Mrs. Jocelyn Landeta she's the best front the best l been with this ins company for 4 years l'm…read morevery happy because of her l'm continue renewing my 3 cars every 6 months thanks very much Mrs. Jocelyn God blessed you and the company Progressive

Gabriel was the absolute best. Made the process simple and gave me options. He also broke down the…read morenumbers and lingo into terms someone who doesn't do insurance could understand. He gave me advice for the future and never made me feel pressure about getting anything. Great guy.

This office is amazing...I worked with Yaslin, she was patient, professional. She explained…read moreeverything about my quote, compared and made suggestions to save me $$$. I will be working with her to move my auto insurance soon. Thank you! LK O'Steen

After nearly 15 years with Geico, I recently made the move to State Farm thanks in large part to…read morethe solutions provided by Drayton O'Steen and Wyatt Rancourt. These two gentlemen quickly and effectively solved a fairly challenging coverage scenario for me and did so while being professional, knowledgeable, and responsive. Coverage was established for my vehicles through a turn key process and all of this was delivered while still being surprising cost-effective. Overall, the professional setting / beautiful office and knowledgeable, friendly staff has won me over as a client.

Thanks so much for helping me with my policy. I really appreciated the time and patience explaining…read moremy claim process. Gregory went out of his way to walk me through my policy and letting me know what to expect. Thanks again! Will recommend Geico to everyone!!! -- Annette H

I spoke with Jason after requesting a quote online. It was…read morequick and painless and he tries to make sure you get all the discounts you deserve.

Went there to buy Insurance for 2 Cars, There was only one lady working on the phone so we sat down…read moreto wait after over 20 minutues the Lady ask us to "shut up" becuase she was on the phone, I never been so insulted from any one proving a service, I told Her that I was a Costumer that pays your salary and that is not a way to ask us to lower the voice after waiting for over 20 minutes , Insulting their custumers, Readers DON'T THINK TWICE DON'T GIVE THEM YOUR BUSSINESS. I strongly said She needs manners and get another JOB.

Went today to get my car insured, all other places were super expensive, Maria Gonzalez Guided me…read morethru everything and got a very nice insurance quote. She's very friendly and professional. Highly recommended

I was looking for a new insurance carrier for my home an stumbled across All Trust FL. I was…read morefortunate enough to get a call from Yuliia Danylishyna who made the process quick and painless. She placed me with a company I had been insured with in the past which pleased me. I highly recommend Yuliia for her knowledge and professionalism.

Thanks to Jorge and the team for helping answer all our commercial insurance questions and…read morerecommending suitable coverage. It was great to have a local Sunny Isles team that understands the needs of fast growing FL businesses.

Not sure if i have the right location for Miami zip codes. My complaint is about customer service…read more KAT (he/she) was rude, unpleasant, arrogant and condescending, when i told her i was gonna complain about her in the survey, she made sure i didn't get the survey by hanging up. Then i called a few more times to put a formal complaint about the call and escalate, but all other agents like John and some other guy teamed up to make sure my call didn't go through, and also hung up on me several times. First day of the policy! Great representation of Direct Insurance / Allstate, great service! Hopefully the crappy service ends here. Feel free to contact me about this, i have the calls, date and time!

this company is the worst if i can give them a zero star i would if your thinking of car insurance…read moredon't pick direct auto they will not fix your car and they will fine any excuse not to fix your car please dont do it they're a scam!!!!!

Quick and easy depending on your time of arrival. The mornings are super busy and full of people…read morewho arrive before the location even opens. They recently updated their hours back in March 2025 to 9am - 5pm. Your wait can be anywhere between 5 minutes and 2 hours depending on how busy they are and they do not take appointments. Afternoons seem to yield a shorter wait time. The hold up is usually because people bring the wrong documents or have multiple vehicles to inquire about. The clerks are helpful once you get to them. If your situation is a bit complicated you may need to wait until a manager becomes available but they will help you as much as possible or explain why they can't. They accept debit and cash payments. If you need to speak with someone that is multilingual, please have your translator app available because most of the clerks are not. Too many times have I seen someone walk up to the clerk speaking another language, the clerk lets them know they do not speak that language, and the customer just stares at the clerk like the clerk did something wrong.

Do not visit this place unless you have plenty of time. Service at the speed of a glacier!!!!…read moreI was 2 hours watching the fluorescent numbers not change.

I had a great experience at Beach Auto Tag Agency. They were fast, professional, and super…read moreorganized. I had an appointment and they saw me right away, no waiting around at all. They don't have their own parking, but it honestly wasn't a big deal because the service was so quick. Everyone was helpful and made the whole process simple and stress free. If you need tag, title, or registration work done and don't want to waste your day at the DMV, this is the place to go. Highly recommend.

Great stuff- ready to help and resolve your issue, friendly, professional and quick. Reasonable…read morewaiting time, handle with great attitude and respect