Been a long time since I've done one of these reviews! 2 Gentleman in particular are very helpful…read morein there! Gotta stop by some time soon again! Bring em lunch or something : D!!! Always have great sales and product knowledge! Thanks for the help. They also prevented me from forgetting something! Can never sleep good these days!

After getting the worst costumer service in a different shoe store walking into shoe palace was…read moresuch a breath of fresh air. We should have gone to shoe palace first and will never make that mistake again: The employees were absolutely amazing! The lady that helped was patient and kind with my indecisive 13 yr old and helped her get just what she wanted. The gentleman that checked us out had us laughing and leaving in the best mood! Thank you to those wonderful employees for being so kind and patient!

Service and directions and advice were very helpful. I was looking for house slippers that are no…read morelonger available on line. Fortunately there was a sell at the warehouse, and I found exactly what I needed.

I buy 100$ shoes online and pick up in store and i receive horrible smelling used shoes with food…read morei can't believe it

Great store. This…read moreAlamo Heights location was jumping today. Welcome to Christmas time in San Antonio. Very helpful staff member that helped me pick the boots that I was most interested in and was very helpful and helping me order them to be delivered to the house after I tried on another pair. People here are knowledgeable and I love the fact that you can get your previously purchased boots shined up while you wait and have a drink on them. M these really are the only cowboy boots that I wear anymore.

Quite rude, when I had questions regarding a boot and constantly them fetching me boots was…read moreproblematic when all I said was Im fine just browsing. Their attitude seemed very annoyed with me when I was not knowledgeable around boots. Standing very close and over me when I was trying boots is irritating, kept asking me if I wanted water, No dude Im fine

Amazing service and knowledge! Thank you for your help with finding the right inserts. It has made…read morea huge difference in my husbands balance and comfort

Wry good service!! Detailed attention and explanations of the difference between options. If you…read morehave issues, finding the right shoe- this is the place

So... I'm sad to see the store only got one review before their closing. Rosy and Ally were so nice…read morejust now helping me find my son's size amongst all the boxes. It's a 60% off of everything in the store, price on the box (all sales final), and I think that's pretty good considering these shoes are normally expensive! The sale is good until the store closes on December 26, 2016. So if you are mama looking for good shoes for your children for Christmas or as a gift get on over here! The girls are really nice and the prices are unbeatable :-)

At first glance, this seems like a really nice Stride Rite - if you go through the week. It's well…read moreorganized; the people are nice; and the selection is displayed well. However, one trip on the weekend will remove that disillusion. The place becomes overwhelmed. There will be shoes everywhere, a long wait for help (even with their sign-up sheet) and trying to get a look at the merchandise is impossible...and don't even think about trying to take a stroller in there. During my last weekend visit - the cashier that checked me out (not the girl that helped me) didn't even greet me with a 'hello!' She asked if the shoes were mine - checked me out by giving me a total - and sent me on my way. I would also add that their ability to give you a good fit for your child's feet is a 50-50 shot based on the employee that you get to help you.

Dr martens has continued to be an impeachable brand throughout the years. Happy to report that it…read moreis still great! Visiting this store the staff was very kind and they had plenty of selection. Shoes look very nice as always . Prices are still the same and worth every bit! Shoes last long and remain consistently cool!

I had the most amazing experience on this recent visit. I walked in and a young lady named Gabby…read morecame over and checked on me. I was a bit unsure on what I was looking for but a nice black leather boot with a shiney toe caught my eye. It's often hard to find my size since I'm so small. They did have my size, but it was a bit stiff and hard to walk in. Usually there is a breaking in process but it was rubbing pretty bad. Gabby told me she knew a trick. We ended up going up half a size and adding insoles. It was perfect and gave a lot of comfort and support. This is important since I'll be wearing them at work.She then explained how to clean and maintain my boots to last for many years. Gabby definitely went above and beyond and was such a delight to talk to. I felt as if I had known her for years. This has been the best customer service I've received since the big rona hit. I'm grateful to see there are still people who take great pride in their work and offer durable, long lasting products.

honestly every Lucchese store I've visited has had incredible customer service,,, and the Alamo…read moreQuarry location is no exception. Buddy and Marques were especially amazing. I brought in a vintage two-tone San Antonio ostrich boot that fit perfectly everywhere except my calves. they took the time to stretch them, & now they're the best-fitting boots I own. Buddy even conditioned them & they look fantastic!! they truly went above and beyond. u can tell they genuinely care ab the boots and the ppl wearing them. experiences like this are exactly why I love lucchese so much!!! huge shout out to the team here!!

I purchased my first pair of Lucchese boots in Austin recently and am so happy with these boots, I…read morewanted to visit one of the stores in San Antonio, the birthplace of Lucchese boots. The store was similar to the one in Austin but maybe a bit more of a selection. Right away I found alligator boots that are just amazing looking. The person helping us was extremely helpful and knowledgeable about the boots. Unlike the other store I first visited, here they also had other clothing and in particular, their jeans. The jeans look nice enough to wear with a jacket for a nice event, but they also have casual jeans. I know these boots are a bit expensive, but they are never going to go out of style and they will last a lifetime. They have so many amazing looks with their boots so I know I will be back for another pair.

Great selection and prices Staff friendly and knowledgeable…read more Good size store with selections for adults and kids All the extras you need too like socks, cleaners, etc Free parking in large lot shared with other stores Just didn't smell so nice

Cool shoes good deals and big selection for your whole family. The store was organized and we were…read moreable to find what we were looking for quickly.