Reklamation 8002146840 1 star is waaaaaaay too much . 0…read more This is by far the worst service i have ever deals with When buying i noticed the bad reviews and i was like nah cuz , they cool those are probably bots But , sadly they all are true , except 2 guys in the store including the cool homie security guy , they are all a bunch of useless people who don't even know anything about what they selling , i bought a psvr5 from them , controller broke it always point right and i couldn't play, i sent the item on October, they obviously said 2-3 weeks maximum almost 4 months, they ignore my emails, you call support you will wait 3 hours and be forwaded from one call to another without any results , i requested 2 months ago my item to be back to me ( of course it's in warranty just few months past purchase) and they been ignoring me ever since then , i'm just writing this so you wouldn't be their next victim, i will be in berlin next month and when that happens i will start you guys the biggest drama you've ever had and i will make sure to follow the case legally .

Apple should not allow such stores to sell their products and use their name…read more The "Apple" employees are not very competent (to say the least) and mostly not interested at all on your issues. They are BADLY unmotivated and do not have any affinity to customer support. Besides other major issues I had I will describe just the worse, as I don't have enough characters available. I bought a Mac Book Pro with Retina display. It had the popular ghosting issue with its display. So I arrived back from holidays on the exact 14th day of Apple warranty, the guy proposed me a screen replacement instead of the option to get a brand new MBP (Apple within 14 days replaces your product no matter what reason). So I told him of the full replacement, and he, almost disappointed, acknowledged. Thanks god I did my research in advance. Before to give my Mac I had to backup my data, and had an hard drive partitioned in NTFS. Any AVERAGE user (not even talking about a supposed expert that should help you) knows that NTFS can only be read BUT not written (at least not by default without additional third party drivers installed). Again the guy had no clue and no interest (was doing other stuff while I was trying to backup). I had to find ALONE the answer. With my own cellular data connection (yes they didn't allow me to use their WiFi either). The quicker and safer solution was to buy an external drive to format and use as backup. I bought it (100€ ) and started my Time Machine backup, again by myself with him meanwhile doing other stuff beside me and acknowledging my steps. The process was taking some time and I asked if I could leave and come back in an hour, his answer was -uhm.. I wouldn't suggest so- he didn't wanted to take responsibility for the laptop being there (it was in the middle of the shop) and I had to keep an eye on it. The best is yet to come. After about 30 minutes I was standing in front of my Mac waiting for the process to finish, I started hanging a bit around in the shop, the guy suddenly reached the Mac and after doing some clicks on it, told me -ok backup done-. From my estimation I would have expected at least another 10/15 minutes, so I said -really?!- I went over quickly and he unplugged (quicker) the drive without using the safe removal option! I arrived just in time to see the red alert error message that he tried to close before I could see it! Unbelievable and unacceptable, he could have damaged the drive I just bought. Therefore I asked him to show me how much of the drive was full, it should have been 50.7 GB. He opened the information, and guess what?! Was 42.4 GB. I was so shocked of the situation that I couldn't believe it, I clicked on the Time Machine icon and the software recognised the backup, but I didn't spent time to thoroughly check if everything was there. I just wanted to go away, as I was really uncomfortable with the whole the situation. If I have lost any data, it's my own problem, because I have signed a release letter that confirms that any data loss, it's my own responsibility. Despite me being the customer and having paid over 2500€ cash for all of it, they still managed to make me feel unwanted in that shop! I think this is the worse treatment I have ever received on a computer shop. I will never ever buy anything in this shop because of these guys in the Apple department, I can't say anything about the other department. By now you might wonder why 2 stars and not only 1? The shop is quite well stocked, you can find cool stuff in there, if you DON'T need/expect ANY support at all, it's perfectly fine to buy there. This is my personal experience and opinion which I will send in much more details also to whom may concern at Cyberport and Apple, I don't expect anything to happen but I need to share it. It ruined my day, and possibly the next couple of days. I work hard for my money and in my job I give my blood for the client. I expect that if I pay so much for a product, I receive also proper customer assistance.

Nachdem mein PC gestreikt hat, bin ich als Stammkunde zu K&M…read more Die Beratung war sehr gut. Habe mir Empfehlungen eingeholt und habe im letzten Zug noch prompte Hilfe bekommen.

I am lucky my package arrived at all. I ordered a computer part and had it shipped to my office:…read more Company Name, Building Name, Street Name, Dublin, Ireland. They shipped it without the company and building name on the label, so it only had the Street name and the Eircode. Thank God the nice people at An Post spent the time to look up my Eircode because without the actual building name, my package was nearly undeliverable. Seriously, what century is this? How hard is it to print ALL of the lines a customer enters onto a shipping label?

For those English speakers who find themselves in Berlin with a broken computer and no clue what to…read moredo or where to go. You must look no further. Imazing, simply said, is the best experience I've had with a service store in all my life. If you're looking for quick and quality computer repairs Imazing is the solution. In the past month my computer broke twice! The first time they were able to repair it in under a week. Although it was expensive, it was nonetheless very much worth it. Yesterday, one of my startup disks failed, leaving me computerless. I was under pressure for a deadline and didn't know what to do. I called Apple who booked me an appointment with Gravis today. They said they could not troubleshoot the issue and it would take 12 days. Then I went to Apple, no appointments for the next week. With nowhere else to turn I went to Imazing. An hour later I was on my way home with a fixed computer. HIGHLY RECOMMENDED!!!

