Ashley assisted my mother changing phone/internet providers the location on 49. She was very…read moreknowledgeable and went above and beyond in her assistance. She had stellar customer service skills. Ashley was very patient with my mother taking the time to answer all of her questions as she explained the process. She took it one step further by setting her existing devices as well as unboxed the new equipment and set them up for her in store. Change is difficult for many people and Ashley made the process so much simpler. Thank you Ashley for taking such good care of my mother.

The representative played games with me when I was ordering my phone . So I told him no after…read moregiving my credit card number. He sent it anyway. But after awhile I couldn't get used to the android phone and returned to my iPhone, however , my friends and some of my family gave T-Mobile and they have no problems. I may try them again as AT&T is getting ridiculous with pricing. They don't even tell ya what all the crazy charges are and then refuses to take them offs

Came in this morning (4/30) around 11 am needing to get my new phone set up. For the life of me I…read morecannot remember the sweet girls name that helped me I just remember her name began with a 'K' ‍. She was so friendly and helpful, she's an asset to this company for sure! Great service !

Yes, i went there friday morning . They just opened to have my phone switched over to my own…read moreaccount .The employee had an attitude right off the bat . She acted like she didnt even want to be there . I forgot my id in the car and that made her even more annoyed . In the end i didnt get the probkem solved . Im glad i dont have to deal with them again ! If you

BUYER BEWARE.. the Internet service is unbelievably useless. I took 8.5 hrs just to order…read moregroceries. 3 hrs to write this. The Internet constantly crashes and I usually can't get on the net or a site at all. My phone cost 1200.00 and I hate it. The tablet is useless too. And I have to pay 200.00 a month for an this bundled useless Internet . Ridiculous.. My 50 dollar phone and Internet with straight talk was a hundred times better then Verizon. I will never get anything from Verizon again .. Ever (and don't get me started on their bait and switch deceiving staff)

I found out Verizon allowed someone to use my name, address, and SSN with a stolen piece of mail…read more(they did not check the person's ID), they just let them walk in and sign up with no ID. Now I have a fraudulent, nearly $6,000 debt in my name. Verizon let this happen while I was deployed out of the country, and never reached out to me. Now it is in collections and damaging my credit, my scores dropped by 50-70 points across all three bureaus. Verizon has not been helpful with the fraud process and has only thrown up red tape and made things even more difficult. I already have an attorney and will be suing. Do not do business with this criminal store and company.

My laptop was randomly shutting down and not really holding a charge. I had called and was told…read morethat it was likely a battery issue. It was suggested that a new battery would solve the problem. I had good experiences with the techs and my laptop works great now. The girl handling check-in made things a bit confusing.

Fixed the glass on my iPhone 13 - no fuss at a great price. Fast service- excellent customer…read moreservice.

We had a meaningful and productive visit with Shane today. After changing our service to ATT and…read moregetting new cell phone we ran into a glitch in transferring data to our new cell phones. Shane quickly discovered the problem as the VPN was conflicting with Norton VPN which stopped the data transfer. Pleasant conversation and getting results meant a lot to us. We feel confident with the new service and look forward to being with ATT for many years.

I'd leave a million star review if I could. The employees were so helpful, funny and patient with…read moreme while I decided what I needed. They updated my phone for me and answered every question I had. Their kindness was definitely appreciated!

My husband and I spent a long time in there yesterday switching 4 phones to verizon. Marissa was…read morethe one that helped us. She was so nice and found us the best deal. She had to spend a lot of time with us. We had only planned on switching 2 phones so I didn't have the port out number for my kids phones. She told me to text her when we got home even though she was off work by then. She completed those 2 lines from her home. That was so sweet. I really appreciate all that she did.

Horrible business account support. Manager doesn't care to help fix issues created by Verizon…read more Sales associate seemed helpless. 38 calls to Verizon and no solutions. This is insane.

I had mistakingly made a change to my ATT account online which would have resulted in interrupting…read moremy wife's cell service. In a panic I drove to a nearby ATT store on Hwy. 90 BSL MS. I was fortune enough to encounter a service representative by the name of Timothy who immediately put me at ease an assured me he could resolve my issue. Most respectful young professional I may have ever encountered. Also i was pressed to be on time for another occasion and Timothy resolved my issues in a matter of minutes and treated me with such courteously I will only have positive things to say about ATT. Outstanding employee. Lloyd

2 young ladies and a young gentleman were fantastic...friendly, respectful but most importantly…read morehelpful...did what they could to fix my iphone problem...which was more than I expected and offered suggestions of where to get more help...my interaction with them just made my day...love you AT&T!