, Private Lessons, Swim Team, Synchroread more

If you have toddlers DO NOT GO HERE. British Swim School,…read morehas repeated service failures and misleading practices by resulting in my toddler son not receiving proper swim instruction for over two months--despite the business manager **** continuing to charge me without providing the promised service. The issues began when all of the senior swim instructors at our location quit. Since then, my son has been placed with instructors who clearly lack the proper training or experience--especially in working with toddlers. Initially, we were asked to continue lessons at a Hampton Inn pool, which was both under construction and in unsanitary condition. Despite that, I continued the lessons. My son was then assigned to an instructor with no toddler experience. After raising my concerns, I was promised he would be paired with a more experienced instructor moving forward. Later, I was told my son would be paired with ****, the manager and lead swim trainer. However, when we arrived, my son was pushed aside to accommodate a new client's child and was instead handed off to a novice instructor who arrived 15 minutes late. That session involved no structured lesson--just my son being aimlessly tossed around in the water, without any of the promised instruction or protocol. At the very next session, my son was already in the water when I was told he wasn't even on the schedule. Once again, he was assigned to a random, inexperienced instructor--despite prior assurances of consistent, qualified instruction. Throughout this entire period, British Swim School has continued to collect payments, offers no refunds, and has not taken any meaningful action to resolve the issue. My son has been continually dismissed and underserved, and I've paid for services we clearly have not received. This feels like a complete breach of trust and, at this point, borders on fraud.

Both of my children go here for swim lessons. They have both been excelling and we truly enjoy the…read moresmall class sizes and open communications from managers. I believe the rates are reasonable and the policies and rules are very transparent. Will continue to send my kids here to learn the life skill of swimming!

As a mom balancing a business and family life, one thing is guaranteed: schedules don't always go…read moreas planned. Even with the best intentions, things come up. Recently, we were on our way to a birthday party when I realized our 7pm swim class just wasn't going to happen. That familiar stress kicked in--figuring out logistics, worrying about rescheduling, and hoping it wouldn't turn into a back-and-forth. But it didn't. I was able to quickly text and reschedule for the next day--no hassle, no long explanations, no friction. That level of flexibility and ease matters more than people realize. It's not just about swim lessons--it's about working with a place that understands real life and makes you feel like you matter. Highly recommend Goldfish Swim School for any parent looking for both quality instruction and a truly supportive experience.

My daughter attended for almost 2 years and the teachers never had any feedback other than "she did…read morereally good". There was no progress and she hated going. Teachers would waste the entire lesson fixing goggles and just spinning the student in a circle in the water and not actually teaching anything. It was also always really busy and there were so many kids in the pool at a time- it was very overwhelming. We switched to another franchise location and it has been night and day! Also, while I appreciate the business reply, that wasn't us. We attended all lessons that were paid for and we left in 2025.

Updating after just a few months because the basketball/gym floor was recently refinished and it's…read moremuch better now. There is still a lack of AC but as the weather changes that becomes less of an issue (for now). Just about every staff member I've come across here is very nice, polite and helpful. They treat the kids that come here well and they seem to look out for them -so for those reasons I think it's a great place. Reasonable monthly fees and a variety of classes are a bonus. Fitness center is average but clean with decent machines. You can get a good workout here, take a swim, and play ball here without breaking the bank. They provide clean towels as well. Very cost-effective.

I signed up my child for camp in this facility. I had previously enrolled my child in other YMCA…read morelocations and had a nice experience. In this location they did not have the children engaged in the activities and were not paying attention to them. We paid a lot of money for the camp but it did not meet our expectations. If you are looking forward to having your child have a good time during camp do not enroll them at this location. They reached out to the parents and said that out of 20 kids, there was a group of 10 kids who not engaged or paying attention. I believe if 50% of the children are not engaged, they need to change the activities to make them more interesting to the children.

i love this gym. the classes are the best!! i like the cafe and the equipment is in very good…read morecondition. the front desk can smile a little and try harder to look engaged and make people feel welcome. and i do not like the idea of children running around the gym and locker room. hackensack, please lay some ground rules of kids needing supervision while at the gym.

