Sorry for the long rant. On Thursday, March 29/24, I submitted an on-line shopping order as I have been doing for approx 4 years. Drove to the store and picked up my groceries during the proper pick up time. When I got home and opened the back of my vehicle, I could tell right away that a lot of my groceries were missing from my order. Non of the missing items were indicated on the 3 pages of my order report. Once inside my home, I had to do an inventory or what I received and what was missing. Before I had finished, the phone rang and it was Save On saying they had my missing items and asking when I could come and pick them up. Seems like the missing items did not even warrant a "delivery". Turns out (over $400.00 shopping order) that 17 of the 52 items did not come home with me. To top that off.....not all of the items I was missing from my order were included in the missing items that Save On told me to come and get. Not only did I NOT get my items....some other order DID. The young lady that brought out the remainder of my items (after she had to complete my order before I came back to the store ) was polite and pleasant and told me she would speak to someone about the issues with my order. Well...today is Tuesday, and I have still not heard from anyone from Save On. Shame on Save On Foods for the poor on-line shopping service and the NON EXISTANT customer relations. read more