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    Sassy Nail

    4.6 (868 reviews)
    ModerateNail Salons
    Closed Closed

    By appointment only

    Services - Sassy Nail

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Sassy Nail Photos

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    Recommended Reviews - Sassy Nail

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Nicolette T.

    Thu and Anna are simply the best! I came here for my first ever salon mani/pedi and left feeling so happy. The space is very clean and sanitary feeling, and there's no strong smell of chemicals whatsoever. Thu is incredibly sweet and offered me coffee and water upon my arrival. This place is appointment only, so it's not overly crowded at all. Thu did a lovely job with my athletic toes (I'm so sorry lol) and Anna did my manicure beautifully. Sassy Nail will definitely be my go-to salon, and I've already recommended this place to my girl friends

    As a man, decided to have a bit of fun and boost my confidence with a fierce queen color ...  Great job
    Joshua L.

    I treated myself to some indulgence this weekend, as I usually do, and opted for a last-minute pedicure. Although I've visited Sassy Nails before, I was uncertain if they'd be able to accommodate me on a weekend. Thankfully, I was able to secure a timely appointment after reaching out to them. The staff is consistently welcoming and hospitable, greeting me with a smile and offering me a choice of coffee or tea upon arrival. It's always a pleasure to be pampered by their warm and friendly service. As a man, it's kind fun to step out of norms and have a bit of fun. So decided to paint my toes..lol Will be back and also a great experience

    Very clean lovely bathroom
    Lexi C.

    Great pedicure and reasonable prices for services. They have a vast variety of colors to choose from. I wanted a pearlescent white and we worked together to find a glitter that looked good on a white base. Very happy with the clean detail and poshness of my pedicure. Also their bathroom is lovely?? Atmosphere is perfect!

    Jeanne R.

    I got a last minute appointment here and had a lovely experience. Was lucky to get the owner of the place to do my nails because I could tell she has a keen attention to detail, prides herself on excellence, and is very proud of the work she does and the salon... and it shows. She took her time to do a very thorough job cleaning my cuticles and even helped me pick the right color based on my skin tone and season. I felt very much at home with her. The place is also immaculate. A place of relaxation and calm. Will be back!

    Off white gel mani
    Tasha M.

    Anna did my nails today at Sassy and was very fast and efficient and paid a lot of attention to the details. They removed my gels with using foil and it was quick! Anna also did a quick massage at the end with hot stones, which felt great! Salon is clean and friendly - will definitely be back!

    Gel Mani beautiful pink color supper happy with the look
    Lina L.

    I can't even explain how much I love Sassy Nail! I've been coming to this salon since 2014. I used to drive over the hill on highway 17 just to get here and it was always worth it. Not a single nail salon could compare in all of Santa Cruz/Watsonville with the quality and service at Sassy Nail. And trust me I've tried all of them and they'd always let me down whether it was the nail work or cleanliness issue. Fast forward after covid I moved back closer to San Jose. I had lots of girlfriends recommending different nail salons. I've tried several in different cities - Mountain View, Sunnyvale, San Jose. All were decent quality but their priority was to get acrylics ALL the time. I felt nearly bullied into getting acrylics at these salons, I'd have to repeatedly say no no acrylics! I couldn't understand why because I prefer my own natural nails and I don't want them to break and have to redo fake nails every 2-3 weeks like I've seen everyone else do. But that's something most nail salons don't like coz they want you to get acrylics all the time and it's annoying! It's way less work for them with acrylics. At Sassy nail, they focus on the health and beauty of your natural nails. They are exceptionally clean unlike most other places where I am terrified of how dirty it has been. I love getting the massage package with the paraffin, it is the most relaxing manicure and pedicure you can enjoy. They trim and shape your nails beautifully while removing extra dead skin and dry cuticles perfectly. Prices are reasonable unlike other places that charge $$$$. The owner is one of the kindest people I've met. Me and my mom came here and had our nails done years ago and she was so kind and caring. My mom actually has short brittle nails and I bet anyone would advise her nowadays to get fake nails as that's the easiest thing to do. But she got shellac with me and we were super happy with the results. The owner truly cares to take care of her customers and give them a great relaxing experience at her salon and wonderful healthy nails. This business has stayed true to their belief of prioritizing the customers well being and I am so happy they haven't budged down on their quality, service and kindness even through challenging covid period that destroyed so many business. All I can say is Sassy Nails is definitely a 5 star salon!!

    drying station for my toes!
    Rona B.

