This is a highly unethical business in which I have video proof of their scam of frequently charging you more than originally agreed upon: https://youtu.be/n1X1i0RRpsg?si=39d_zDtqVfFJOkYz read more

Excellent service! The delivery driver picked up my laundry and delivered it back right on time. The price was amazing, and the whole process was smooth and professional. I'll definitely recommend their service to others! read more

Would not recommend. I have been using SaveOn DryCleaners for years and in the last 2-3 years the service has gone down dramatically. 1. Dress was send for dry cleaning and was not done, stains werent touched (even after charging me), sent back twice to be fixed. 2. A bunch of assorted clothes that needed to be dry cleaned and mended. They lost items, didn't fix all we had agreed on and I got the last of my item back MONTHS later (I would go in multiple times a week after she said it wold be ready, only to be delayed time and again. Extremely expensive for shoddy work. 3. Dry Clean Coat and re sew buttons. The coat was not ready days after she said. When I picked up my coat the buttons were not there. She denies getting multiple button, despite us taking about placement and me asking if I needed to put the buttons in a bag. Save your energy, time money, and repeat visits by going to Launder All Coin Laundry. They use the same dry cleaner, are professional, on time and a delight to deal with, Main and 11th. read more

Fantastic service, excellent quality alterations and dry cleaning, free parking, perfect location

Super good service. Anu's got an amazing memory and efficiently takes care of my steady flow of dry cleaning! Thanks and keep it up!

Fast service .. really accessible and new location ! They did an amazing job on my two suits I couldn't be happier. Pleasant staff and remarkable quality. Very happy would recommend to anyone in the area read more

Save-On Dry Cleaning & Alterations - Two suits - Dry Cleaning Near Me - Vancouver, British Columbia

Pretty straight forward service for me. Dropped off a few jackets and coats for dry cleaning. The only glitch was the manager couldn't deliver the goods on time. Good thing we found out on the phone. Upon pick up, service by the manager's daughter was also straight forward. Jackets were cleaned. Nothing spectacular but no real complaints. read more

Hate to write this one because I have had good experiences here in the past. This time, terrible! They damaged my suit during the process (sewn-in pocket square disappeared), and when I confronted them it was excuse after excuse. 2 weeks of chasing them, and they never returned phone calls (they promised to but I always had to call back) Then Anu "agreed" to refund the charge but only through etransfer (instead of just refunding the card...giant red flag...what legit business does that!?). I did give them 2 email addresses and then Anu stopped communicating with me. Clearly that was just another delay tactic. Didn't get a refund bit I suppose Anu never attended to. Really disappointing...if something goes wrong expect shady-shady run arounds and excuses read more

I;ve had a ton of things altered and/or cleaned. The quality and service is great and I'm proud to call Anu my friend. read more

Save-On Dry Cleaning & Alterations - Dry Cleaning Near Me - Vancouver, British Columbia

Unclearly store. Shrunk shits and quality of basic alterations very poor. Do not recommend. Stay away

I was quoted a price for cleaning and altering curtains and the price doubled when I retrieved the curtains. Absolutely would not recommend this business read more

I have visited many dry cleaners and alteration shops, and Save On Dry Cleaners is one of the top places for both services. The seamstress has more than 20 years of experience and her work is truly exceptional. The clothes are tailored to fit perfectly, as if they were made just for you. I highly recommend this establishment for their professional and efficient service. read more

Save On Dry Cleaners & Alterations are by far the best in the city in my experience. I have been taking my clothes to them for years and have never been disappointed. I grow attached to clothes, and sometimes find that a piece of clothing I am attached to, I cant buy anymore. I am amazed to take it to Anu, at Save on Dry Cleaners, and she mends the clothes so carefully and professionally you would never know they'd been mended! I run a dance company and we use antique, designer, silk costumes. After a performance they are soaked with sweat. Silk, especially old silk, becomes very fragile when wet. After the performance, Anu and Vikram of Save- On Dry Cleaners came to pick up the costumes! They cleaned and mended these valuable, irreplaceable costumes and when we went to pick them up we found they were as new. We would not trust these costumes to anyone else. We always call on Save-On dry Cleaning to take care of our costumes. I summary: this is a stellar business. They care about their customers and the quality of their work. Not only that, but they charge a very reasonable price for excellent work. I highly recommend this business. Karen Jamieson read more

