Complainers like Joe need to open their own business and the let's see what kind of customer…read moreservice they provide. Then they'll be crucified online by people just like him. Incredible how since about 2008 people have become such whiners. "Customers always right" has now become "Customers always wrong" The customer always fluffs up their story to make the business look worse. I used to buy From a place up in Irvine off Von Karman. This is way more convenient. I'm happy with the products and service. When I walked in there, I did spend time looking at many things prior to asking for help. It seems when you're In business , it's impossible to make everyone happy. If you jump up on your feet and help them too fast, they'll say you're a pushy salesman, if you wait until they ask for help, you're ignoring them. You cannot win. Shopping here saves me hours in lost time traveling elsewhere. And I cannot stand an ass kissing staff. I like it here, definitely will return. Thanks people..

Came in to look to look at knobs and kitchen pulls and faucets for or newly remodeled kitchen. The…read moreservice was great and selection was excellent all and all good visit.

The boys are legit Ivan z and Andy Chris v the boys are the…read morebest they need raises ASAP

Louise, Chris and Paul very professional and thorough in assisting us with our new vanity…read more thank you

Beautiful location, attentive staff. They have great selection of individual wine glasses which is…read morewhat usually brings me back. We like the sweizel stemless red wine glasses they are quality and last us for years

This is a much nicer store compared to South Coast Plaza. Employees here were better trained with…read morehelpful customer service and didn't get in your face every two seconds. Displays were clean and organized unlike South Coast's We bought some Fall themed stuff for the kitchen such as pot holders, towels, etc. I also had to pick up some more of their low calorie cocktail mixers that are overpriced yet delicious. Plenty of parking. It's on the Trader Joe's side of the plaza. Can't beat the ocean view when you walk out the door!

Went back to Fred at 1st Choice Flooring for a new carpet in our master bedroom. I had previously…read moreposted a review after a mixup/miscommunication over carpet samples for a previous project. We chose an Anderson Tuftex Silhouette product, along with new Coronado baseboards. Fred assigned our project to Francisco - a seasoned carpet professional installer. What a craftsman!!! Could not be more pleased with Francisco's great work. We are very satisfied customers. I highly recommend 1st. Choice Flooring here in Dana Point. See the owner Fred. Fair and competitive pricing with high quality products and installation.

From the moment we walked into the "1st Choice Flooring Kitchen & Bath" showroom until the final…read moreworker left our home, we could not be more pleased with the whole process. First there is Fred, Neema and family at the showroom who together made the whole experience worry free. Their knowledge and expertise in the products was obvious. Once narrowing our options down, Neema and Fred both stopped by as scheduled to measure the space and provide recommendations while also dropping off samples to visualize. Both stated multiple times, there is no rush, take your time. Once we locked down Fred stated the material should be ready for install in 2 weeks and beat the date. Once the material was ready, next up was installation. Neema called to ensure our questions on install were answered and like clockwork, Manuel and the team showed up ahead of time and installed our flooring with precision. What amazed us was that throughout the process, Manuel checked in multiple times to make sure we were up to date on the work. Install was unbelievably professional and the post install cleanup was impressive. No dirt or anything left behind. Only a phenomenal floor that only made us question why we waited so long. Multiple times at the end of install and the next day, both Manuel and Neema stated that if we had any questions to just call. So how good are these guys? The next morning Neema called to check in and asked if he could stop by to verify the work and our satisfaction. Our response - Wow. This team is awesome as every step throughout the process was calm and easy. Next time the only choice is "1st Choice Flooring Kitchen and Bath". Thank you all for a fantastic job and amazing floor.

All OC Kitchen & Bath just completed the renovation of my two bathrooms. Working with them was a…read moregreat experience, and I'm very happy with the results. Jim, the designer, helped me pick out the materials and stayed on top of the project throughout the process. All of the teams did a great job with the demo, plumbing, electrical, drywall, cabinets, countertops, shower doors, and finishing work. Katrin coordinated all the teams seamlessly. Eric and Antonio provided great recommendations every step of the way, and their crew was always nice and considerate. The project took a little longer than expected due to a missing cabinet issue, but overall it was a great experience with quality workmanship, fair pricing, and a professional team. I especially love my master bathroom and will definitely use them again for future projects.

I don't believe these 5 stars are real reviews from real people. This company did my kitchen…read moreremodel and it is very poor workmanship. I would never recommend this company. You would be better off going to tile mile in Anaheim and contracting people yourself. That's where I found my counter people for the first remodel and they were fantastic and counters lasted almost 20 years. My counters now are barely over a year and all the seams look horrible. They pick cheap labor for all the work and that's exactly what you get, however, that's not what you are paying. They definitely overcharge for what you get.