    I really like how clean and spacious Sassy Nail is. Came in for a nice pedicure and left super satisfied. Staff are so friendly here. Bella did a great job at taking care of my toes and always made sure to ask if I was okay with the pressure during massage, temperatures of water/wax, etc. My only real problem is the parking-it is so tight and super duper limited. They suggest parking on the street if the lot is full but El Camino is so busy and can be hard to street park.

    Most recent gel manicure

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    The customer service is amazing. They really take care and make sure that you feel pampered. The salon is clean and beautifully decorated.

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    Business owner information

    Photo of Thu L.

    Thu L.

    You got the wrong salon. We don’t have any male employees.

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    Page 1 of 22

    Ask the Community - Sassy Nail

    I got a gift certificate for 70 Serenity for Christmas. I will be calling to schedule an appointment, but I'm not sure what this is. Is it just a pedi, mani or both? How much time should I allow for the appointment?

    I think you may have the wrong salon. We don’t have anything called Serenity. We only sell gift certificates which you can use for any services at my salon.

    Do you an opening for acrylic nail for august 14?

    Sorry we don’t do acrylics

    How much for removing opi?

    Hello I was wondering if you do gel extensions?

    Sorry, we don’t do any extensions.

    Can you remove dip? I'd like to remove dip and get gel.

    Unfortunately we don’t remove dip. You would have to find another salon that does.

    Do you do dip? How much is it?

    Sorry we don’t do dip

    Since it looks like nail salons can open in santa clara county. Indoor, will you guys be opening?

    Yes, we will open starting Thursday, September 10, 2020.

    Hello! Will you guys be open this week?

    Unfortunately we’re still not allowed to open.

    Are you doing outdoor manicures/pedicures?

    I’m sorry but we’re not doing outdoor services due to limited space in the parking lot.

    For gel manicure is the light LED?

    Yes, we only use led lights

    How do you guys do acrylic removal?

    Sorry but we do not do acrylic removals

    How much for gel polish removal only?

    $10

    Hi, Do you do Pink and white acrylic nails?

    No we don’t do acrylic nails

    Do they do hard gel/builder gel sets?

    No we don’t do that here

    Do you charge extra for an accent nail?

    I’m sorry we don’t do that here.

    How much is a full set of ombré nails?

    I’m sorry we don’t do full sets.

    How much is gel mani and reg pedi?

    Gel Mani is $33 Reg Pedi is $30

    How much is... French tip gel manicure? French tip gel pedicure?…

    Gel mani $33 + $5 French tip = $38 Gel pedi $45 + $5 French tip = $50 Regular mani/pedi $45 + $10… Read more

    What is the pricing for gel manicure with gradient glitter? Thanks!

    $40

    Do you do powder manicure?

    No we don’t

    View All 46 Questions

    Review Highlights - Sassy Nail

    I called ahead as requested here on Yelp and Thu, the owner, told me she could take me in as there was a cancellation.

    Mentioned in 231 reviews

    Read more highlights

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    4.2(334 reviews)
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    I actually stumbled upon this place through word of mouth while walking around my dentist's office…read more Since then, I've been coming here for almost 4 years, and I always have a great experience. The staff is incredibly sweet, hardworking, and genuinely caring. They consistently do their best to accommodate me and my grandma, and we always feel welcomed and well taken care of. I believe they also do a good job handling any issues that come up with care and professionalism. I've seen them handle situations and communicate with their clients when there's an issue, and they have always been upfront and honest. I'm also awful at deciding what I want for my nails, and because I trust them so much, I usually just let them decide for me and they always do a great job. There's a comfort in coming here that feels like being remembered and cared for, not just as customers but as people. My grandma and I truly love this place and are so grateful for them.

    I booked an appt through Yelp for 4pm. I showed up on time and asked for a regular pedicure. It's…read morecurrently 4:20pm and all I've done is soak my feet in water. The water is freezing. Many people have called to make an appt and the lady on the phone is NOT writing these down! They are turning away walk ins because there is only 3 staff currently working. My pedicure hasn't even started and I'm already debating to just leave. What a bad experience.

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    Q Nails

    3.6(137 reviews)
    2.1 miWest San Jose
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    I've been going to ThatMan at Q Nails for over 15 years, and he is the only nail tech I truly…read moretrust. I've tried many other places over the past 20+ years, but no one has ever come close to his level of skill, precision, and consistency. Not only is his work exceptional, but his professionalism truly sets him apart. He is always focused, detail-oriented, and dedicated to delivering quality every single time. Over the years, ThatMan has become more than just my nail tech--he's someone I genuinely respect and look up to as a true example of what it means to be a professional. If you're looking for the best, you won't find anyone better.

