Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

1 Star - Disgusting Experience…read more I am absolutely furious over how Honest-1 treated my elderly parents. Just weeks before this, their car was in this shop for a full checkup. Suddenly, when a warning light came on, Honest-1 claimed the transmission was failing and quoted them OVER $8,000 for a manufactured or new transmission -- using fear, urgency, and worst-case language to push the repair. That alone is alarming. What's worse? We took the car to Honda for a second opinion, and Honda's master technician thoroughly inspected EVERYTHING. The verdict: The transmission is NOT failing No rebuild. No replacement. No catastrophic damage. The real issue was a stuck A-line pressure solenoid valve, a relatively minor repair. Honda fixed the actual problem, replaced fluids, ran full diagnostics, and the total cost was UNDER $1,000. So let me be very clear: After a recent "full checkup," Honest-1 either completely misdiagnosed the vehicle or grossly exaggerated the issue and attempted to sell my elderly parents an $8,000+ repair they absolutely did not need. In my opinion, this was predatory. Targeting seniors with scare tactics and inflated diagnoses is unacceptable. We will never return. We didn't argue. We didn't debate. We simply took the keys and left -- and that should speak volumes. If you have elderly parents or anyone vulnerable in your life, DO NOT trust this shop without getting a second opinion. Integrity matters, and Honest-1 showed us they have none.

Really really good people here. The best Customer Service I've ever gotten in a car repair shop. I…read moredeal with Michael tire and Louisville and they are very good so that says a lot. We broke down on the side of the road on Easter night stayed at a hotel. They referred them and it went very well. They got me in assured me they'd get me fixed on the road tonight. They did just that, but we're very professional kind and asked about my experience with the car a couple of times. They found all the things that they would address with the car but no pressure. I took three of the four suggestions. I would highly recommend them.

Axle replacement was done well and at a good value. I have been a customer for several years…read more Work has been quality work and service has been supreme.

Guess we got off on wrong foot with these guys. Left message for them to call for appointment. They…read moredidn't call. Went in person to set appointment and was successful. Took car in to have it serviced. Was there at 8:00 a.m. for appointment. Checked back at 1:00 p.m. and car hadn't even been looked at. Picked up car hoping they might apologize and ask to reschedule. Just gave me the keys and good bye. They may be good but prompt responses not a priority.

I wish I would have taken the time to take some pictures around the shop and storefront, but its a…read morenice shop, and they reflect the repudiation of Tennesseans. Friendly and skilled mechanics and staff from the shop floor the store-front. Definitely worth the value, and they'll try their best to accommodate you if you're traveling and get you back on the road as soon as possible. I had a great experience with Christian brothers and the staff there and I think you will too if you give them a chance.

I love these guys! So helpful and honest. And I cannot say enough good things about Bailey…read more Communication and problem solving above and beyond. They work hard to get things done in the most convenient and cost effective ways... I get the feeling they really do care. Thanks Christian Brothers!!

"THEY JUST FORGOT TO WELD IT"!!!!!!…read more I went to get my exhaust done on a 1994 f-350 7.3 ,I gave them all the stuff to do it since they don't bend 4 inch pipe and they did it but, sucked at welding. I realized a two months later that there was not one but two exhaust leaks because all they did was tack welded it so I took it to them to fix it and dropped it off. When he called to say it was done he just said "oh they just FORGOT to WELD IT"!!!!! No apologies no nothing!!! One of the worst experiences I ever had. NEVER GOING BACK AGAIN

I do most of my own car repair work but when I need a dependable shop these guys are honest and…read morehard working. They will work with you and get you back on the road. Highly recommend!

I always come here for an oil change and have had my car serviced here for wipers, tire rotation,…read moreand air filter change. I've had absolutely excellent customer service from each member that's helped me. Tina was exceptional and my whole family prefers her when we come in! She's very sweet, informative, and friendly. Never have any issues here and we use a coupon for a good price. We are all repeat customers in our household and will continue coming back.

I noticed on my old receipt that the oil plug was torqued to recommend specs. While waiting today…read morefor service I did not see a torque wrench being used on multiple vehicles before me. Are you guys using some new type of wrench that we don't know about? My vehicle is not leaking after service but if it's not being done then why is it in the receipt?

The manager was great about letting me know they were short staffed and took care of me, even…read morethough I had to wait a while for the service on my car. Thank you Firestone for great service on a rough staffing day!

They confirmed my appointment for oil change and after go there they told the technician s are…read morebusy. Today they cannot make it today and I need to drop off. I would have appreciated them if they would have informed me earlier

There's always a reason why a shop is busy. These folks are neat and organized and…read morescheduling/service is EZ. They do what they promise and have access to great products across a range of prices. They do not do alignments here though, so just tires. Recommended!

Well, I had to visit there yesterday. Spent two hours waiting for someone because of a bad tire…read morethat had put a spare on and order a tire for me to come back the next day. Fast forward to today I get there at 4 PM today and I finally have my tire ready at 5:20. So a total time of three hours and 20 minutes to get one new tire installed. Do you see anything wrong with this picture? I have complained they're super busy all the time I get it, but there are certain jobs that are much easier and faster than others. It just seems that could change their process to help everyone. It's terrible that you should have to wait three hours to get one tire changed. And as everyone knows nowadays, tires are not cheap. I feel like we're getting taken not just in the price of tires, but in the labor factor as well.

Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

Highly recommend Dylan great mechanic changed front and back pads and rotors including explaining…read moreissues with my vehicle , honest proficient and mostly convenient great Cust service