I am extremely pleased with all the work I've had done. From basic dry cleaning to alterations and even removal of stubborn underarm body odour from an expensive blazer. Staff are friendly, courteous and very helpful. Great work!! read more

Dear fellow brides, please take caution and do not use this place for to dry clean your dress!!! I took my wedding dress here and it came back with huge stain (worst then when I brought it). The company did not take any responsibility for it and claimed they could not get the stain out (that they caused). Apart from the stain, harsh chemicals were use and my dress was left with a hard starch versus the light chiffon silk that its made of. Please use a higher end dry cleaner to care for your dress! Apart from the stain, I received manipulative customer service. Anu repeated promised to drop off my dress several times only to not show up. When I called her, she said she 'had forgot' and failed to let me know. When my husband finally went to the store to pick it up, they disguised the stain folding the dress into a box so that I would not see it. I have serious concerns about the ethics of this place. Please take caution when it comes to the manipulative niceness front that resulted in a great deal of conflict and lack of ownership and ethical business practices. read more

Save-On Dry Cleaning & Alterations - Close up of the damage, sad times. - Dry Cleaning Near Me - Vancouver, British Columbia

I have never had a worse experience at a deycleaner! I spent $60 to have 2 winter coats drycleaned and both shrunk. One of them is at least 4 sizes smaller. My main issue is the customer service after. The owner told me she had no way of knowing if the coats fit before! Also, she refused to even refund the $60 fee as she said u paid for drycleaning and they were drycleaned! It was shocking, horrible and rude. She treated me as if I was lying. She still has my coats as she is going to try to "stretch"a wool coat. She also wanted to solve the issue of my entire coat being 4 sizes smaller by moving the button! I am never going back. TERRIBLE! read more

reliable friendly and great location. we have been going here for dry cleaning and alterations for years

This is the worst place in town to bring your clothes. They have no care for your garments, will ruin them, and try to tell you that you brought the clothes there like that. Maddening to deal with, and a waste of time. Here's hoping they go out of business. read more

I have to update my review on Save-On Dry Cleaning. After they gave me the discount and I used it I was THRILLED with the job they did. I've never had clothes come back from a dry cleaner so perfectly pressed - not a crease in sight! And the cleaning was nothing short of spectacular. So, quite a turnaround from the last time, but I was so pleased I've put my big winter coat in there to be cleaned and fixed. Now, I'd highly recommend them. read more

The zipper on my jacket needed a quick and minor adjustment, which Anu (I'm not sure if that's spelled correctly) was kind enough to repair for me at no cost. The alternative would have been to replace the zipper entirely - a $35 fix! Considering the jacket is pretty old and worn out and was purchased for a mere $80, I explained to her that I was probably going to just buy a new jacket instead but she insisted on taking it to the back to "try something" and she came back out in 5 minutes with my zipper fixed enough to probably buy me a couple of months before I have to bite the bullet and buy a new jacket - phew! When I asked her what I owed her, she waved her hand and told me not to worry about it. She then shared some friendly tips so I don't wear that darn zipper out again too soon. Anu was a breath of fresh air. She was friendly, helpful, and truly a delight to deal with. A year ago I had a couple of work pants hemmed here and the job was well done and completed quickly at a fair price. Talk about good service though! This is a woman who understands building loyalty and the value of repeat business. She could have let me walk out the door, mourning for the death of my beloved jacket and the hole I was about to burn through my pocket by the need to invest in a new one but instead, I'm happy as a clam and will definitely be back for any repairs or alterations :D read more

