This review is about business ethics & just straight humanity. I decided to take a trip from…read moreAnacortes over to Orcas Island on my personal E-bike to ride the island and up Constitution Mountain. About 2 miles from the top of Constitution, my motor seized up and I was in a really tight spot. I coasted back down to the campground and started putting water on the hub to cool it down, but it was already shot. The problem was, I was solo and didn't know anybody on the island. I called multiple businesses and taxis, but no pick up or responses. I left a message with Wildlife Cycles, thinking they may have a solution for a way to get my E-bike and I back to the ferry terminal, which was about 16 miles away. Hell, the closest hotel was in East Sound, a couple of hours walking a bike on a narrow road. With the sun getting lower on the horizon, my last resort was hitchhiking, to which a lovely local couple, and fellow bike riders, picked me up and gave me a ride all the way back to the ferry terminal. Within that time, Wildlife Cycles texted me back!!! Mind you they were the only response that I got from the entire island. The gentleman explained that he was off island, but asked me what my current situation was and what my plans were. I informed him about the ride I had got and how I no longer needed his assistance. Think about it, I didn't do any business with Wildlife Cycles, as I had my own E-bike, but yet they still reached out to help a bicyclist in need. I have no doubt if I still needed a ride, they would have 100% figured out a way. This small interaction speaks VOLUMES about how they run their business and who they employ. Hats off to Wildlife Cycles!

If you find yourself on Orcas Island in the San Juan Islands take a tour with Wildlife Cycles…read more We're in Deer Harbor and Ben though they were closed today the owner, Vicki went way out of her way to accommodate me and my friends. She set up an E-Bike tour that was epic. Her and her team went way out of their way to say the least. When on Orcas and you want to tour the island via E-Bike Wildlife is a must!! Peter is the Man!!

Great, great service. They bring the bikes to your hotel or B&B on a bike pulling a bike trailer…read more It's very environmentally friendly. The rentals a new bikes in great shape. The rental fee includes helmets, locks, a simple tool for adjustments, baskets and a local map. The bike trails in the area are safe and friendly. This is a family-owned business by very nice people.

We were on vacation in Sidney visiting family and wanted to rent bikes. Strangely, we couldn't find…read moreany storefront bike rental shops in town. (We're from Napa Valley where bike rentals are everywhere). So we called a local bike shop in Sidney and they referred us to Here By Cycle. They deliver to your door, but we drove over to their location in a residential neighborhood. Their place is 5-6 blocks from the the Lochside bike trail in the town of Sidney. Very convenient. We rented a really nice city bike and also a bike/trailer attachment for my 7 yr old daughter. Lock, helmets, tire repair kit, map, all provided! Top notch equipment and service. Plus really nice people. We rode all over Sidney and North Saanitch area. It is SPECTACULAR area. I recommend HBC. We will rent from them again on our next trip.

We had a blast over Canada weekend on Pender Island and the highlight of the trip was renting the…read moreParty SUP from Jay at Pender Kayak. He has all new equipment, is conveniently located at Port Browning right near the water, and was super friendly and helpful. We ended up renting the Party SUP twice as it was so much fun.

Jay and Emily from Pender Island Kayak Adventures have taken our whole family out several times,…read moreincluding on an exciting channel crossing to Saturna Island. Their care and expertise put us at ease and... our kids love them! I am also taking Paddle Canada Skill Certification through Jay. So great to have such a high class guiding company here on Pender!

Rented ebikes from biketheisland.com and enjoyed a trip from cowichan lake to Kinsol trestle. Took…read moreapprox. 3 hours and 50 km. Great trip on a sunny day!

Excellent service! The owner was very accommodating and even allowed us to pick up bikes during off…read morehours. Great selection of bikes to choose from and good information on routes to take . Great way to see this beautiful island.

We rented eBikes to ride around Saltspring Island and had a great time! After the initial learning…read morecurve of electric boosted bikes, we biked up to the northern part of the island and back. Free maps provided were helpful.

Really nice owner, who was very helpful with our bikes! Great service, great bikes! Highly…read morerecommend!

