I would have given them a 5 stars for treatment they gave myself and daughter earlier this week. We…read morecame down with the flu and they told us that if we needed to bring anyone else in to do the express check in which would be a little easier. Today unfortunately my son who is 3 is coming down with the it. I decided to pre check him in and do paperwork; because I am home with the flu my husband had to take him. He arrives before the 30 mins that is scheduled. They tell him that checking in earlier doesn't matter it's still a hour wait and that they don't pull the information you fill out. So what's the freaking point of having it?????????? My baby is 3 and he couldn't get in with his primary this is supposed to be an express care and they are still waiting to be seen. The fact my husband is literally saying it's only been one person in front of them and he's trying to figure out what's going on is ridiculous!!!

Get through the rude dismissive front office staff, it's a breeze. Ms. Nadine NEVER once looked up…read morefrom her phone while my son and I asked her for instructions. She repeatedly referred us back to the site and kiosk with the most disregard. Not listening to my issue with the site, continuously cut me off and told me to go back on the site. Only after I asked for her name, did she make an attempt to answer. Mind you there were zero other patients to serve in the waiting room. Just my son. As a Practice Manager, I would never hire let alone have a person with such lack of empathy and customer service sit at the front and be the first impression of my business. No one wants to be in urgent care on a Sunday. Have some compassion and at least act like you give a care when patients are standing directly in front of you. I had to ask multiple times what she said since she was talking in her chest. Never looked up. Her phone was more important than taking 2 mins to guide a patient entering your establishment. This place needs to be mindful of who they hire! A co worker came in (Monique). Nadine looked at us and whispered something to her. At that moment, Monique attempted to explain the site and process. I'm guessing she was to assist with customer service recovery. Poor customer service. Disgusted with this interaction. In the back, prompt care and out the door. Fix the front staff immediately if you care to stay in business.

One of the best practices I have ever visited. Staff is friendly, thorough and they LISTEN and dont…read morediscard your feelings. Chante Whittaker is PHENOMENAL as is Dr. Ibe! Test results came via the patient portal, however I was called via video call to discuss the results as well. HIGHLY RECOMMEND!!

Avoid this place like the PLAGUE!!!! My family member had labs done in April and the results came…read moreback abnormal. THE CLINIC & Dr. Uloma Ibe NEVER CALLED my family member to inform them of their abnormal results! As a result my family member walked around for 60 DAYS with a KIDNEY INFECTION. My family member was in pain for 2 months (not being alerted of their abnormal lab results) made another appointment to be seen about their pain. The day of the appointment arrives and my family member was left in the room waiting for Dr. Uloma Ibe for 2 hours! My family member being rightfully frustrated left the clinic NEVER getting seen by Dr. Uloma Ibe. What's really scary is that Dr. Uloma Ibe wrote in my family members notes in the digital portal for the clinic (I have a pdf download of the FAKE notes) from the visit that NEVER HAPPENED that she saw my family member and how it was a wellness visit. Really disgusting that Tribe Medical and Dr. Uloma Ibe would LIE about a visit that never happened which is fraud (we will be reporting this fraud to the insurance company), NEVER followed up with my family member on their abnormal lab results which turned out to be a 60 day old KIDNEY INFECTION, and made my family member wait for Dr. Uloma Ibe for 2 hours with no update on why she was running late which forced my family member to leave never getting seen. Thankfully my family member went to Patient First and had labs done again and was told they had a kidney infection which they prescribed antibiotics for. Please DO NOT GO here! As a person of color I'm really disappointed at the care and treatment my family member received at the hands of Tribe Medical and Dr. Uloma Ibe!

I always make sure I go to this one specifically because they have an amazing pharmacy. They have…read moreanything you could think of as far as medicine and skin care also soap.

