Great place to pop in for a quick swim in the indoor pool. Very friendly to guests like me who are…read moreon the road visiting from a distant branch.

I've been to a lot of different gyms over the last 15 years, and the Holyoke Y is one of my…read morefavorites. As a winter member there, I've used many, but not all of the facilities at the Y. The weight room is small but they have a good variety of free weights. I've gone at many different times, early in the mornings, later in the evening, and in late afternoon. At times it can be busy, but I think there is one major thing that cancels our the at-times busy-ness for me -- people there are SO nice. I know that another local "gym" calls themselves the judgement-free zone, but this Y is truly a comfortable place to work out. I've had nothing but positive interactions with people of all ages and cultural backgrounds - both staff and members - in the front desk area, in the weight room, cardio room and pool area, and in the locker room. I was searching to see if there were any deals right now because I had a membership for about 4 months last year and I was really surprised to see the negative reviews on here and I don't think they're warranted. If you want a reasonably priced facility with many different services to help you stay in shape, this is a great local spot for folks in the pioneer valley.

The water aerobics classes are HATEFUL. Mean (elderly) women that do not welcome new people. They…read morehave been going for years and feel some sort of entitlement to the space. I alerted the front desk and managers, who are aware of what goes on, and they do nothing. It's absolutely bizarre. A whole gaggle of awful women that have found each other. Good for you, YMCA. Absolutely not a welcoming community.

Nice place lots of stuff to do and nice employees (despite what other reviews might say) only…read morecomplaint would be it's quite overpriced and getting a day pass is usually the more financially viable option

I love this Y! It's always very clean and everyone that works there is in a happy mood. They really…read moreget to know you and value you as a member and neighbor! They have a great variety of classes - I know many of the teachers have been there for awhile so they must like it too! Bonus in a pool hot tub and steam room.

I love love love the instructors at this Y, but the sign up process has been a nightmare trying to…read moreget into the classes that I want to take. The management has tried to iron out these issues, but have only made it worse, and find that I am cheated out of the classes that I want to take. There are classes that fill within minutes of becoming available, and if it fills, you're out of luck. I'm not usually a complainer, but when I addressed this by phone, I left a message, and didn't even get the common decency of a return call. So in short, my membership dollars are paying for nothing, and I'm being cheated out of exercising the way that I want because my finger isn't quick enough on the button.

I've been a member for about a month. I'm consistently blown away by how clean it is every time I…read morewalk in. No complaints!

They don't inform their customers that they will be stuck in a contract of "2 years" and they…read morepressure you to pay them and they threaten you to pay them what you owe if you no longer want to be in the contract. I was told " you can't cancel your membership you have to keep paying" I won't be paying for a membership that I no longer need or that I was falsely informed about.

Too many kids. They rent out the place for birthday parties. Babies in the pool, teenagers take…read moreover gym.some evenings. Not for grown ups

My family and I love coming to Fitness First! We have been members here for so many years and love…read moreall that is available to us at this one location. I especially appreciate the classes available to all members at no extra charge! We have easy access to hand sanitizer and disinfectant wipes which are throughout the gym. The staff is amazing...always welcoming us in and eager to help. Thank you Kurt, Paula and the entire staff for making Fitness First a gym we like to call "our" gym!

My wife and I have been members at Crossover Fitness in Southwick for over two years, showing up…read morethree times a week (on purpose!), and never have we arrived and regretted our decision to attend. Each day, the floors shine, the machines hum, and the knowledgeable staff greets you as family--assuming you are still talking to your family. :-) You can tell the owner runs his business with great pride. Everything works, everything's spotless, and you always know exactly what you're signing up for--including the owner's famously clear cancellation policy. This gym is proof that "small town" doesn't mean "small effort." The facility is safe, comfortable, and blissfully free of that flex-in-the-mirror energy you find in other gyms. And it is open 24/7 with staff hours in the morning and evening. The equipment works great, the staff is genuinely friendly, and the owner's attention to detail borders on heroic. If gyms were hotels, this one would earn five stars and leave a mint on your yoga mat. Clean, convenient, and welcoming--it's the only place in town where breaking a sweat feels downright civilized.

My husband and I love working out here. We go very early morning and love that that we can get in…read morewhenever it is convenient for us. Even when I go in alone I feel safe. Facility is well maintained and machines are in great shape. The owner, Seth is awesome to deal with about anything.

If I could put 0 I would. Machines piled on each other, fans dont work, no stretch area or…read moremedicine balls. And dont interrupt the desk guy from socializing.

Very Clean!!! Love this place. Plenty of equipment to choose from that is well kept and clean. i go…read morein the morning and the atmosphere is great. The staff is friendly and the members are as well. They mix it up with a good variety to choose from cross training, areobic equipment, etc...would highly recomend!!

Great little place to get a workout in while you're in the area. The place is very clean. Almost…read moreserial killer clean. They offer full size lockers! Locker rooms are clean. The showers are clean and the water is very hot! Staff is very friendly. They explained that they had a workout pass that they offered for 75 dollars and you get 10 workouts with it. Great deal if you're a visit often. They never expire, unless you do before they go out of business. The internet doesn't really exist and cell service is spotty. I guess that's a good thing if you're just trying to unplug and get your sweat on. The folks that workout there are fairly friendly. I'd recommend this business to a friend.

I would approach this place with caution…read more I cancelled my "Pay as you go" membership, and after 2 months was sent to collections. The membership was labeled as a "Pay as you go" cancellation with 30 days notice, however, going to the gym for 1 1/2 years and cancelling at the beginning of the month likely wasn't enough for them. I received a call from collections today saying I owe $124, admin fee, membership fee, and and a gym fee. Definitely avoid this place. Just another note, the equipment is ancient. I saw someone using the back row machine, the cable broke into his face while in use. Poorly maintained. Odor within the gym is terrible, very minimal AC in the Summer.