Initially there was a problem with my Duvet and it became damaged because of special cleaning instructions that were not attached to my Duvet by the maker in Burnaby. Having recognized there was a problem, the owners (a couple), took responsibility and replaced the Duvet at their cost and today I received a new Duvet to replace the damaged one. It's hard to find people with ethics these days in Vancouver so it is very appreciated they took care of this. They are a hard working couple with small children, they work hard and support their family through their business. I recommend and suggest you give them your support and give them a try. read more

Lukas' review Having previously given "save on" a great rating, I've come to the conclusion that they NEVER deserved it. So they've been downgraded to a 1 star. Literally every time I attempt to pick up dress shirts, pants or my wife's cleaning, I've been told a new excuse as to why one, or all of my items are not ready when promised. Yes, Anu and Jimmy are nice, but they have to be because they consistently drop the ball. Wether it's not having items done right, or at all, stapled tags to your clothing labels, or having to deliver items to your place because they are not ready. It's definitely a process you wouldn't expect. Today I picked up 7 items and I was tempted to call ahead to make sure everything was ready. But, I didn't, I showed up, Anu was there and everything looked ready, Amazing! I drove home to Richmond started hanging up my clothes and the hole in my pants pocket that I went to get fixed was not even touched. The pin they used to mark the hole was still in place. More then frustrating! I will Never give them my business again. The prices might be good but prepare yourself for stresses in life that you've never even considered from dry cleaning. My advice, don't "save on". Drycleaning in Richmond Anyone? read more

I have never given a 1 star review on yelp, but would have given 0 stars if it were an option. I have had NUMEROUS bad experiences with this dry cleaner and have always tried to give them the benefit of the doubt and 2nd, 3rd, chances etc as I believe in supporting local business. 1st incident- brought in a bridesmaids dress for dry cleaning- it came back with a new spot that was not originally there- had to wear it to the wedding soiled 2nd incident- brought in a BRAND NEW bridesmaids dress (still in the shipping packaging) for alterations- it came back to me with poorly done alterations (needed second alteration) and lipstick and coffee stains on it!!! When I brought it back, the owner Anu completely denied that she had soiled it and I had to repeatedly ask for her to dry clean it (a brand new dress!) for free before she agreed to. 3rd incident- brought a new jumpsuit in for alterations- she altered one leg 2 inches shorter than the other. Was forced to wear it as my event was that night. Brought it in afterwards for dry cleaning and to repair the alteration and when it was returned to me, the belt that was attached was missing. Since then have been trying to contact Anu for months to reimburse me for the outfit as it was $400 and I can't wear it without the belt. She has been dodging my calls and refusing to speak to me about it. Shame on me for still going to her multiple times- if you value respectful customer service, DO NOT go here.....Busy Bee on Heather and 6th is my new place and I love it! read more

solid 3.5 stars, maybe even a 4 for honesty. I brought in my hockey bag to see if my zipper could be replaced, and after a thorough look, she said I'm better off getting a new hockey bag--even $50 I would consider it since my bag brand new would cost $150...yet I won't be able to find this one with as many pockets, but i digress. Their rates are reasonable, $2.50 for men's dress shirt. Located beside the IGA. read more

I came here initially because of the Groupon, and have visited several more times afterward, generally to do pants alteration. After several visits, the owner, Anu, seems to remember me. Last December, I dropped of 3 pants for an alteration, which they said will be completed in a week. 1. Tried to pick up after a week, she said not done. 2. Came the following week, she only can find 2 out of the 3 pants, and said she'll deliver it to my home as soon as she finds it, which will take a week. 3. I found out that she didn't alter 2 pants I picked up, and after a week no news about the missing pants. 4. After multiple disappointments, I've had enough and told her to provide me with replacement fee, which she agreed with. 5. I told her my wife will pick up the money, she said no need she'll e-transfer that day, which she didn't. I tried to call the next day, as soon as she picked up the call, she hung up, and dialed several more times after no one picked up. 6. She finally found my pants and texted me the next day. My point is beware, she will treat you like crap once things go south even if you're a regular, and good luck with getting a replacement fee. read more