The surgeon I had surgery with never responds to my messages. I need authorization for stomach…read moresupplies for my ilestomy an I never get it because he don't answer or check his messages

I came in for a snake bite from a ball python initially I squeezed as much blood out of the wound…read moreas I could and then washed my hands with soap and salt water and headed to my urgent care but when I called them they recommended that I go straight to the Emergency Room for proper wound cleaning and to get treated for potential infection of the wound. I checked in there was probably about 40 people in the waiting room. Triage was like a 30m wait and then after two hours I went to grab some food when I saw they called my phone number 5 times. I came back in and was seen by the doctor she came in to clean my wound but it had already clotted during my wait so she sent my antibiotic prescription to the nearby pharmacy and called the nurse to give me a tetanus shot. The nurse gave the shot quick and painless and gave me my first antibiotic and I was out the door. 3 hours total in the ER. Not bad. The workers were friendly the nurse said I almost missed my blessing because he called me twice already. He was annoyed with my tardiness but the tetanus shot was swift and painless so he's clearly an expert. Actually siting in the waiting room was the hardest part because many people were complaining about the wait. At the 2-hr mark I started reading these yelp reviews of 8-12hr wait times and I thought well it's up to God now because I'm not staying here for 8 hours. Luckily they called my phone. Anyways, the visit was pretty good, just make sure you have a portable phone charger and a snack maybe eat before you arrive. 10/10 for the staff professionalism and the wait time not being 8-hours.

This people do an amazing job with everyone there . They are highly qualify. I was there 8 h…read morewaiting to see a doctor but to be honest I shouldn't go to emergency. If your case is an emergency don't go to anywhere else in the area, they are highly qualify and train to help you. They are the beast. !!! Thank you!!!

Dr Richardson has an office in Mitchellville Md but also works in Waldorf Md one day a week. I see…read moreher in Mitchellville Md. This doctor has an excellent bedside manner and provides excellent care.

I just moved to the area and found Dr. Richardson online. The staff is professional, courteous and…read morerespectful of their patient's time. I did not have to wait longer than 5 mins to be seen and I received full service in less than 40 mins. I am one of those patients that's loyal to companies that has a positive environment: therefore, I will be patient for a long time.

Dr. Blake in upper marlboro is nothing but the best. I have been going to her for over 20 years…read morenow. Dr Blake always has a smile on her face as well as a listening ear for whatever reason you are there or whatever symptoms you may be having no matter how embarrassing it may be. Very good bedside manners.

Sigh, I have been a patient of Dr. Doreen Blake for 3 years and it's time for a change. Where I am…read morefrom there aren't a lot of Black female PCPs so I jumped at the opportunity to have one. Luckily, I am in an area where they are a little more abundant and don't have to settle. All of my visits here have had extreme wait times even though we have appointments. I never understood why there is a long wait period and we may only see the doctor for 5-10 minutes. My appointment was at 12:15. I arrived around 11:55 and was brought to the back around 12:45 and left after 1PM. I was with Dr. Blake for all 7-8 minutes where she continuously cut me off while I was sharing concerns. She even began talking to me as if I were a child. The only pleasant part about this visit was the young lady who drew blood. She was very personable and kind and almost made me feel better about the blatant disrespect from Dr. Blake.

Staff have been amazing. ED and ICU staff were very patient and explained everything. I felt their…read morebedside manner was compassionate. I felt bad for them because it appeared they were understaffed. I didn't see my Mom's first nurse get to sit down once... her corner all appeared to be acute. It took about 36 hours for an IMU bed to become available. I must say it didn't feel like we were in emergency rooms. I am happy with how they are taking care of my Mom.

Absolutely horrible experience! From the moment we arrived we were subjected to nonchalant…read moreemployees giving mediocre service and the most uncaring attitudes I have ever encountered in the health care environment. After being referred to the ER following an urgent care appointment We waited 3 hours before we were seen by a hospital physician. There was no sense of urgency and I am ashamed to have such incompetence in my community.

