I've gotten two tattoos from Allie, and two piercings from Nate so far, and I plan to come back for…read moremany more! The staff is so friendly and knowledgeable, the rooms are beautiful and sanitary, 10/10. Could not be happier with my results and experience here!

Solely based on phone call, I won't go in. Kinda friendly but not. Á la carte charges for…read moreeverything dealing with piercings (downsizing, jewelry changes-even if you buy new from them, etc.). Had bad juju from previous place that did this and was grossly overcharged. One and done. Went elsewhere and found my forever piercer, so a win overall. EDIT: responding to owner's comment, at no time was I told what you have said. Your employee said "$10 for every time they change jewelry or anything else; jewelry separate." When I asked her if they charge when downsizing from a piece purchased from you, was informed, "yes, every time something is done, a charge of $10, plus tax." I'd suggest you coach your team and perhaps stop spending so much time deflecting & challenging ppl's comments. Had I read before calling, I'd had known I would NOT want to do business with you. Yes, I am real. Not paid, nor a competitor as I've stated previously. No, not ever coming in. Shame on you. Perhaps review what customer service is truly about and spend time doing this, coaching yourself and your team.

Went to an appt to get my nose pierced...artist was nice, cheerful, and considerate of my pain…read moretolerance. While there, I asked how much it would cost to have a small tattoo inked again. They did it then and there. He was also so kind and likable. Shop is clean and fun to look around at.

Based solely on phone call earlier, they charge á la carte for piercings, even if I bought new…read morejewelry, they charge to put it in if I needed. So, I imagine a new piercing that will need downsized in 6 weeks would also be charged. They did this at the former shop I went to and was grossly overcharged, so this is a solid no. I get it's a business, but gouging is not okay. Found my forever piercer today at a different shop and that's a huge win. This is a real review, not paid and not from competition. I read previous comments from owner. SMH. EDIT: perhaps you should read. I said "gouging" and never was I offered $5, only $10 for each time something was done. Even if I bought jewelry from you or got pierced, I was told each and every time it's a charge. That's gouging and poor customer service. It's also in poor taste to blast a customer. Had I read the comments prior to calling, I'd had known to not bother as I wouldn't do business with you. The last piercer did just as you do: charge for everything. All told, I spent $50 with downsizing several piercings and had bought new pieces as well. Plus, she improperly angled my helix. Never again with her nor your business. I DID find a great person with SUPERIOR customer service that did what I needed, I ended up buying 2 new pieces and tipped well. That place will 100% get my business. I was in salon business for 27yrs and did the little things that paid huge dividends. Yes, I gave some service complimentary. Word of mouth is king in service industry. Yours leaves a sour taste in one's mouth. Sassiness is rude. 10 fold back to you for every single person you've done this to. Good luck.

Great artist, friendly. Great Vibes, highly recommend. ask for Tiffany, call and make any…read moreappointments or if nearby just take a trip up there and have a chat

Tiffany is amazing. The very best proffessuonal. and talented. It was a great experience and she…read moreis the only person I will go to. Set the appointment up and wait, it will be worth it.

Instant amazing vibes! All the beautiful women welcomed me and my friend and was super friendly!…read moreThey even were friendly enough to answer our 10 million questions which I really appreciate their patience with us!

I had wanted to get a septum piercing, but it was not something the piercer had done before. She…read moreasked if I would like to be a guinea pig, which I agreed to and paid a very small price for a great piercing. I'm very happy with the job done!

I just finished a three session piece with Tyler. It was a great experience start to finish. Great…read moreplace with great artists snd staff. No attitudes and the prices are reasonable for the extreme quality. I can't say enough about Tyler and his work. Amazing vision and skill in bringing my idea to life. I can't post pictures until it's healed because I don't think that is fair to his work. He's well worth the wait to get on his books.

DEFINITELY go to this place! They have a little waiting room you can get coffee and water it's…read morereally cute and feels very comfortable there! I got 2 tattoos, came out perfectly! They are all so nice and really funny lol This is Definitely My Go To Tattoo Shop Now!