This is probably the worst dry cleaner in town. Where is the 0 star option? 1) They charge different prices with different people : I got my jacket cleaned once the lady charged me 20 bucks. Next time my husband brought the same jacket the lady charged him 38 dollars plus tips !!!!! It was just regular cleaning, no excuse other than they were being greedy !! 38 dollars for a suite jacket ? We are not in New York lady. 2) not sure if my suite jacket was actually cleaned : there is still some makeup left on the collar when I got the item back . Brought it to a downtown dry cleaner they got it out within half a day. Did you just steam my jacket and call it a day ? 3) Cash vs credit card , the amount is different ???? The lady is shady, cash payment is treated differently than credit card payment . When I was pulling out my credit card, the lady saw some cash in my wallet and asked me to pay cash and she would give me a steep discount on the items . Hello? Are you trying to not pay taxes (of course the question is rhetoric). Their machine always asks for a tip when you are paying at the end , which they clearly don't deserve . For service like this, the only tip I want to give is : please shut down your petty little store and do something else more productive. read more

If I had a choice, they would receive 0 star. Brought 7 pcs in, only to notice that 2 of my shirts were missing. The other two shirts were not pressed. 2 pairs of pants had staples through them from their tag. I would not be this upset but because each of the 7 items I brought in were $300 a PCs. None of the clothes look remotely fresh. I would it go back there if it were free. I am praying that when I go in tomorrow they will have my missing two shirts. 0 star for service, integrity, trust, and honesty. Oh, last thing, asked for the button tobesewnback on the pant. Never happened. The safety pin is still there. read more

I really miss this place, I've been meaning to review it for a long time. I used to live on 17th and Main and would go here all the time (because I am clearly super important and have too many suites to clean). The lady who runs the place is SO SWEET. She knows ALL of her customers by name and LITERALLY remembers every order by heart. She used to see me walking up, and go and get all my orders in before I walked in the door. One time, I noticed I forgot my wallet, and she just told me to pay next time (obviously I didn't, and left my stuff their until I paid). Above all else, they do a great job with dry cleaning as well. I don't have a new dry cleaners yet in my new neighbourhood, but I doubt I'll find one as good as this place. read more

I've gotta say, I started this Yelp account just to give this business a fabulous review. I realize, as I write this confession, that I can only persuasively claim to have started a Yelp account to review a business--but I don't think that'll be a problem. In December, Save-On saved my butt, big time. My partner had lent me a pair of pants that I practically ruined thanks to careless eating and my misguided belief that a round through the washing machine would be enough to remove a bunch of olive oil stains. So wrong was I--and partner was ticked. I took the stained-and-washed pants to Save-On Dry Cleaning and, for less than $7, they removed the stains completely. The pants were like new! This month, I tried my luck again, this time with a wool pea coat that, last time I had it dry-cleaned (on Commercial Drive), ended up with a pucker. And the bill for that job was more than $35! Save-On, however, did an even better job on the coat for under $20. In fact, the bill for my pea coat and a perfectly cleaned and pressed silk shirt was an astonishing $24.10, after tax. Vancouver, I think I've found my dry cleaner. read more

Horrible customer service and owner is a crook tried to over charge me because i used a groupon. They tired to add on bogus extras to my bill and blazer has a bunch of lint embedded into the cloth. Best to avoid them and busy bee on fraser aswell since its owned by the same crook read more

Do not come here!!! Everything the other reviewers are saying is TRUE! I wanted to give them a benefit of a doubt as it is a convenient place to drop and pick up in this plaza mall but never again. I was over charged for the same item by $8.00 on two separate occasions. The worst part is, my clothes stink like the food they were cooking inside. I ended up with very stinky clothes and now need to pay someone else to get it re-dry cleaned read more

I love dry cleaning here. It's a family business owned by Anu who's always lovely. No complaints at all. Fast and great service!