I went to this Urgent Care 3-19-26 at 7:08pmthey close @ 8:00pm!! exactly. The set up is very nice…read moreinside TVs , comfortable seating and space. Its layout is like a Maze ! but it's pretty cool and in the back straight ahead it's almost like a factory lab which is awesome!. There no layout like it!!.. I Received Excellent Thorough to the Max care despite the time and its closing!!...The Receptionist Brookelyn make sure to pronounce that E ! lol was helpful, welcoming and so nice esp guiding me where I needed to go but same time letting me find my way with my cane and broke down how things work as it was my 1st time since they've been open a year and a few months!!...Nirse James was cool ! He did EkG/Xrays so smooth and bedside manner was nice to have wasn't stuck up , conversation here and there a lil laughter .Dr Keena Dillard!! Was a true Gem!! she was patient, she was kind and very knowledgeable , she broke things down so I could comprehend, she answered ANY thoughts asked what were my thoughts! , like the care she gave can't amount to any added words just remarkable in her personality and Profession!.. Megan!! Was so nice and understanding she gave me all the Steroids!! Ughhh hate them!! ;(... crazy I went in there for One thing! (Thankfully it all was normal No stroke signs just muscle pains)! Whew!!..Megan was nice , helpful she brought the old skool breathing machine!(didn't think my asthma was even flaring!!) , she came to check on me , the EKG nurse was alright!..Overall I'd definitely make this My Urgent Care and it's better towards the after 5 because they get VERY swamped!! The guy from check in was telling Us! From opening to like 4/5pm. This one does walk-ins and has X-rays!!...

I came here for wrist pain. The receptionist, medical assistant , Xray tech and PA were all…read morewonderful! I even got a warm blanket while I waited from a very pleasant Dr! iIt was about 2 hr total time here but pleasant overall! I posted too soon. Removed a star because the check-out person was rude for no reason...smh

They have 2 offices... I'm currently at the location off of Mitchellville Road. I like that at…read moreleast one of the doctors here suggest non-prescription treatments for health related issues. But give me a break on all this waiting & customer service... It seems to be lacking in some black doctors offices...

I DO NOT like being lied to... I have gone to Dr. McKoy for a few years. But within the last couple…read moreof years, no matter if I am a walk in patient or if I made an appointment, Dr. McKoy's office would STILL charge my insurance company Emergency Room fees (as if I went to the hospital!)!!! When I approached them with the in appropriate fees (I did not have my insurance letter), but they denied any charges of such. I went to visit them again after asking about their billing routine, thinking "maybe it was a mistake". Well, I guess the mistake was on me because the doctors office charged me again as if I went to the emergency room (this tripled the amount I should have paid for a visit!). Thank goodness I did not have to come out of pocket... But if your insurance do not cover your entire doctor's visit, you definitely don't want to go to this doctor... HE WILL ROB YOU!

I've been in PT for several months at this location and felt they were doing a wonderful job with…read moremy recovery from an on duty injury to my shoulder. All was well until I was required to miss a week of scheduled therapy. I lost an Aunt (my mother's sister), on December 28, 2019, and had to travel out of town for the weekend prior to a major Holiday. I notified ATI, in advance of my trip, by train, to take my mother, who is blind, to bury her sister. I advised them I would miss 1 day of therapy and would return the following week for my scheduled appointments. Well low and behold, myself and my mom caught colds while on the 13 hr, each way, freezing train. While I arrived back from my weekend round trip, in time to return to therapy...I was sick and so was my mom. We had colds! I notified ATI of my situation and advised them, I wouldn't be in. I called each day because the person taking my call, insisted on scheduling me for the next day, for each of my M-W-F appointments.....scheduled me first for Tuesday, then Thursday, instead of trusting I might know when I was well enough to return. Mind you, I was sick and caring for my sick mother as well! When I called on Wednesday, I was placed on the phone with Jessica who warned me "I'll give you today", as if that was going to automatically cure my symptoms on demand. I missed the Friday appointment as well and was scheduled me for Saturday (didn't even know they were open on Saturday's), so I returned to ATI, still not feeling well but I felt pressured!!! Unfortunately, life happens! That's when the foolery started. Determined to have me recovered as promised to who knows, the therapy intensified, resulting in pain, mild, but pain again, nonetheless! Jessica has repeatedly called me out for missing a week (as if I had to come in and spread my cold), which sounds accusatory. More than 4 times, she has brought up my missed therapy "well you did miss a week", (actually 3days), as if that is of more significance than my health! Most recently she questioned and commented on my surgeons' treatment plan! The lack of professionalism, on her part, is concerning...therapy takes place in an open, gym environment and to be called out for attendance and have a Surgeon's treatment plan questioned, while others listen, is disrespectful and demeaning! Are attendance and Dr duties new responsibilities for therapists'? I was violated by these most recent encounters. I may need to discontinue my relationship with ATI and go for a more private solution where I am respected and appreciated as a client! Otherwise, the rest of the crew at Largo ATI is fantastic!