I had a scheduled appointment, I missed the tech call, I called back 2 minutes later and got no…read moreanswer and left a voicemail . I have called back multiple times with no luck. I called the main office and they said that they can not get ahold of him and that "he makes his own schedule"

My air conditioning unit was not working properly and Robert from Nesselrodt came out and within…read morethe hour he had it up and running :-) I highly recommend this company for any of your plumbing, HVAC or any service they provide. I'll call them in a heartbeat next time I need any issues resolved. I'm a very Happy camper!!!!

Had a drain clog late on a Friday (of course), only could reach Fulkerson Plumbing. We had a 7…read moremonth old baby and a mother in law coming so we had to get some resolve. We were told the service call was about 189.00 (after hours understandable) the technician would give us a price once he was there. The technician walked in and just glanced at the drain and said it would be 900.00! We were in dire straits and felt betrayed and taken advantage of. We said we had no choice with our situation and said we'd pay. He could not get the drain open after a short time and still charged over 500.00! I'm done with Fulkerson. Technician's attitude was unacceptable.

Great service followed up, on time, giving me a quote…read more A quote about 200% higher than expected. No, I don't think so.

I wish I could give zero stars. We are new to Roswell. Had an inspector do the routine inspection…read morefor the house we bought. It was suggested to have a professional HVAC person look at the unit before we closed. The result of this inspection is what decided our final price on the house. So our realtor contacted Rhoads and had someone out to look at it. We were told the unit was brand new, and the guy from Rhoads who looked at it said everything was in order. That was on a Thursday morning. We took possession of the house the following evening and the a/c was not working. Called Rhoads on Saturday morning, since it was one of their guys who gave the thumbs up on everything functioning properly, and they had someone out that afternoon. The guy they sent out asked to see the invoice from the previous guy because he wanted to know who had signed off on the unit, because he took one look and saw problems. The entire thing inside was jerry rigged and it had blown a fuse. The guy left a few more fuses because he said it would probably happen again. A few days later it did go out again and so I called Rhoads again. The girl who answered the phone asked me what was happening and I started to explain and she continuously interrupted me, which just made me more frustrated. So then she called me rude. She also tried to tell me they weren't responsible, she knew or realtor had called them, etc. So my question would be who IS responsible? Our inspector said get a professional HVAC person to look at the unit, and that professional was the first guy from Rhoads who should have seen the problems and flagged them. My "you catch more flies with honey" husband finally had to cut in and tell the receptionist she needed to be quiet so I could have the chance to answer her questions, because she just wouldn't let me talk. She said she would have her service manager call me. That was a few weeks ago now so I think at this point it's probably safe to assume we aren't going to hear from them. For the record, the house has a new compressor but an old furnace, and it was suggested by more than one person, and then confirmed by an HVAC professional by another company that the issue is that the old furnace and the new a/c compressor aren't compatible, and that's why the fuses continue to be blown. The furnace needs to be replaced. And Rhoads cost us the price of a the new furnace now need. Bottom line is, call anyone but Rhoads.

From the owner: Over 50 years Servicing Southeast New Mexico with HVAC, Plumbing, Home Building, Spray Foam, Drain…read moreCleaning, and Contractor/Sub-Contractor work. Commercial, Industrial and Residential teams available.

They are very uJohny has replaced two HVAC units for me and has come through every time. He went…read moreout of his way to make the unit in our hoous look awesome. I highly recommend him.

From the owner: HVAC technicans provide heating, cooling and refrigeration services: installations, repairs and…read moremaintenance. Also service and repair restaurant equipment such as ice machines, walk-in coolers and freezer, reach-in freezers and coolers. Our service area includes Southern NM: Roswell, Hobbs, Carlsbad, Ruidoso, Las Cruces, Deming, Anthony and Hatch (and cities in-between, trip charges do apply).

So, this is my third time dealing with this company. My home owners insurance has this company…read moreunder contract. The first time was HORRENDOUS. The plumber couldn't find the let to run the snake. On top of that the guy was super rude. So was their office person. Very unprofessional. My second run in was better. No complains. Minor job. This third time the office person was nice. So were the two plumbers who came to do the job. They were NOT wearing masks. We asked them if they were required to by the company, they said no. I honestly wanted to turn them away but living here it's so tough to get help. So we stayed away as much as possible and disinfected all the areas they were around. Hoping for the best. I have asked my home insurance company to please not send this contracted plumbing company out to us anymore, but they still continue. Very disappointing. Caught between a rock and a hard place. They'll get the job done but don't expect much professionalism. *update: we just plain up handed them masks to wear.

I called them and requested that someone come out to give me an estimate the lady on the phone was…read morevery rude and told me they would call me back between jobs that was over two weeks ago, I still haven't heard back from them yet and they were down the street from my house and randomly I see them over there that's how I got their number I would suggest that they train their staff on customer service skills I definitely won't be using them for anything due to the phone call I can only imagine how the workers are

They come out same day if you call early morning. They were speedy and efficient and the price was…read morefair. We had hired another plumber for a similar issue and they left a mess, but not Fergie's. I had seen another review say they were respectful and clean and that was my experience as well. I will definitely hire them again and recommend them to my friends and neighbors.

Called told what needed came out same day and installed water heater in 39 minutes and was out…read more They cleaned up any miss they may have made. Left it better than when that showed up.

The men were Rude, demanding, and entered without knocking. Felt intrusive and unprofessional.read more

I called this company out of recommendation. I called asked when they could take a look at my AC…read more They said we can get out there that day they'll call me back let me know what time so I can tell my tenants. I waited 3hrs for a call back never received a call. I called them asked he said I have you down for 2pm. I said ok great told my tenants. At 3pm I messaged my tenants asked what the verdict was they said they had barely showed up. After all said and done they were going to call me with what was wrong. Once technician was done he called me to tell me what he did. That the office will call me for the final bill. Once they called me a few days later he told me it would be $750 dollars that was to run a diagnostic, replace connectors and the capacitor. I asked for an itemized receipt and they said they don't do that. It's a flat rate so we asked how much is it per hour for labor Daniel said we don't charge by the hour just by the job as a flat rate. They still haven't given me a receipt for their services. I just seen that others have mentioned a fee for days that have not been paid. They haven't mention anything about that. They just asked when I was going to pay? They need a payment right now.