My concern regarding an incident at Hackensack Meridian Fitness in which I believe I was subjected…read moreto inappropriate harassment and interference because of the message written on my shirt. I was confronted by a male member who appeared to be upset about what was written on my shirt\. Whatever his personal disagreement may have been with the message, I believe I have the right to peacefully wear clothing expressing my views, provided that the message does not violate a legitimate, neutral facility rules. I did not threaten this individual, make threats against anyone, or engage in conduct intended to cause harm\. I also dispute any characterization of my shirt or my expression as "slander\." Slander generally concerns a false spoken statement about another person that causes legally cognizable harm; merely wearing a shirt containing an opinion, political statement, or other expression is not automatically slander. More importantly, I am concerned about the broader pattern of what I perceive as interference with my rights. On a prior occasion, I believe a woman interfered with my ability to pray. I now feel that I am being confronted over what I choose to wear and express on my clothing. These incidents have caused me to question whether I am being treated differently because of my religious beliefs, identity, or viewpoint.

What a great experience at Blue Water Divers. Friendly and extremely professional staff in a well…read morestocked facility. A little bit old and stodgy looking, especially from the outside, but the warm, friendly and extremely professional staff more than makes up for it. I would recommend BWD to anyone looking to embark on a lifetime of adventure, or existing divers looking to hone their skills or service their equipment.

Blue Water Divers is going to be my new dive shop from now on. Although I live on Staten Island and…read moreafter losing my previous dive closer to my home. I searched for a new dive shop, and was impressed enough that my son and my granddaughter took the try scuba class. Everyone that I have spoken to has been extremely helpful and passionate about their role at the shop. I am looking forward to continuing my own scuba education next month.

Went all the way down to join the club and Frank was extremely unwelcoming, so I will not be…read morejoining or coming back to that club...ever **Thanks for your response Andrew and thanks for the invite to keep MY review up. You need to get the facts straight first before you jump the gun on how friendly Frank was to me because that's simply NOT the case... My ID is 100% valid. Im retired like I told him several times This is what I clearly told Frank a year ago and he said that it was" no issue at all" ..So I ended up coming back to the club a year later to finally join up. He asked me for ID which I showed him, then he started to say oh didn't you come in here a year ago etc, so I said yes I did. He then tells me "oh your ID says retired you can join at the full rate" and "I told you last time that im not giving you the discount we offer ...(that's not true at all ), What he said was that it was NO ISSUE".. He started to examine my ID, hold it up to the light literally about 5 different times ,,,Not sure what that was about...I said Frank, " WHAT ARE YOU DOING WITH MY ID- YOURE EXAMINING IT LIKE ITS A FAKE $100 BILL OR SOMETHING, I said is there an issue?????..and he says " OH NOTHING I WAS JUST LOOKING AT IT. He then continues to say he's not giving me the discount and he told me this last year. I said NO PROBLEM...I was leaving, asked him for my ID back, and he started taking pictures of my ID with his phone... Maybe you can clear that up for me Andrew..what was that about after I said no problem and was clearly leaving the club with my coat on. Why did he start taking pictures of My ID? I mean I could care less that you or him think my ID is not valid, I could care less about any discount, or joining your club..Thats not the point at all.. I just didn't appreciate the way I was treated..PERIOD. Its really as Simple as that..I hope this clears it up for you. My experience was not good.

I have been a member of this gym for more than ten years. However, in recent years I find myself…read moremore in agreement with Eliza G (Jun 9 25) who wrote: they only care about money and don't take members seriously. I had questions regarding options and changes to my membership and the manager Frances Frierson gave me a song and a dance "we'll get back to you". I waited several days, then went again in person and still could not get answers. Based on their their lack of caring regarding a member who still was looking to keep a membership, I decided to cancel instead-- why should I be loyal when they obviously didn't appreciate my long time membership and recommendation for them?