Quality bikes, we went 33miles and had enough charge! The best way to view the island, easy to pick…read moreup and drop off.

I've been reading about our local bike shop for quite a while, and finally took the time to ride…read moreover there. I'm looking to purchase a new bike and BBBS happens to be a dealer for one of the brands on my short list. I was disappointed to find the shop owner to be brusque, unhelpful, and dismissive. Didn't bother to ask me a single question about what or why I was looking for. I can only speculate as to what the sales/service model is here. Clearly I'm not fitting into it. I ended up purchasing my bike directly from the manufacturer. I don't think I'd even come back here for service.

Birch Bay Bike shop is truly a gem in our community. Even though John, the owner, is always…read morejuggling a packed schedule, he consistently delivers excellent service at very reasonable rates. His expertise, honesty, and commitment to doing right by his customers set him apart. When he couldn't fix a problem I brought in, he didn't shrug it off--he offered an incredibly generous alternative that honestly blew me away. Exceptional service, rare integrity, and a shop worth supporting. Birch Bay Bike ship isn't just a place to buy a new bike or get your bike tuned up; it's a place where you're treated with respect, honesty, and real care. I'm grateful to have a business like this is our small community!

The team at Orcas Bikes was very accommodating and helpful! Our group of 8 people walked up and…read morewanted to rent their Mopeds, they had just enough to get us on our adventure! They made signing waivers and payments easy and explaining how the bikes worked was smooth. We had an absolute blast driving around the island. We did the 4 hour rental and it was the perfect amount of time. I would recommend Orcas Bikes to anyone as the best way to see the island!

What a great experience! In May 2022 we did the Bike the Bay trip from Orcas Bikes. It was a…read moremarvelous day and I can highly recommend it. Excellent ebikes made the day a pleasurable and easy ride from Eastsound to the Shellfish Farm. The guide Grady was knowledgable and friendly and added to the enjoyment of the ride. Lunch at the Shellfish Farm is an experience not to be missed on Orcas. We actually went back here the next day to have lunch again. Don't hesitate to do this trip. You won't regret it!!!

Let me tell you a story about how Seth saved me from a dumb dad move and thereby saved my weekend -…read more Busy weekend out on the island with the fam, lots of hustle and bustle - in the midst of a couple days where it feels like nothing is going quite right on the family front. Looking to turn things around, I decide to install the kid seat on the back of my wife's bike for our 2 y.o. so we can do the ol' family bike ride (that'll fix it!). In a moment of overzealousness though, I give that over-tight, cheap screw in the back of her bike a turn-too-many with the allen wrench: it's stripped, but maybe salvageable. But what do I do? I think, "I can still get it...." So I jump back in there: cheap screw vs. cheap allen wrench, and I send that screw straight to The Land of No Return. It's never coming out now. Enter Seth and Meat Machine. Now, mind you, I had already been down there the day before - or my wife had - for another bike-related issue (I told you - it was that kind of weekend). So, I limp in there, figuratively speaking, and in my shame I present El Strippo to Seth. What does he do? He doesn't make my feel bad. He doesn't hesitate. Immediately, almost un-questioningly, he throws that bad boy up on the lift. He explains that this is not going to be easy and expresses concern that he'll break the head off the screw and then it's done (the seat is never going on in that case). He tries one expensive hex after another. No dice. Last resort: he busts out the blow torch. "Let's put a little heat on it." And he does, and, like magic, that baby starts to move! With the turning of the screw, hearts lift, hope returns - the screw it out. The day - the family bike ride - is saved. No charge. I headed outside and, literally, the clouds cleared (though I'm not sure I credit Seth with that one). But he and Meat Machine did save the day, no doubt. Great little shop. Friendly helpful guys. Very grateful to them! Thank you!!

Easy to reserve online. Superb service with friendly and…read moreinformative advice for our day. Great experience with the electric bikes and so much fun. They give you everything you need from helmets, bike locks, and an insulated pack on your bike. Worth the price for a great way to explore SJI. Highly recommend!