Not able to fix my problem but charged me 50€ (after an agreed 29€ and even though my macbook still…read morehas guarantee, oh no - warranty, BIG difference). At least they were friendly and thanked me for my understanding. Do I understand? I don´t think I understand charging more for less work, no. Maybe that´s the big difference between Amazing and imazing. Almost getting it right guys, but not quite.

From the owner: JE Computer betreibt auf 50m² ein Ladengeschäft in Berlin-Reinickendorf. Seit Sommer 1995 versorgen…read morewir an diesem Standort unsere Kunden aus der Region mit zuverlässiger Markenhardware für PC-Systeme & Zubehör. Kompetente Beratung, erstklassiger Service und faire Preise werden auch Sie überzeugen!

The worst repair shop ever. I sent my Macbook for repair and the staff said it will take two weeks…read more In the end it took more than 6 weeks, and they even failed. During the delay time, they never reached me actively. Each time I called for checking the progress, they just kept saying the repair would be done the next week, and obviously not. They just didn't care!! No doubt the worst repair service I've ever had. (updated) After I went to the shop and complained, they found a way to fix my MacBook, did a detail system check and didn't charge me anything. It was a good service in the end, so I changed the rating to 3 stars

I came with my very old Lenovo laptop, i left it there and after 1 hour they called and said its…read morethe mother board problem and it doesn't worth to repair it. I came to pick it up and they didnt charge me for the analysis. there is a young guy there which was extremely sympathetic and helpful. After 2 weeks I came with my new laptop i bought and asked them if they can add my old computer data into my new computer. the guy took out my old computer hard disk, gave me a special cable and told me take it home and do it quietly by yourself. again, they didnt charge me. I went home and during the weekend i transferred my old computer data into my new. i brought them the cable after a week and they were happy for me everything went well. New Year, what a service, so wonderful. Thank you.

From the owner: Willkommen bei LuxPC…read more Seit 1999 Ihr freundlicher Computer Service in Berlin und Brandenburg ! Wir bieten Firmen, Behörden und Privatanwendern umfassende Pflege / Support für Ihre EDV Umgebung und unterstützen Sie gerne bei Anschaffung und Einrichtung neuer Hard- und Software Lösungen. Schwerpunkt unserer Tätigkeiten sind KMUs, denen wir von der Einrichtung Ihrer Computer / Netzwerk, Computerreparatur, über SEO und Homepage Gestaltung, betrieblicher Sicherheit ( Videoüberwachung / Datenschutz ) bis hin zur Wartung und Pflege von Warenwirtschaftsystemen ( Lexware ) bzw. CRM Systemen ( FlowFact ) eine breite Palette an Dienstleistungen bieten können. Gerne helfen wir auch Privatpersonen, bei den alltäglichen Problemen, sei es nun das Ihr PC nicht startet, Ihr Computer von einem Virus befallen ist oder wenn einmal Daten verloren gegangen sind.

There was a very large Palestinian flag displayed on the shop wall, which made me feel…read moreuncomfortable as a customer. I believe a repair shop should remain a neutral and professional environment, without political symbols or messages. Because of this, I chose not to enter the store and will not return there in the future.

From the owner: Ihre Spezialisten für Notebook und Laptop reparaturen in Berlin Friedrichshain…read more Ist Ihr Laptop Notebook oder Macbook defekt? Suchen Sie einen kompetenten Ansprechpartner für eine Reparatur bei einem kompetenten Notebook Service Partner? Herstellerunabhängig reparieren wir professionell und fachgerecht Ihr Notebook / Laptop und MacBook. Durch jahrelange Erfahrung und professionelle Lötmaschienen können wir Ihnen eine fachgerechte und preiswerte Notebook Reparatur bieten. Wir bieten eine professionelle Reparatur zum Pauschalpreis für Notebooks aller Hersteller an. Dabei ist es egal ob Ihre Grafikkarte, die Northbridge oder andere Komponenten Ihres Notebooks defekt sind bzw. nicht mehr funktionieren, wir kümmern uns gerne um die Beseitigung dieser Probleme. Mit Hilfe modernster Löttechnik sind wir in der Lage Ihr Notebook fachmännisch - nach Herstellervorgaben - zu reparieren. Bei uns kommen keine Notlösungen (Heißluftfön, Lötkolben, Backofen, etc.) zum Einsatz. Ihr Notebook hat etwas Besseres verdient! Reparatur Service in der Kurzform Notebook Reparatur, Laptop Reparatur, Notebook Service, Laptop Service, Notebook Reparaturen, Laptop Reparaturen, Display Reparatur, BGA-Reparatur, Reballing, SMD Reparatur, Monitor Reparatur, LCD, LED-Display Wechsel, Apple Macbook Reparatur, Behebung und Reparatur des Kernel Panic, Logicboard Reparatur, Displaytausch, Inverter Reparatur, Grafikchip Reparatur, Grafikkarten, Mainboard Reparatur & Wechsel, Flüssigkeitsschaden, Notebook-Reinigung,

i came to notebook point with an iphone 7 that was not working right. They knew right away what the…read moreproblem was. We made an appointment and they fixed it fast so that I didn't lose my time without a phone. They also gave me solid advice about other equipment. I have the feeling of being served well, not pressured and having received honest info.

Super freundlich und kompetent wurde mein Macbook hier repariert in zwei Minuten (Dysplay tot). Im…read morezertifizierten Store wurde mir zu einem neuen Gerät geraten. Ich bin super dankbar! Unbedingte Empfehlung!