    I've been coming to Q Nails for 5+ years now and it's truly one of my go to spots in San Jose. Kim…read moreis absolutely amazing and her attention to detail and consistency always impress me. The rest of the staff are also very friendly and always welcoming. I usually get acrylics or Gel-X, and they always turn out beautifully. I tend to stick with neutral colors, but whenever I want to try something a little bolder, Kim is always able to bring my ideas to life. I also really appreciate how flexible and accommodating they are with scheduling. The store also has waxing available and has a bathroom. There's always plenty of parking in the plaza and they accept both cash and card (with an available ATM in case). It feels great to support a local family owned business that's been serving the San Jose/Santa Clara area for over 10 years.

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    Amy's Nail Lounge - Manicure and pedicure service

    Amy's Nail Lounge

    4.5(321 reviews)
    3.2 miWest San Jose
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    Walked in for a pedicure and Amy was so nice! She did a simple French tip but it came out so good!…read moreWill definitely be back!!

    TL;DR: My big toes were messed up 3x and instead of taking accountability, the owner blamed me for…read morechoosing regular polish--a service she provides. No refund, no solution, and deeply unprofessional behavior. *~~ Service Overview & Pricing I booked a same-day appointment that the owner accepted. I requested: * #108 Gelixir purple gel polish + acrylic fill manicure * #108 Gelixir purple regular polish + basic pedicure The owner upsold heavily throughout. I even let her do extra work on my pinkies to build rapport. Total: $81 Tip: $15 (tipped before the service was completed) She opened the shop ~5 min late despite accepting my 9:30 AM appointment, & complained aloud, setting the tone for our session. *~~ Where Everything Went Wrong 1. First Mistake Toe spacers were applied after polishing but before the paint was dry, immediately smudging the big toe. 2. Second Attempt They only partially removed the polish to "fix" it. Because the initial coats weren't fully removed, the application was thick and uneven. After 40 minutes of "drying," the nail dented and the texture caught the lip of my shoe, scratching again. I told them I still had time if they wanted to properly redo it. 3. Third Attempt A kind staff member accidentally damaged the other big toe while helping me into disposable sandals. At this point, my toes had been ruined three separate times--all due to staff actions. *~~ The Owner's Response When I asked if they could use gel on the big toes (since the mistakes were theirs), the owner refused and claimed: 1. The colors "wouldn't match." 2. Gel and regular polish can't match--despite the Gelixir palette offering both and my manicure proving otherwise. 3. That because I chose regular polish, the outcome was my fault. She repeated this many times. 4. That regular polish takes "hours to dry in cold weather," something she never mentioned and is simply not true. By then I had been there from 9:30 AM to 12:20 PM, and the pedicure was the first service we started. *~~ Escalation & Unprofessional Conduct When I calmly asked for a reasonable fix (or at least accountability for my time), the owner became rude, defensive, and dismissive. She offered: * No refund * No partial refund * No refund of my tip * No solution She repeatedly told me I could "leave if I didn't like it" while her staff was trying to help me with bare toes. Instead of accountability, she lectured me with constant "you" statements and kept shifting blame. I stayed polite and attempted to de-escalate, but she kept escalating. My friend who was with me also felt the owner was short, judgmental, and rude from the beginning. As a Filipina, I'm familiar with cultural bluntness--this wasn't bluntness. This was aggressiveness and unprofessionalism. *~~ Service Quality & Safety Concerns * They used a pumice scrubber on my inner ankle bone, leaving raw skin and micro-cuts. * The owner drilled harshly on the sides and cuticle area during my fill, causing irritation and cuts. When I said "ow," she told me I "needed lotion." (I regularly moisturize; the issue was her technique.) * During upselling for designs/gems, she asked about two fingers. When I agreed, she worked on the wrong fingers, insisted I said "all," and did the same thing to my friend. * Despite her picking my friend's shade, she acted annoyed when we asked to see it on one toe. Odd behavior throughout--there's truly no winning with her. *~~ Final Thoughts Based on quality alone, this could have been a 2-star experience. But the owner's behavior makes it a 0-star experience. Earlier, she told me her business struggles with retention but has some regulars. Now I understand why. The recurring reviews about poor customer service suddenly make complete sense. Even her responses to negative reviews show the same pattern--confrontational, defensive, and unwilling to take responsibility. It's impossible to relax when the owner is hostile, unaccountable, and provides no customer care. This was my first time going (only to accommodate my friend's work schedule) because in theory the 9:30 AM start time is competitive. But honestly, you're better off walking one minute over to Winchester Nails, which is actually my regular spot. I'll never cheat on them again.

