The receptionist at this business is amazing. She took care of all the insurance issue for my car…read morewindshield. She called me with updates and went out of her way to get the new windshield to Kosin's so it could be installed. The windshield installation was great too.

They assured me that the aftermarket glass would calibrate with my Subaru. And, while I appreciate…read morethey were confident, they refused any guarantee with it, which was fine. I stressed the importance of this for my 2020 Subaru Impreza, which the tech assured me they were trained and efficient in this. I canceled my appointment with Safelite, which gave me a 1 year guarantee that if the camera wouldn't calibrate as promised they would put new and different glass OEM on my car. Needless to say because of the $600 savings, I went with Kosin. Their glass is spectacular, their speed was great, but then sorry your eyesight doesn't work anymore.... I asked to have the old glass put back in, but it had been thrown away. They ensured me the car was fine to drive as-is, and let me leave without paying. They allowed my word to be good, that if at least the glass and car drove fine I'd pay for the work down, which was now down from $885, to just $625. They offered to order OEM glass, but that I would have to pay the difference another $640 dollars, but THEY still refused to say the eyesight would calibrate or that they could get it. Now I feel kinda stuck, having to drive my car as-is. They're lucky I kept my word on paying them for the glass, as part of me felt like I shouldn't pay. Now, if the car ever needs to, I have to go to the dealership.. Which they told me I'm looking at NEW glass and camera work... $1600... I recommend Kosin's Glass for speed, and price, but only if you need glass. They tell you they can handle calibration and are trained to work on Subaru... they aren't. I wish I would've spent the $1200 with Safelite, as they were able to promise and guarantee the camera calibration. That $1200 also included wiper blades, cabin air filter, rain repellent, 1 year guarantee on the calibration, and lifetime on the install of the windshield. Safelite is always recommended by Hodge's Subaru here in MI. OEM glass, and knowing the right people to go to is crucial. But, at least my car still drives fine. A+ on the glass, and work. F on the "We calibrate these cameras all the time" sales pitch.

I have had my auto in there 2 times since September for the check engine light the first time they…read morehad it cost me around $624. It drove well and boom the check engine light came on again called them the gentleman was very nice bright it in another $247. It's December have not even drove this car 100 miles boom check engine light on again now I'm pissed off called them told them this is my 3rd time bringing my car in for the same problem I get well it could be a coil a switch we just can't say until you get the car in here well this answer does not work for me I feel now your just fixing the car where it will get me by for a month then boom bring it back and it's not the part that cost it's the labor plus there closed on the weekends this does not work for me you don't have an office job 9-5 people that do work m-f 9-5 expect mechanics to be open on the weekends guess it's time to find someone else to service my car

my tire blew right at the exit to the high and this way the closest place. they didn't have the…read moretire I needed so they got me a ride to the place that did and then they changed it for me, getting me in between appointments. amazing people, theyre very kind. absolutely amazing experience!!

This place is so amazing. The staff are friendly and very helpful. Their pricing is posted on the…read morewall and I have found them to be very fair and honest. They did maintenance on my RV and were very informative on the best maintenance practices for the future. Several months later I had an accident and needed repair work and they went above and beyond to get my RV in for evaluation, worked very closely with the insurance and have done a beautiful job. I highly recommend this place and will only take my RV there.

These guys are awesome. Had these guys put a longer 7 pin connector on my camper and also fix the…read morewiring in the box. They told me to come in and I did and they had it fixed within an hour all the same day. I also had some wheel bearing work at a different time on my camper and had the camper back in two days. Very fast, very professional. I would definitely recommend bringing your camper here for repairs and upgrades.

Recommended by a avid car guy, Alan and his staff were beyond expectation. Friendly,…read moreknowledgeable,

They have been great with our cars - and being so helpful when needed in a pinch! Small place with…read moregreat service!

Fast and friendly... do not try to sell the extras you don't need. Great value for your hard earned…read moremoney.

Services rendered: Oil changed (multiple) and recent Transmission flush and full change! The shop…read moremanager, Young, and all the great people he employs go above and beyond with their service on vehicles and have the best customer service in town. I appreciate their honesty and skill. Also the best jokes! The fact that they offer multiple free complimentary services, competitive pricing, quality work, and provide a welcoming environment to all is hard to come by these days. After a few visits, you're a regular. Everyone I know in town recommended them, and I am glad I listened!

Bob is a magician I had a nasty door ding on my Chevy Colorado I was afraid it would need body…read moreshop work. Bob said no problem he could fix it. I took about three hours. Looks perfect like new. No painting sanding anything. Like the day I bought it new. Absolutely amazing. At a very reasonable price too. This is the place to go

Excellent company!!! Highly recommend! I had a small dent on the hood and you can't even tell where…read moreit was!! Great job. Was recommended by friends and manager at Shea!! Great customer service!

I know absolutely nothing cars, so every time something seems a little off with one of my vehicles,…read moreI cringe. I hate going into a mechanic feeling like I'm about to be taken advantage of and ripped off. So glad to say that Total Automotive did not make my husband and I feel that way for a minute. The second we met Joe, we knew he wanted to help us and fix our vehicle, not just "repair" unnecessary things to make a few bucks. We felt so comfortable leaving our vehicle in their hands. They are honest, trustworthy, and very knowledgable. So happy we found our go-to auto repair shop -- we'll never go anywhere else!

Beware -- they add a 3% surcharge for using a credit card. Cash only, no checks. To my knowledge…read moreno other repair facility in this area charges this fee. Any organization that feels the need to nickel and dime their customers probably is also skimping on the quality of their parts. Invoice does not state the brands used. Invoice also states that if you are not completely satisfied to email the owner. I did, he didn't bother to answer. There are many positive reviews listed here -- the vast majority are very old. If you are going to use them I would quiz them on EVERYTHING.

dropped my car off here last week to get an estimate done. I knew they were backed up so I didn't…read morebother them until this morning. I stopped by and asked if they had a chance to look/had an estimate ready. The man working/owner Clarke didn't even know my car was there. They did not have an estimate ready either. He told me my car was totalled but wouldn't give me any details. He then turned to the next person to have a personal discussion in the middle of this. I had to interrupt to ask again for an estimate or any information for that matter. He let his own personal experiences with insurance companies dictate how I was treated. He told me he doesn't need my business and shooed me away like a fly. He also told me that he refuses to call insurance companies back because he feels it's an "insult to his intelligence" on pricing. If you have Progressive, steer clear. I will say his wife, Kathy, who was also working the office at the time, was very nice and helpful and did apologize on his behalf. But here I am two weeks into trying to get my car fixed and I get to start all over. Thanks Franklins!

Great service, communication and work! And they were very affordable compared to multiple other…read morequotes I received. Getting the parts took awhile but they ordered it directly after I approved the quote while I sat there. Manufacturing and shipping delays are NOT their fault at all. I see a lot of reviews all over the internet where people are faulting service companies for long wait times but just know that they are probably just as frustrated as you are and they have NO control over the current situation of the supply chain.