I always feel like a kid in a candy store when I shop here. When it comes to Japanese tools you are…read morepaying for quality and craftsmanship. So I take my time selecting what I need versus what I want especially because I don't know when I will have the next chance to return. I easily spend several hundreds of dollars here buying my chisels and other carving hand tools. It's cool that the worker remembers who I am (excellent service). The owner himself takes the time to show me the various chisels that they have and you can tell just by listening to him talk the pride he has for the tools that he carries.

COVID UPDATE for Anzen Hardware. Nori-san is fine, and the…read morestore is open for usual hours of operation. This update is just a reminder that small local businesses are still open. In addition to vegetable seeds and garden supply, there are plenty of home and kitchen tools that you'll use every day of your quarantine isolation. SERVICE Nori-San has always been very helpful with any purchases you might need to make. Now that the store attendance is limited, no doubt you'll receive even more bespoke assistance. STORE ATTENDANCE There is only one person/party allowed in the store at a time. If you're familiar with this small family-owned hardware store, you'll know that there isn't much room for too many people anyway. For precautions of health, just one at a time in the store. If you know what you need, the trip to Anzen is really quick. If you DON'T know what you need, the trip to Anzen can be really easy. I make a regular trip to get professional kitchen knives from Nori-San, and he's always very knowledgable and helpful in the decision. SILLY GIFT PURCHASE: Even if you want a simple silly, but useful kitchen gift for your friends, you will probably find something here. Purchase a KAMENOKO TAWASHI for an unsuspecting friend who doesn't know what it is, ask them to guess what it's for. PARKING Plenty of easy street parking throughout Little Tokyo. COVID PARKING UPDATE - many parking spaces have been redesignated as outdoor seating areas. Judge Also Parking Lot is the best parking lot - across the street.

John helped us two days in a row. He was so patient and kind in answering our gazillion questions…read moreand helping us figuring out what to do. We always use Baller Hardware, so the great service wasn't surprising. Everyone is always so helpful, but John really went above and beyond both days because, you know, a gazillion questions. I myself, would have ran if I saw us coming back that second day, but he didn't. Thanks John!

Since I've found this chain of hardware stores.... I seek them out because they have such a variety…read moreof everything that you would want in a hardware store.

The customer service is fantastic. They're very kind and there's always someone around to help…read more Good selection of items we usually find what we need here.

This store takes the caps off of Purell sprays and claims they are not sold with the spray cap…read morealthough their online shop clearly shows it with the cap. Buy your home products elsewhere - this location is a scam.

Large self park parking lot. Even though it was early in the morning, there were a few parking…read morespots available, yet the store was fairly empty. They do have a generator camera recording post in the center of the parking lot. Every 5 minutes or so, it states to shop with ease since it's recording everything. I was there shopping with my father. Looking for a specific tube, which we found. Good service.

This is my local Home Depot, and I've been shopping here for years. It's my go-to location, and I…read moredon't plan on stopping anytime soon. I know the layout, I know the staff faces, and I've spent a lot of money here over time. That said, I need to address something that has been deeply uncomfortable for me. Every time I use the self-checkout, employees immediately come behind me, grab my cart, take my items, and start scanning them without asking. I've been told it's to "make my life easier," but it doesn't feel helpful. It feels targeted. Especially when I see other customers using self-checkout without the same level of intervention. I'm also aware that many large retailers use advanced surveillance and AI technology in their stores, which makes the experience feel even more uncomfortable when you're already being closely watched. I've witnessed theft in this store before by various individuals, mainly mexicans and whites, so I understand loss prevention is important. But being automatically treated with suspicion when I've never given any reason for it is frustrating and disheartening. I have never had issues with the law, and I'm a working professional who simply wants to shop in peace like everyone else. I ended up contacting Home Depot corporate because the pattern felt like racial profiling. Corporate took the complaint seriously and issued me a $15 gift card. Since then, while employees still stand directly behind me during self-checkout, they no longer grab my cart or begin scanning my items without consent, which I appreciate. I'm sharing this because customers deserve to feel respected. Loss prevention should not come at the expense of dignity. I will continue shopping here, but I hope management continues training staff on how to support customers without making them feel singled out. Do better. Respect your customers. We're here to spend money, not to be made to feel like suspects.