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    Amy's Nail Lounge - Came to Amy with a design in mind with barely any photo reference and she gave me exactly what I wanted!

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    Kitchen Nail Bar - Santana Row - Kitchennailbar

    Kitchen Nail Bar - Santana Row

    4.6(1.5k reviews)
    3.0 miWest San Jose
    $$$

    Had such a lovely experience at Kitchen Nail Bar! The salon is beautiful, clean, modern, and has…read moresuch a relaxing vibe right in the heart of Santana Row. A huge thank you to Lam & Lana for taking such great care of me. Their attention to detail, professionalism, and warm hospitality truly made the experience feel elevated and pampering. You can tell they genuinely care about their clients and take pride in their work. From the service to the atmosphere, everything felt polished and welcoming. Perfect little self-care moment after long law school days. Highly recommend if you're looking for quality nails and wonderful service in San Jose!

    I made a same day appointment for a mani pedi and I didn't have much time. They asked if I…read morepreferred pedicure and then manicure or both at the same time. I appreciated the option and went for same time so I could leave sooner. They brought a few different color binders and I decided to try cats eyes which have a little bit of a holographic look. I was so wowed by that process!! Katie used a magnetic stick to change the way the glitter moves in the polish before curing one finger at a time. Overall it looks very cool and I catch myself admiring my nails in the light which I don't normally do or get into (I get a manicure only a few times a year for special occasions). I'll also add they gave me a bottled water when I came in and even gave me a nice quality mask when I asked for one. I am immunocompromised and there was a lot of sanding going on at the next station so I felt taken care of as best as they could.

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    Nails Haven - This is their gel in two weeks. They ruined my nails. I reduced stars to 1*.  Would give --1* if I could

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    4.5(282 reviews)
    2.1 miWest San Jose
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    This is THE pedicure spot in my humble opinion. I always get the deluxe and not many places will do…read morehot stone massage with every pedicure package, but this place does that. My deluxe also comes with paraffin wax & massage. They even serve complimentary beverages like tea, coffee, water, and sparkling water. The workers don't have ful blown conversations in their native language like many other places, which I appreciate (I'm Vietnamese, so I understand it all, but I'm just speaking up for my other girlies). So this is definitely a relaxing vibe kind of place. It's usually very quiet when I go even with the salon chairs all filled. If you do come here please say hi to Julie the manager there, she's the best!

    I've been getting my nails done here for about two years and have had some of the best manis. I had…read morea brown set of gels done in December that lasted 4 weeks. I had one nail with that set that separated after a day and the salon re-did it for free. On Monday this week I had my first mani-pedi here. I had gels for both. One of my toe gels totally came off after a day, and my left thumb polish came off the same afternoon that I had the mani done. Since then, I had the gel on my left hand fixed (so I came back once on Wednesday, then Thursday (yesterday) two nails on the right hand both separated in the same corner. I just had those two nails re-done and asked for the right color, but it's a different color. It's just really strange and disappointing to have to get a mani fixed twice- seems like the prep wasn't great this time around and last time around. I'll be back one more time after this but it may be time for me to find a new salon.

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    Chan’s Nails & Spa

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    4.4(149 reviews)
    2.0 mi
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    5 stars all across for this hidden gem. My sister went here to get her nails done. They were able…read moreto take her in that day. What was suppose to be just a mani pedi turned into a whole spa day for her. Kathy the owner is such a nice woman who offered her a scalp treatment that also comes with a facial. My sister could not say no since we keep trying ro find places that offer scalp treatment. So she ended up adding the service. I saw her after and she looked so refreshed and rejuvenated. Well my sister surprised me with buying me a scalp treatment/facial the next day. :) I got to the business a little early. The lady Phong was very nice and asked if I needed a mani or pedi. I ended up getting my gel pedi removed lol. She had some time so they fit me in and added this. Phong was very gentle and at the end gave me a 5 minute foot massage. Thank you Phong. Next they took me to the room where Kathy did the scalp treatment and facial. She played some relaxing music and omg the massage and everything she did felt so amazing. I rarely get facials so this was much needed for me. Can't thank them enough as well as the business. If you are in the area you should check them out. I hope to be back again.

    Above an Beyond Service, they will take their time with you no rush, an do respect that even as…read moreclosing time approached they continued with the same process made me feel very comfortable. Made my Nails exactly as I wanted. Most relaxed an comfortable seating a peaceful experience!! % recommend this place . Will definitely be back

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