I've been going to Black Metal for my tattoos and piercings since 2010, immediate walk-ins or…read moreappointments scheduled months out. Other shops in Cleveland might be more popular, but Black Metal is the BEST. I feel blessed to have this talent in our area, especially piercer Chris and artist Chad. (My arm by Chad is the Maleficent half-sleeve in the photos from 2014!) The shop is pristine & the guys here are goofy professionals playing loud music who care about making art on your body. You'll receive instructions on how the procedures will go and how to best care for your work when it's finished. I've gotten work done elsewhere on the West Side of Cleveland that healed like garbage -- that will never be the case at Black Metal. A serious gem about a mile West of South Park.

I reached out to Fionna to do a special memorial tattoo of my childhood pets Pippa and Bob…read morefollowing their passing. Fionna was able to perfectly capture their likeness and energy. I teared up upon seeing both the stencil and finished piece. The tattoo studio was welcoming, clean, and I felt confident in the quality of art and care there. I could not have asked for a better experience and now whenever I look down at my thigh I see my babies looking back at me. Highly recommend anyone looking for a quality tattoo to go to Black Metal!

Justin did an excellent job on my wife's tattoo. We have previously went to him when he worked at…read more252 Tattoo and he has always been friendly and professional. We would definitely recommend Justin! Also, the shop was very clean and looks well kept. Updated 4-14-19: My wife just got a portrait done of her recently deceased brother. Justin is definitely a master of portraits!!

Al did a fantastic job with my tattoo back in August. The shop was extremely clean, and I felt…read morerelaxed and comfortable the entire time. My tattoo turned out better than I could imagine it. The shop was very clean and nice. I had a great experience and definitely will be back for more.

My experience was a 10/10. Unfortunately I can't remember the name of the guy that did my tattoo…read more It was a while ago and I forgot to post the review, but I remember he was in the first room on the right upon entry. He gave me exactly what I came for, so precise. I also got a second nose piercing. Overall, they did an amazing job and for a decent price.

I came here to get a cartilage piercing with my friend. We each had different artists do our…read morepiercings. Mine told me I was only allowed one specific stud for mine while she had another artist and she was able to pick one of her choice. I was frustrated because I do not like my stud at all! While she was able to choose because of her artist. Get some consistency and let customers know all their options please.

Super great service, thorough and ensure what you are getting what you want. like size,…read moreplacement, etc. would def recommend! also had a cover up done here and Tony nailed it!

Came in for a quick tattoo with my sister by Jake Davidian, he was able to squeeze us in between…read morehis appointments. He has such a creative eye and is very talented with the tattoo gun. He helped my sister to place her tattoo and gave non-pressured suggestions, and was just a joy to be around while getting the tattoo! Would recommend Jake @ Lefty's to anyone.

Moving to a new city and finding a great (and reputable) piercing studio is a tricky one. You want…read moreto befriend a piercer for all your sparkling needs and find a front of house to help in curations, custom orders and more. After leaving a studio who did all that and more for me on the east coast, mid-ear project, I was on the hunt. GoodLife is appointment only, with reputable piercers, jewelry options and a cleanliness that reminds you of a fancy (but cool) drs office. NGL my first visit, I was welcomed by a tough FOH. I'd be lying if it wasn't the first time I've encountered a person who treated someone who is not as alt presenting differently. BUT my knowledge of jewelry and brands, placements and piercing upkeep is thorough and the reason I bothered driving 45 mins to this studio. Upon making my appointment I picked out Kelly, who JUST so happened to work that weekend. They were AHMAZING, sweet, professional, and made you feel good. And for me, it was good enough to keep coming back. They introduced me to Ezra, the studio manager, for a custom order placement and that interaction continued to make up for the initial not so great check in. I've been back 2 more times since and have had great service each time. I've been introduced to Marissa as well and look forward to having a second piercer to work with on my ears. Folks know but its like tattoo artists, you just end up with your go-tos. They have great jewelry options and will work with you to order outside of any of the brands in their cases, custom or otherwise. Go get poked and sparkly!

I've been in and out of Good life for the past few months for a new piercing, new jewelry, piercing…read moretroubleshooting and downsizing. The experience has been consistently amazing. The jewelry experts are incredibly attentive and their selection is hands down the best in the Greater Cleveland/Akron area. I drive out of my way to come here. Special shoutout to my piercing person, Grey. Grey is attentive, friendly, quick and professional. Go see Grey if you want your piercing experience to be a good one!