I stopped in today and was looking at the menu and feeling a bit lost, trying to figure out what to…read moreorder. The lady at the front desk saw I was confused and didn't bother to help or explain anything, and her attitude was overall very rude, which made the whole experience uncomfortable.

I had to ask the attendant to remove a dead roach from the seating area and he gave me attitude…read more The music is outrageously loud and horrible causing a stressful experience. The manager is arrogant, pompous and rude

Super clean and the machines all work, though the washers are not cheap…read more Seating is uncomfortable and is unbearably hot in the sun. Machines work better on a credit card; the dryers eat your quarters.

It's very modern and comfortable. All brand new machines. Even have loyalty program so you get…read morediscounts every time you wash and dry. Most important, is very clean. Also have TV, AC/heat, WiFi, charging stations and take credit cards, quarters and loyalty card.

This place is great! Its clean, and the staff are very friendly. The bathroom is clean which is…read morehard to find in most places. Its reasonably priced for wash and dry. The biggest thing is when I was washing my clothes I saw this elderly lady coming in, and the owner helped the lady with bringing her laundry in by holding the doors and getting her bags to the washer. He even helped this other customer take her cleaned clothes out to her car. Good service, and kind people. Definitely coming back here!

By far best laundromat ! Clean , great washers and dryers, great prices and the service is great …read more I have about 5 laundromats near me and this one is the furtherest from but I rather travel here to do my laundry . Love the new owner , very nice .

Train your staff to treat your customers in a professional manner. Instead of listening, the…read moreemployee started screaming. Thankfully, this is not the only laundromat in the neighborhood. I refuse to patronize any business that mistreats their customers.

I've been living in the area for 15 years and typically go to the newer laundromats over by White…read morePlains Road. They leave you alone and their machines don't disappoint but sometimes when I want to not walk as far I've come here and I have to say the short, older, blond woman who wears glasses and runs the place is RUDE and the "mechanic" is even MORE RUDE. One time I was pressed for time before heading to work and I didn't realize that the dryer I was using was not hot enough to dry my work clothes all the way. I presented the problem and how I couldn't wait to re-dry them so I asked them to refund me the money at the very least. The mechanic said he would not and then referred me to the short, older, blond woman who brushed me off and told me to speak to the mechanic. It was this back and forth that was so unnecessary for machines they should be paying more attention to and maintaining. On top of that this issue was for about $1.70 of a refund which was ridiculous to deal with. I took the refund and then asked her if I could have a thin plastic bag to put my wet clothes in so they don't wet my other load of dry clothes and could you believe she wanted to CHARGE ME $1 for the bag?? These people CLEARLY no NOTHING about retaining customers and holding themselves accountable for the overall inconvenience. Yes, they refunded me but they could have been kinder and more courteous about me not ruining my other clothes plus a dollar for that thin ass bag was too much. Will most likely have to go back there since they're close by but I really, really don't want to. Check your dryers and stay away from that lady if you have to wash there.

Don't always have to use laundromat but did today. Very well run and maintained. Services include…read morewash and fold, self service.

After visiting a few different places this evening, Village Launderette was a breath of fresh air…read more The lady at the front desk was friendly, welcoming, and immediately understood exactly what I was looking for. I had three large bags of laundry, and she checked everything in quickly and efficiently without any fuss. Great customer service is about making things easy for the customer, and that's exactly what happened here. She was helpful, professional, and got the job done with a smile. The pricing was straightforward, the process was simple, and I left feeling confident my laundry was in good hands. Excellent customer service. I'll definitely be back and would happily recommend Village Launderette to anyone looking for reliable wash-and-fold service.

The only thing I know of fabrics is that I don't own any polyester items, namely because they are…read moremade out of recycled tires, water bottles, etc and are more likely than not to result in a rash. I don't know what is cashmere,wool or cotton, the lady that works here is so nice. And she helps me figure it out. They have very good prices with regard to bulk sweaters and other items, which is one of the reasons I come here. Since I bargain-scoure for clothes, having to pay more to launder garb than it costs is just way too much for me to get many head around. Also, they have plenty for washers and dryer's for those people who want to do laundry on their own, but also decent prices for wash and fold for those who might be a little time constraint, or otherwise unable to figure it out on their own The lighting is circa 1970s in terms of lumens, and the buzzing fluorescents (that you probably still see in former iron curtain stores) adds to the mystique. The temperature is comfortable. The seating can be a little sparse The one thing I really like about this place is that it is conveniently located next to Dunkin' Donuts, Carvel, a deli, and the supermarket. For those people who like to multitask, it's nice to be able to do your shopping, get your laundry done, enjoy ice cream and then--after feeling pretty guilty about having the ice cream--go buy a coffee to increase your endorphin levels and not so bad about it all.

For over 25 years my family has used Pelham Plaza Laundromat and have always had a pleasant…read moreexperience. The workers have been helpful and the machines are clean and reliable. The wash and fold is also a great convenience. The free parking is also a plus !

I lost my phone in the laundromat and it was returned to me by Angela right away. Also my brother…read morebrings his laundry in weekly and Lupita found his wallet when loading the machine. Picked up my laundry and she gave me my wallet. Angela and Lupita are both trustworthy employees and do a great job.

I've been using Laundry Train for approximately two years now, and I am extremely happy with their…read moreservice. I found this service through my employer who uses their services weekly. Everyone is very professional and friendly. I primarily am in touch with Fernando who has been consistently excellent. He is always punctual, professional, and very friendly at pickup and drop-off. My laundry is handled with care and always comes back clean, fresh, and neatly folded. Fernando's reliability and courteous service make a big difference in my week. It's one less thing I have to worry about, and I really appreciate how easy and convenient he makes the whole process. I highly recommend Fernando from Laundry Train to anyone looking for dependable laundry pickup and delivery

Love Laundry Train! I'm a loyal customer and have been for a while now. They offer reliable,…read morefriendly service and never miss the mark. Their pickup/delivery service is so convenient and their drivers are awesome. I work downtown and having their late evening slots available really help. They also have an app that makes scheduling super easy. They're communicative and always follow my cleaning preferences as instructed. Never had an issue and they always handle my stuff with care (even the pricey items). Highly recommend!