Richard and Li's crew just finished remodeling/upgrade my parents' 1954 kitchen and flooring. From…read morethe start to finish was less than a week! It was so much faster than I expected, I didn't think they were going to meet the quoted timeline. :) My parents are very happy with their new kitchen (and that makes me happy as this was my gift to them!). The work quality is exceptional. Li was very professional and talented. He was about to fit a design to an old kitchen floor plan. He always kept me updated on the progress as I was unable to be there while the work was being performed. I would highly recommend this team to my friends and family. Side note: they only redo handle the kitchen remodeling component. You'd have to hire a plumber to refit the pipes and drains.

Richard is my family's go-to for any kitchen or bathroom renovations, and for good reason. Most…read morerecently, we hired him to remodel a walk-in pantry and replace the countertops in our bathrooms--and once again, he exceeded expectations. His pricing is fair, he's incredibly flexible (which I really appreciated since I'm picky about design), and his crew was always clean, and respectful. I had purchased a single quartz slab to use for both the pantry and bathroom counters, and Richard went above and beyond to ensure that not an inch was wasted. In fact, he even surprised us with a cutting board made from the final remnant--such a thoughtful touch that shows how much he cares about delivering value. I would highly recommend Richard to anyone looking to remodel their kitchen or bathroom. We're so happy with how our pantry turned out--it looks like it belongs on a HGTV design show.

As some of my fellow "Yelpers" know already about me, I like posting the good, bad, and ugly for…read moreeach review. Well folks, you might be a little disappointed.... The "GOOD"! Yep, I decided to start with the positive and in this case the GOOD is **insert drum roll here** Dang Nguyen! He was so patient and always had such a positive can-do attitude. Let me start from the beginning. I was feeling overwhelmed with my remodel. The contractor had done his best to replicate the cabinets I had, with the new ones. However, staring at the CAD rendering didn't put me at ease. Did I mention I am a type A personality. So the contractor, myself and Dang sat together and starting at one end of my kitchen going through to the very last cabinet. We looked at every single drawer and cabinet placement including where the appliances would go. I think I was bending their ear for at least an hour or so with constant questions. We double checked measurements, discussed inserts and if Dang needed clarification or if I had a concern Dang never rolled his eyes or tried to shut me up. He allowed me to "ask away" and never tried to scoot me out of the store. The fact that he was professional, patient, and created such a comfortable environment he deserves enormous recognition, respect, and a pay raise! When a cabinet or drawer didn't work out because of measurement changes, he always had a suggestion. For example, I don't cook but I love those pullout spice racks. You know, those narrow pullout drawers. I don't use them for spices but they are so helpful for other things. Another example is the stackable insert for the silverware drawer. I love gadgets so when I saw this in the show room, well of course this girlie needed to have it. I know it's not a new idea, but for me, and my 35 year old kitchen - it was a big deal and I am thrilled to say I love it. Another example, their showroom had at least 4-5 different trash bin drawers to chose from! What??? Now I am giddy with the idea that I don't need to put the trash bin under the sink. The BAD. For months, prior to selecting a contractor, my heart was set on the color "Sage" for my kitchen cabinets. Unfortunately 405 Cabinets & Stone didn't have that color selection. I was so impressed working with Dang, I actually changed my mind and went with a different color that is sold there. Am I sad about the color, I would be lying if I said no. But, once I make up my mind, I go all in. In this case all in means sage color accessories! My point here is turning a bad/sad experience, into a positive one. More importantly, I want to tell the store owner it was because of Dang, I ended up purchasing nearly everything at his store. Mirrors, bathroom vanities, hallway closet cabinets etc... The UGLY, two words Parking Sucks! (enough said) I hope this lengthy Yelp review is helpful - ask for Dang, and don't panic if you can't find a place to park. **insert smile here**

I asked Jenny to design custom entertainment cabinets for one of my customers, and she did an…read moreamazing job! Her design was exactly what we were looking for--beautiful, functional, and well thought out. I was able to build the cabinets for my client based on her design, and the final result came out great. Jenny is creative, professional, and easy to work with. I highly recommend her for custom cabinetry and design projects!

We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

I wish there was a higher rating than 5! G&A Flooring was amazing! Brandon came over, gave us a…read morevery reasonable quote, recommended a better and less expensive flooring than we had already purchased. Their crew came and and in 1 day, installed our flooring beautifully. The crew was on time, respectful, professional, covered all our art and surrounding areas, left our house very clean. I cannot recommend them enough! Thx Brandon! We love our new floors!