Classic Home Depot experience. Completely Empty. Plenty of space. Found everything I needed…read more We had too much help and everyone was great. Wednesday morning - right when they open. That's the time to go. Side note - pretty impressed with ryobi's tool set now. A paint sprayer run by a drill?!?!? Cleaning brushes... If only Home Depot was actually my home. Thank you

My parents wanted to order an air conditioner online and needed help doing so. They are senior…read morecitizens. They waited for help till one employee named Sophia approached them. My dad explained what he wanted to purchase online. She offered to help but made no conversation with my parents. Only the minimum words. In doing so she forgot to ask them questions regarding insurance etc.. By this employee being disrespectful to a customer she ended up cancelling the order without my parents knowledge. It wasn't until my dad went home and called customer service. The operator explained to my dad that the employee Sophia canceled the order for delivery. The operator told my dad not worry he was goimg to assist him. Which he did! Does Home Depot train there employees ?? Train them with proper manners? To be courteous with all ages?? Especially elderly people ? Because of the they all have jobs!!

Don't buy anything here unless you're 1000% sure! NO RETURNS! Go the extra mile and go to Home…read moreDepot! Great neighborhood concept but not consumer friendly!

Only been coming here for decades. Next generation running the store. So convenient in Echo Park…read moreand next to Bunker Hill, part of Downtown LA. Very personable employees and helpful. Keys made, paint, plumbing, electrical, screws, nuts & bolts. They rescreen doors and window screens as well. They got lots of goodies to keep you going. Call or check their hours before you go. Closed Sundays. Come check it out.

Service , experience and great inventory of items ,it's always a pleasure to come in here and find…read moreout they know what you are talking about

helped me figure out how to mount a TV an the right tools. i'm just a girl but did not feel judged…read moreor scared to ask for help

This is a small business run by Carol, the sweetest shop owner. We came on Christmas Eve to pick up…read moresome last minute gifts. We found the most beautiful platters and dishes with various designs. Craftsmanship was lovely and the prices were reasonable. The absolute best part was Carol's packaging and wrapping services. I will be back!

Mention "Carol" and everyone knows this amazing lady!! She has supported our Little Tokyo Sparkle…read moreclean-up raffle from the very beginning! With her beautiful wares from Rafu Bussan, we appreciate her so much! Arigatogozaimasu, Carol, for all you do for Little Tokyo and everyone around you!!

I just wanted to give a quick shout out to the electrical departments service employee by the name…read moreof Martin. I had so many questions he had every answer. He's very knowledgeable very sweet went out of his way to find the lightbulbs I needed for my Company office I just want to say thank you so much for having the patience We definitely need more employees like him

Very disappointed with my experience with Lowe's. The refrigerator provided to my apartment…read moremalfunctioned and stopped keeping food cold, which caused me to lose a significant amount of groceries and prepared meals. While they did replace the refrigerator, they refused to take any responsibility for the food loss caused by their defective appliance. I understand policies, but when a product failure directly impacts a customer, there should be some level of accountability or goodwill. Customer service felt dismissive, and no effort was made to help beyond the basic replacement. I expected better from a company like Lowe's.

There we go again with so many bad, negative reviews. Why? I don't know and don't want to find out…read more Since we have been living in the same apartment building for 32 years and have 2 bathrooms, my son and I contemplated and decided to go to Home Depot and look for toilet seats. The ones that we have is very old and raggedy. We were there few days ago and as we walked in, the guy right by the main entrance gave us a nice smile and welcomed us in. We told them why we were there for; and, he paged someone on the intercom to come and take us to that aisle. James, with a nice smile took us to show variety of toilet seat covers and they were a tad expensive for our budget. Also, I was looking for a plain, standard, white color for both of our bathrooms. This store is a lot bigger than the other stores that I have visited in the past. They had many different kinds/types of toilet seats. As we were walking out, I wanted to visit their nursery. That's a whole different story. It's HUGE, nice, colorful and beautiful. Since I live in an apartment building and don't have a front or a back yard, I saw this cute, small, waterfall that can be used indoors as well as outdoors. It was so cute that I couldn't resist but to buy it. Was also on sale from 60 dollars, to 40 dollars. Great bargain. So skipped the toilet seats, bought the small waterfall and walked out of the store. HUGE parking lot, has few restrooms(didn't use them for once) and store was nicely organized and clean!! Now we have to put everything together for a soothing sound of the water to help me go to sleep! Thank you James, Home Depot, and management!!!!

Just the friendliest Home Depot I've been to. The staff was very attentive and asked if I needed…read morehelp while I was walking around. Clean and organized.