Buyer Beware! I have taken a few things to this dry cleaners and have been very unimpressed. First of all, they use staples to number the clothes. So if you like having staples stapled through your nice shirts, this is a great place. Also, if you expect to have anything repaired, you will probably find your stuff in better condition before you drop it off. They screwed up my repair and refunded it, but I'm going to have to spend a lot more money to undo their incompetence!!! Buyer Beware! They may be convenient with decent prices, but I'd go elsewhere. read more

Seriously people DO NOT TAKE YOUR CLOTHES HERE!!! Ignore the (very few) positive reviews. If you care about your clothes in any way you will steer clear of this place. We've used their services twice. The first time, when we went to pick our items up, they said that they weren't ready because they were trying to remove "heavy stains" that were on the articles of clothes. This was an absolute excuse because there were no stains whatsoever when we brought them in. They promised they would put a rush on the order and have them ready later that day, so we went back in the evening to pick up, and when we took the items home, it didn't even look like they were dry cleaned at all! It seemed as if they just put them in bags and returned them to us to get us out the door! We tried to give them the benefit of the doubt because they were a small local business and wanted to support them (we thought perhaps they were really busy and forgot, etc.), so we decided to give them another shot: We went back at the designated time to pick up and they gave us the SAME EXCUSE! I read a few reviews on here and it seems to be their go-to excuse ;trying to remove heavy stains that don't exist. When we went back to pick up when the items were finally done, this is what I discovered: - They shrunk my $400 wool sweater (unwearable now), and hung my long and heavy silk skirt on their hanger via safety pins!! There are now two gaping holes at the top of my skirt, and I can no longer wear that either! What kind of dry cleaner cares so little for peoples' articles of clothing? The whole reason why we take them there is because we want them to be cared for. I'll say it again PLEASE DON'T GO HERE UNLESS YOU WANT DAMAGED CLOTHING IN RETURN. read more

I really gave these guys a try, bringing my shirts at least 10 times because they were close from home but it's over I am quitting. I've had problem 8 out of 10 and just disappointed by the delays, the lost shirt, the dirty shirt, the dirty shirt again...I will go 10 blocks further but never again here. You do what you want :) read more

This place SUCKS!!! They have ruined more than one item of mine - they gave me a "credit" and proceeded to ruin the next item - I am still fighting with them about getting my money for the NEW item refunded - months have gone by and it's always "oh, the owner is out of town, i have to get approval from her" or "I have !!!the money for you - $50" hello, it cost $100 plus tax, plus the cleaning costs!etc etc etc - I think they washed the item in water, thus ruining it!!!! I am soooooo angry! Total ripoff artists - don't go here!!! EVER!!!! read more

I've been using Anu and her dry cleaning shop for 3 years. Her service is fantastic, and adds a personal touch. She had delivered my clothing to my home when I've been in a rush. I trust her for all my alterations. I notice a lot of regulars, and she knows them all by name. read more

One of the worse places ever. Got a Groupon for dry cleaning and services. Wanted to get a suit altered. Lady said straight out suit can not be altered without even having me try it on to show her the issue. Told me to wait for other alteration person to come. I said forget it and asked about dry cleaning services she said $5 a dress shirt. Gave her 5 dress shirts to dry clean and press. had to come back in a week to get. I would not come here. Go somewhere else for dry cleaning alteration needs! read more

This is the WORST most unprofessional company we have ever dealt with. It took days longer than they promised, the stuff we got back were still quite dirty and stained. The woman we were dealing with promised to take unclean products back and re-clean them. However after some promising she never showed up once and won't answer her phone. This company deserves no business. THEY ARE TERRIBLE! read more

This is the worst most unprofessional company we have ever dealt with. It took days longer than they promised, the stuff we got back were still quite dirty and stained. The woman we were dealing with promised to take unclean products back and reclean them. However after some promising she never showed up and won't answer her phone. This company deserves no business,they are terrible. read more