Amazing and quite loaded with older video games for the past gens of consoles. Definately recommend…read morevisitng it and would so visit it again.

This store located on High Street Kensington is the main technology outlet specializing in every…read moretype of manufacturing process. The company PC World/Currys has become a popular online retailer too, offering shoppers the option to finance. All round, the store has excellent customer service to support your every personal and business requirement.

Has anyone ever bought a product from PC World and tried returning it? What a nightmare! The…read moreinterrogation of what you are doing makes you feel like you are the one in the wrong and should stay home and deal with the products fault yourself. Staff are normally rude and never know what the hell they are talking about. We bought a laptop that had a faulty DVD drive; they just wouldn't exchange it as if we were lying! There is a huge PC World near Brent Cross. Biggest in Europe they say, and I love going around seeing what is new. Sorry to the guys at PC World but I will always by online as its cheaper! Dealing with your people when things go wrong is just too much heartache.

I went to look at laptops and after finding one I wanted I then went and attempted to find someone…read morewho could assist me with buying one. The first guy said he was helping someone else, but would help me when he was done. I never saw that guy again. The second guy I saw walking in my direction turned to help someone else who was wearing a suit. A third guy walked past me and I asked if I could get some assistance. He said yes but was on his way to help someone else. I then sat on the counter next to the laptops, while typing this review, assuming since I was sitting on the display stand someone would come to ask me to move or offer help. Eventually the girl who was working the register offered assistance. Turns out she was in training, which must be why she was being helpful. Hasn't picked up the missing customer service skills of the others. Since she was new she needed assistance to see if they had the one I wanted in stock. So she flagged down one the third guy who was supposed to come back earlier. I told them what I wanted and they didn't have the one I wanted in stock. Or the one on the display stand next to it. So I waited forever for nothing. And this is why brick and mother stores are going out of business and people use Amazon.

Went to Curry's to grab a SD card. Workers seem to be actively avoiding helping people. Saw two…read moreworkers arguing and one clearly upset. While eating in line for the register, customers lined up in the repair line and realized their wrong doing - and then decided to cut in front of the normal line requesting service. Funny thing was we were there before anyone else just watching it unfold. Decided it wasn't worth spending money here and had a nice walk in Kensington Park instead

Sold them an iPad for an agreed price as grade A. It was 18…read moremonths old. had always been in a case & had a screen protector. They took it in the Shepherd's Bush store, checked it at the desk. They said no marks or scratches & just needs a tech test & you will be paid. Then phoned & said tech test was ok but back of iPad scratched so only grade B & they would pay £169. I agreed as I didn't want the hassle to go back & collect it . But I had photos showing no marks or scratches on the back. So I emailed them with photos challenging them. 2 days later they changed the story from scratches on the back to micro scratches on the screen & charging plug scratched. There was a case & screen protector on the iPad & the cable & plug were like new. THESE ARE THE BIGGEST BUNCH OF LIARS, THIEVES & CON ARTISTS. THEY MAKE UP STORIES TO MARK THE PRICE DOWN. WHEN I CAUGHT THEM OUT WITH THE PHOTO THEY CHANGED THE STORY. THEY JUST MAKE THINGS UP. KEEP AWAY. UNLESS YOU WANT TO GET ROBBED.

Make things up. I took a controller here and they would not…read moretake it because "in Call of Duty it made characters walk backwards" what rubbish. Took it home, tested it with same game and was fine. Took it to another store (same company) and they tested it and said it was fine. 3 times they have rejected my products as "faulty" when other CEX stores have taken it and said no issues, they literally make up issues.

Robert Dyas is a wonderful institution: a traditional ironmongers, with High Street store…read morelocations, for those not able to get to out-of-town shopping centres and retail parks. As well as ironmongery, they sell a wide range of kitchenware, kitchen electricals, and other household items. Great for torches, batteries, cleaning materials, plastic bowls, cooling fans and fan heaters - you name it. They have a fairly constant range of special offers, some of which offer very good value. Unfortunately, the wide range is the undoing of the small store in Earl's Court. The range is too wide, and therefore lacks depth, to really offer much choice. Sometimes they have what I want, but more often I make the trip instead to their larger store in High Street Kensington. That said, it has been useful for the odd emergency item and the staff have always been very friendly and helpful.

One of a small chain of High Street electrical shops, it sells a wide range of small electricals…read moreand electrical fittings, including those hard-to-get light-bulbs for bathrooms! They occasionally have good offers on things like toasters and electric fans, although their prices are generally higher than DIY stores - but then, you're paying for local convenience. They will order in items such as light fittings, and have an extensive range of catalogues from which to choose them. The staff are knowledgeable and helpful and, on the day of my last visit, were going beyond the call of duty to help and comfort a woman customer who had lost her handbag and shopping when the taxi she had arrived in drove off with her possessions still inside!

Has the old faithful finally given up and blown up ? Need to upgrade to a digital tv or you just…read morefancy a new one. Tele's are getting cheaper and you can buy them just about anywhere these days, but these guy's know there stuff. I am sure that you could spend hours on the web, researching and finding one slightly cheaper, but it probably comes from outta Mongolia and will take a year to get to you. Richer Sounds are a professional outfit, offering all the mainstream brands of t.v., hi-fi, speakers etc etc. Pricewise I think they are good, as I said I am sure you could get it cheaper but you may only save a few quid and won't have the no nonsense approach to returns and any problems that you experience. Went in there the other day as it was a new shop and I have been thinking about a new t.v. and found the service and prices both to be excellent.

I was literally lost for words at the level of customer service I recieved in this shop. Richer…read moreSounds are notorious for the great care they offer there customers, but I was not expecting a free upgrade to the latest AKG headphones when the noise cancelling function on my beloved old ones stopped working. The store manager should be nationally recognised as a bastion of truly great customer service. I really should have popped across the road, bought him a pint and dropped it back at the shop for him.